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INSERT INTO `contents` VALUES (1,'about','About Us','<p>Social Care Training Ireland, established in 2011, is an Irish company. We provide a broad range of training and consultancy services to individuals, groups and organisations nationwide. </p>  <p><br/></p><p>Our ethos is derived from our extensive experience in direct care provision and is embodied in our mission &#34;supporting excellence in care provision&#34;.</p>  <p>We have built an extensive service offering on solid experience and have for some years carefully crafted our approach, not purely on an academic basis but also through the application and development of theoretical models, whilst constantly measuring outcomes and    experiences.</p>  <p>Our trainers are professionally qualified social care practitioners and managers, with years of practical experience, qualification and     research, who translate their shared vision and passion to deliver a new learning experience.</p>  <p>We have delivered superior training, consultancy and organisational development services to the Health Service Executive (HSE),     Department of Education, Tusla Child &amp; Family Agency, non-governmental organisations, professional employment agencies, addiction treatment organisations, universities, community services, disability services and private residential care providers across the island of    Ireland.</p>  <h2 class=\"vision\">Vision</h2>  <p><strong>Deriving from our mission of &#34;supporting excellence in care provision&#34; we believe that:</strong></p>  <ul>    <li>continuous professional development is an essential component in ensuring that maximum standards of care are provided       by health care professionals.</li>    <li>focusing on the development of each individual staff member improves longevity of employment and overall employee       satisfaction. This in turn directly contributes to the experience of service users.</li>    <li>professionals working in the health &amp; social care sector benefit from the engagement of career consultancy and training,      up-skilling and creating opportunities and maintaining a progressive career path.</li>  </ul>','1497521467_about-us.jpg.jpg',1,'2017-06-07 05:58:58','2018-02-06 13:42:52'),(2,'training','Training Courses','<p>Social Care Training Ireland provide a wide range of services that can be tailored to meet the needs of both practitioners and organisations.  </p><p style=\"font-size: 14px;\">Social Care Training Ireland can also develop bespoke training courses, tailored specifically to your organisation\'s requirements. If you have needs that are not listed here, please contact us and we will try to accommodate you.</p><p style=\"font-size: 14px;\">For more information on our training courses, <strong>call 0818 220 261 or email mary.hutton@socialcaretraining.ie</strong></p><!--EndFragment--><h2>Training Courses</h2>  <p>Social Care Training Ireland provide a wide range of courses which can be tailored to meet the needs of both individuals and organisations.</p>  <div class=\"row\">    <div class=\"col-md-6\">      <ul>        <li>Child Protection Training</li>        <li>Professional Supervision Skills training for Social Care Managers and Leaders</li>        <li>Non-Suicidal Self-Injury and Self-Harm</li>        <li>Professional Report Writing for Social Care Professionals</li>        <li>Safeguarding of Vulnerable Adults Training</li><li>GDPR in Social Care</li><li>HIQA Standards &amp; Regulations (18 Outcomes)</li><li>Infection Prevention &amp; Control</li><li>Personal Care</li><li>The Importance of Creating Boundaries </li><li>Designated Liaison Person (DLP) Training</li><li>Restrictive Practice Training</li>        <li>Working with Trauma</li>        <li>Leadership and Change Management in Social Care</li>        <li>Active Listening Skills</li>        <li>Managing Challenging Behaviour</li>        <li>PHECC First Aid Response</li>        <li>PHECC First Aid Response Refresher</li>        <li>Paediatric/Basic/Sports First Aid</li>        <li>PHECC Cardiac First Response</li>        <li>Manual Handling and Workplace Safety</li>        <li>Patient Handing</li>        <li>Fire Safety</li>      </ul><p><br/></p><h2 style=\"font-size: 30px;\">Therapeutic Crisis Intervention (TCI)</h2><p style=\"font-size: 14px;\">Social Care Training Ireland have a Professional Therapeutic Crisis Intervention (TCI) Trainer accredited by Cornell University and offer a full suite of TCI training to the public.</p><ul style=\"font-size: 14px;\"><li>Therapeutic Crisis Intervention</li><li>Therapeutic Crisis Intervention for Schools</li><li>Therapeutic Crisis Intervention for Families</li><li>Therapeutic Crisis Intervention for Developmental Disabilities</li><li>Therapeutic Crisis Intervention Refresher</li><li>Post-Crisis Response (TCI update)</li><li>Adapting the Life-Space Interview (LSI) for Proactive Aggression (TCI update)</li></ul><!--EndFragment--><br/><br/>    </div>    <div class=\"col-md-6\">      <ul>        <li>Working with Child Sexual Exploitation</li>        <li>Policy, Procedure and Guideline Development</li>        <li>Team Building</li>        <li>Conflict Resolution</li>        <li>Working in Residential Childcare</li>        <li>Mental Health Awareness</li>        <li>Elder Abuse</li>        <li>Professional Client Advocacy</li>        <li>Empowerment and Self-Advocacy</li>        <li>Stress Management</li>        <li>Mindfulness for Social Care Practitioner</li>        <li>Interculturalism in the Caring Environment</li>        <li>Anti-Natal Parenting Programmes</li>        <li>Parenting Assessment, Intervention and Support Programmes</li><li>Working with Separation, Bereavement &amp; Loss</li><li>Understanding and Working with Attachment Issues</li><li>Risk Assessment Training</li><li>Key Working Skills</li><li>Person Centred Planning</li><li>Anti Bullying </li><li>Alcohol &amp; Drug Awareness</li>      </ul>    </div>  </div>  <p><br/></p>',NULL,1,'2017-06-15 10:12:21','2019-01-03 09:53:41'),(3,'services','Consultancy Services','<p><span style=\"color: inherit;font-size: 24px;\">Other services available include:</span></p><p></p><ul><li>External ​Auditing of Residential Services (Full or themed Audit)</li><li>External Supervision</li><li>Training Audit Management</li><li>Training Needs Assessment</li><li>Group Facilitation</li><li>Group Debriefing</li><li>Team Building</li><li>Policy Review</li><li>Consultancy for Social Care Managers</li></ul><p><span style=\"color: inherit;font-size: 24px;\">Disability Consultancy Solutions</span><br/></p>  <p>Social Care Training Ireland, in tandem with Daffodil Care Services, provides bespoke &#34;Disability Consultancy Solutions&#34; for Residential Services for Children and Adults with Disabilities. The <strong><em>\'National Standards for Resi&#173;dential Services for Children and Adults with Disabilities\'</em></strong> (2013) provide a systematic and transparent approach to the health, social, emotional and vocational wellbeing of service users. However they also create many challenges for a busy sector regarding the imple&#173;mentation of accountable structures and systems.</p>  <p>The <strong><em>National Standards for Residential Services for Children and Adults with Disabilities</em></strong> apply to <strong><em>residential and respite services across the disability sectors</em></strong> in Ireland, whether they are run by public, private or voluntary bodies or organisations. </p>  <p>The Standards are <strong><em>outcome focused</em></strong> on what services are trying to achieve and are key principles which guide residential services on how best to provide a <strong><em>safe and effective service</em></strong> for adults and children. Our expert consultants are available to discuss your <strong><em>service\'s needs and implementation concerns</em></strong> in relation to the Standards. </p>  <p><strong>Our commitment to high standards in care provision are based on:</strong></p>  <ul>    <li>Our team\'s expert knowledge and extensive experience in developing the application of theoretical models to practical frameworks.</li>    <li>Providing our clients with tailored auditing and assessment structures that have solution focused outcomes. We deliver action plans that are continually evaluated for effectiveness.</li>    <li>Delivering effective staff training based on the key prin&#173;ciples which guide residential and community services on how best to provide safe and effective services for adults and children.</li>  </ul>  <p><strong>Methodology for Service Development</strong></p>  <p>We will support the development of excellence in care provision in your service by:</p>  <ul>    <li>Training appropriate personnel with responsibility for quality and auditing.</li>    <li>Facilitating the formation of schedules and targets in meeting all HIQA and regulatory requirements.</li>    <li>Assisting service providers in improving their policies and procedures.</li>    <li>Developing standard operating procedures for consistency in practices with measurable outcomes.</li>    <li>Improving documentation of complaint management, child and vulnerable adult protection, supervisory and management systems.</li>    <li>Providing guidance in the creation of tools of engagement for effective communication with service users and their support networks.</li>    <li>Advising on clear communication with all stakeholders on continuing improvements in care.</li>    <li>Training all staff in the implementation of individualised support plans and other person centred care practice.</li>  </ul>  <p>For more information on our new consultancy service, <strong>call 0818 220 261 or email mary.hutton@socialcaretraining.ie</strong></p>  <h3 class=\"scti-text-green\">The Daffodil Foundation</h3>  <p>The Daffodil Foundation, was founded in 2015. Their mission statement, &#34;Supporting and promoting the well-being of young people in Ireland&#34;, provides the flexibility to assess evolving challenges faced by young people in Ireland and to apply their resources accordingly.</p>  <p>The work of The Daffodil Foundation will focus on:</p>  <ul>    <li>providing free mental health and suicide prevention workshops to schools and youth community groups through a national outreach service supported by Social Care Training Ireland.</li>    <li>Supporting organisations working with Young People and families in Direct Provision and campaigning for change to bring about a more humane process for those seeking asylum.</li>    <li>Providing needs-assessed financial support packages for young people leaving care, assisting with their transition to independent living.</li>  </ul>  <p> The Daffodil Foundation invites organisations to apply for an aftercare award for a young person leaving residential care. They also invite schools and organisations nationwide to apply for a free mental health workshop for young people. Application forms can be downloaded from their website http://www.daffodilfoundation.com. For further information about The Daffodil Foundation, email info@daffodilfoundation.com or call 0818 903 984.</p>  <h4><strong>Join Social Care Training Ireland\'s mailing list</strong></h4>  <p>Training with Social Care Training Ireland is an important step in ensuring that your career is progressive, maximising your potential along with your opportunities to grow and develop as a professional.  Email Mary on mary.hutton@socialcaretraining.ie</p>','1497521597_about-us.jpg.jpg',1,'2017-06-15 10:13:17','2019-01-03 09:54:22'),(4,'accreditation','Accreditation and Certification','<p>Social Care Training Ireland\'s training courses are delivered by social care practitioners who are experts in their chosen fields. Each course participant receives a Social Care Training Ireland Certification of Attendance upon completion of a training course and assessment by our trainers.</p>  <h2>Cornell University:</h2>  <p>Social Care Training Ireland are delighted to announce that our experienced <strong>Therapeutic Crisis Intervention</strong> trainer Bernie Breen is one of few <strong>Professional</strong> TCI trainers in Ireland, having received her accreditation from Cornell University. Only Professional level TCI trainers can legally provide this training to members of the public.</p>  <h2>QQI</h2>  <p>Social Care Training Ireland\'s <strong>Manual Handling and Patient Handling </strong>is delivered by a <b>QQI level 6</b> accredited instructor.</p>  <p>The QQI Manual Handling scheme was introduced following the Health and Safety Authority\'s review of Manual Handling training in Ireland. </p><p>Here at Social Care Training Ireland, we have been proactive in our approach to Manual Handling training and all of our Instructors completed QQI accreditation process almost a year in advance to ensure that we continue provision of high quality Manual Handling training to all of our current and future Customers.</p><h2>Pre Hospital Emergency Care Council (PHECC)</h2><p><span style=\"font-size: 14px;\">Our<b> First Aid Response</b></span><span style=\"font-size: 14px;float: none;\"> training courses are delivered by fully qualified PHECC First Aid Response Instructors.  This training will now replace Occupational First Aid and is recognised by the Health and Safety Authority.</span></p><p>Learners who currently hold a valid OFA certificate can attend an <b>FAR Refresher</b> and receive the new PHECC FAR certificate without completing the full FAR course.</p><h2>Irish Association of Social Workers (IASW):</h2><p>As of March 2014, Social Care Training Ireland are delighted to have six of our certified training courses approved for the Irish Association of Social Worker\'s Continuous Professional Development (CPD) points.</p>  <ul>    <li>Child Protection</li>    <li>Managing Self-Harm</li>    <li>Alcohol and Drug Awareness</li>    <li>Introduction to Mental Health</li>    <li>Introduction to Residential Child Care</li>    <li>Interculturalism and the Caring Environment</li>  </ul>  <p>The above courses are all 8 hours long and are certified by Social Care Training Ireland.</p>','1497521657_about-us.jpg.jpg',1,'2017-06-15 10:14:17','2018-12-12 12:23:29'),(5,'privacy','Privacy Policy','<p style=\"font-size: 13px;text-align: left;\">This privacy policy sets out how SCTIL (Social Care Training Ireland Ltd.) uses and protects any information that you give SCTIL when you use this website.</p><p style=\"font-size: 13px;text-align: left;\"><strong>SCTIL</strong> is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified, when using this website, then you can be assured that it will only be used in accordance with this privacy statement.</p><p style=\"font-size: 13px;text-align: left;\">SCTIL may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. <span style=\"font-size: 13px;text-align: left;color: #c2202c;\">This policy is effective from <strong>May 25</strong><sup><strong>th</strong></sup> <strong>2018</strong>.</span></p><p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: 13px;\"><span style=\"font-size: 14px;\"><strong><b>The Use of Personal Data</b></strong></span></p><p style=\"font-size: 13px;\">When a user is registering with SCTIL  you are entering into a contract with us. You are contracting SCTIL to provide a service to you.</p><p style=\"font-size: 13px;\">The legislation with regards to data protection states that we can use your personal data provided to us if we are required to do so to fulfill our contractual requirements. </p><p style=\"font-size: 13px;\">We will only use your data for the purposes of fulfilling our contractual data unless there is a legal requirement for us to do otherwise.</p><p style=\"font-size: 13px;\">We will never provide your personal data to a third party for marketing purposes unless you have explicitly consented for us to do so.</p><p style=\"font-size: 13px;\">We will need to contact you during the course, or sometimes after even after the course. We will make contact be phone and/or by email. </p><p style=\"font-size: 13px;\"><span style=\"color: inherit;font-size: 19px;\">What Information We Collect</span><br/></p><p style=\"font-size: 13px;text-align: left;\">We may collect the following information:</p><ul style=\"font-size: medium;\"><li style=\"font-size: 13px;text-align: left;\">Person’s Name</li><li style=\"font-size: 13px;text-align: left;\">Person’s E-Mail address and or Phone Number</li><li style=\"font-size: 13px;text-align: left;\">Demographic information such as town, county and postcode</li><li style=\"font-size: 13px;text-align: left;\">Other information like customer testimonials, product serial number and information relevant to customer surveys and/or special offers</li></ul><p><br/></p><h4>Data Retention<br/></h4><p>As part of our contract with you, we will retain your personal information for a period of 7 years following completion of the contract, unless there is a legal requirement for us to retain it for longer.<br/></p><p>This is an important requirement to allow us to fulfill our obligations to provide certificates, reference in any case.</p><!--StartFragment--><p style=\"font-size: 13px;\">Your Rights</p><p style=\"font-size: 13px;\">You are entitled to:</p><!--EndFragment--><ul><li>Request access to your personal information</li><li>You can request us to correct any information that we hold that is inaccurate</li><li>You have the right of erasure, to have your information erased</li><li>The right to withdraw your consent for use of your personal data, if consent is the basis of use<br/><br/></li></ul><h2 style=\"font-size: 19px;\">How We Use Your Information</h2><p style=\"font-size: 13px;text-align: left;\">We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:</p><ul style=\"font-size: medium;\"><li style=\"font-size: 13px;text-align: left;\">Internal record keeping.</li><li style=\"font-size: 13px;text-align: left;\">We may use the information to improve our products and services.</li><li style=\"font-size: 13px;text-align: left;\">We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.</li><li style=\"font-size: 13px;text-align: left;\">We may use the information to customise the website according to your interests.</li><li style=\"font-size: 13px;text-align: left;\">From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.</li><li style=\"font-size: 13px;text-align: left;\">We may provide your information to our third party partners for marketing or promotional purposes.</li><li style=\"font-size: 13px;text-align: left;\">We will never sell your information.</li></ul><h2 style=\"font-size: 19px;\">Information Security</h2><p style=\"font-size: 13px;text-align: left;\">We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.</p><h2 style=\"font-size: 19px;\">Information Collection Using Cookies</h2><p style=\"font-size: 13px;text-align: left;\">A cookie is a small file which asks permission to be placed on your computer\'s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.</p><p style=\"font-size: 13px;text-align: left;\">We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.</p><p style=\"font-size: 13px;text-align: left;\">Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.</p><p style=\"font-size: 13px;text-align: left;\">You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.</p><h2 style=\"font-size: 19px;\">External Links</h2><p style=\"font-size: 13px;text-align: left;\">Our website may contain external links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.</p><h2 style=\"font-size: 19px;\">Controlling Personal Information Privacy</h2><p style=\"font-size: 13px;text-align: left;\">You may choose to restrict the collection or use of your personal information in the following ways:</p><ul style=\"font-size: medium;\"><li style=\"font-size: 13px;text-align: left;\">whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes</li><li style=\"font-size: 13px;text-align: left;\">if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at <strong>info@socialcaretraining.ie</strong></li></ul><p style=\"font-size: 13px;text-align: left;\">We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.</p><p style=\"font-size: 13px;text-align: left;\">You may request details of personal information which we hold about you under the Data Protection Act 2018.   If you would like a copy of the information held on you please write to:</p><p style=\"font-size: 13px;text-align: left;\"><b>Data Protection</b></p><p style=\"font-size: 13px;text-align: left;\"><strong>Social Care Training Ireland Ltd<br/><span id=\"selectionBoundary_1527502762385_727606146443478\" class=\"rangySelectionBoundary\">&#65279;</span>Unit 4, <br/>Lismard House,<br/>Tullow Street,<br/>Carlow<br/></strong></p><p style=\"font-size: 13px;text-align: left;\">If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.</p><!--EndFragment--><p><br/></p><p><br/></p>',NULL,1,'2017-08-24 07:48:25','2018-05-28 10:19:21'),(6,'disclaimer','Disclaimer','<p style=\"font-size: 13px;text-align: left;\">The information contained in all Social Care Training Ireland coursework &amp; literature is distributed on an &#34;As Is&#34; basis, without warranty.</p><p style=\"font-size: 13px;text-align: left;\">While every precaution has been taken in the preparation of the training courses and associated literature, neither the author nor Social Care Training Ireland shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in the coursework or by the computer software and hardware products described in it.</p><!--EndFragment--><p><br/></p><p><br/></p>',NULL,1,'2017-08-24 07:52:24','2017-08-24 07:52:24'),(7,'copyright','Copyright Notice','<p style=\"font-size: 13px;text-align: left;\"></p><p style=\"font-size: 13px;text-align: left;\">This website and its content is copyright of SCTI - © Social Care Training Ireland. All rights reserved.</p><p style=\"font-size: 13px;text-align: left;\">Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:</p><ul style=\"font-size: medium;\"><li style=\"font-size: 13px;text-align: left;\"><p style=\"font-size: 13px;text-align: left;\">you may print or download to a local hard disk extracts for your personal and non-commercial use only</p></li><li style=\"font-size: 13px;text-align: left;\"><p style=\"font-size: 13px;text-align: left;\">you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material</p></li></ul><p style=\"font-size: 13px;text-align: left;\">You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.</p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p>',NULL,1,'2017-08-24 07:57:45','2017-11-14 08:50:36'),(8,'our-team','Our team','<p><b>Business and Training Manager</b><br/><br/><b>Jennifer Hayes B.A. (Hons)</b> is a graduate of Waterford Institute of Technology with a Level 8 Honours Degree in Applied Social Studies in Social Care. Jennifer also received a National Certificate in Business Studies from Carlow Institute of Technology. Jennifer\'s social care background is in residential care.  Jennifer began delivering training for Social Care Training Ireland in 2011 when she completed her train the trainer qualification. Jennifer is a certified trainer in Therapeutic Crisis Intervention in an associate capacity and First Aid Response.  Jennifer has also been involved in the development and delivery of many of our individually tailored courses. Jennifer was appointed as Business and Training Manager in April 2015, where she oversees the day to day running of the company in addition to long-term strategy development.<br/><br/><b>Trainer</b><br/><b><br/></b></p><p><b>Carol Mythen B.A. (Hons)</b> is a graduate of Waterford Institute of Technology with a Degree in Applied Social Studies in Social Care. Carol\'s background is in Social Care with over 20 years’ experience working in the areas of Child Protection and Intellectual Disability. Carol worked as a Service Manager for many years and was involved in the setting up of special care units and overseeing several outreach and homecare projects.  Carol brings to the training room her enthusiasm and passion for the high standard of care that the vulnerable people in our society should receive.  Carol also holds a Certificate in Counselling skills from the University of Ulster.  Carol is a qualified Instructor in Manual handling, Fire Safety, First Aid Response, CFR, TCI and MAPA.</p><p><br/></p><h5><b>Business Development Manager</b><br/></h5><div><b><br/></b></div><p><b>Mary Hutton LLB BA.(Hons)</b> is a graduate of Carlow Institute of Technology with an honours Degree in Law and a Higher Diploma in Digital Marketing &amp; Analytics. Mary\'s background is in administration, scheduling, customer support and satisfaction, progressing to a Sales &amp; Marketing Executive.  Mary is skilled in marketing, leadership and sales.  Mary previously worked in Childcare, where she qualified with a Fetac Level 5 in Childcare along with Child Protection, she was also involved in the start-up of a new childcare facility.  Mary is responsible for our customer relations, training co-ordination, auditing of training needs and assessment of course logistics.<br/><br/><br/></p>',NULL,1,'2017-11-14 09:03:05','2021-02-25 11:01:59'),(9,'terms','Terms and Conditions','<p>1. Definitions</p><ul><li>​These terms and conditions govern the provision of training services by Social Care Training Ireland with the exclusion of any other oral or written statement, or agreement, whatever its legal character.</li><li>\'Client or Customer\' means a company or individual that completes a course booking form or enters into a contractual arrangement.<br/></li><li>\'Delegate\' means the party or parties named as attendees on the course booking form.<br/></li><li>\'SCTI\' refers to Social Care Training Ireland Limited.</li></ul><p>2. General</p><p>These terms and conditions shall apply to all training carried out in the provision of services by SCTI to the customer in accordance with any order confirmation authorised by the Customer. No additions to, or modifications of, these Terms and Conditions shall have effect unless expressly agreed in writing by both parties and expressed to be amendments to these Terms and Conditions. SCTI’s employees or agents are not authorized to make any representations whatsoever concerning the provision of services unless confirmed by SCTI in writing. The Customer acknowledges that it does not rely on, and waives any breach of, any such representations that are not so confirmed.<br/></p><p>3.  Acceptance of Order</p><ul><li>​Bookings can be accepted at any time up to the course start date, subject to availability.</li><li>A valid form of payment must be received from the Customer in order to reserve a place.<br/></li><li>Bookings can be made online. Bookings are only confirmed once the Customer has received an email notification stating the confirmation from SCTI.<br/></li></ul><p>4. Substitutions, Rescheduling and Cancellations</p><ul><li>​It is the Customer\'s responsibility, having referred to relevant SCTI course information, or consultation with SCTI’s training representative, to ensure the course is suitable for the student\'s requirements.</li><li>Bookings transferred or rescheduled by the customer within 14 days (inclusive) of the commencement date of the course will incur a 25% transfer fee.<br/></li><li>In all circumstances, SCTI require written notification of any transfer requests, where if approved will be confirmed by email by SCTI.<br/></li><li>Cancellations by customers made 15 working days or more before course commencement will not incur cancellation charges.<br/></li><li>Cancellations within 14 to 8 working days (inclusive) of course commencement will incur a 50% cancellation fee and within 7 working days will incur a full cancellation fee.<br/></li><li>In all circumstances, SCTI require written notification of any cancellations.<br/></li><li>SCTI undertakes to provide the training course on the date specified except when external circumstances prevent this. In these circumstances, SCTI will endeavour to re-run the course on a mutually agreeable basis.<br/></li><li>SCTI reserves the right to cancel a course, though we make every effort to ensure this does not occur. In the event of a course being cancelled by SCTI, alternative dates will be proposed or a full refund of monies paid will be made to the customer.<br/></li><li>Refunds are added to our monthly payments run and are transferred via EFT. The monthly payments run is dependent on the schedule of our Accounts Department, who strive to have it completed on or before the last Friday of every month.<br/></li><li>If a customer supplies SCTI with incorrect bank details and the payment cannot be made, the refund payment will be delayed and put on our payments run the following month.<br/></li><li>If a customer supplies SCTI with incorrect bank details and the payment is transferred into a wrong account, the customer forfeits any claim to a refund.<br/></li><li>SCTI takes no responsibility for loss of profit and/or for any incidental, consequential special or indirect losses as a consequence of exceptional cancellations.<br/></li></ul><p>5. Sub-contracting</p><p>SCTI reserves the right to assign or subcontract its training courses to other appointed and approved personnel.<br/></p><p>6. Pricing and Payment Terms</p><ul><li>​All course fees are fixed and published by SCTI. SCTI reserves the right to review and change course fees.</li><li>The course fee includes tuition, training materials and administration time as appropriate to the course.<br/></li><li>The client agrees to pay for any loss or extra cost incurred by SCTI through the client\'s instructions or through failure in taking delivery on the part of the client, its servants or employees.<br/></li></ul><p>7. Course Content</p><p>Our course listing is provided for information purposes only and does not constitute an offer for a particular course or program. SCTI constantly strives to improve the content of its courses and therefore reserves the right to modify the specification of a course without notice to the Customer. A course title, duration, cost, content and location are liable to change at any time.</p><p></p><p>8. Delegate Suitability</p><ul><li>​It is the Customer\'s responsibility to ensure that the course is suitable for their requirements. All delegates should have read and understood the course outline and meet the necessary prerequisites.</li><li>SCTI reserves the right to ask a delegate to leave the training event if the delegate does not meet the course prerequisites.<br/></li><li>SCTI urges clients to support this policy, which is designed to protect the Customer\'s investment.<br/></li><li>All delegates will be required to abide by any site rules and regulations operating at the course location.<br/></li></ul><p>9. Force Majeure</p><p>SCTI shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented from, hindered in or delayed in the provision of services through any circumstances beyond its reasonable control including but not limited to strikes, lock outs, accidents, war, fire, acts of God, reduction in or unavailability of power, break down of plant or machinery or shortage or unavailability of raw materials from normal sources of supply.<br/></p><p>10. Limitation of Liability and Indemnities</p><ul><li>​Except as may otherwise be expressly provided in these Terms and Conditions, all warranties, conditions, terms, undertakings and representations of any kind whatsoever, express or implied, whether by statute, common law or otherwise, are hereby excluded by SCTI to the fullest extent permitted by law and SCTI shall have no other obligation, duty or liability whatsoever in contract, tort, statute or otherwise to the Customer.</li><li>SCTI represents and warrants that the services provided will be performed in a professional and skilful manner consistent with the professional standards and the general customs and practices of the industry.<br/></li><li>SCTI maximum aggregate liability for any and all losses, claims, demands, damages, costs and/or expenses of any kind whatsoever arising out of or in connection with any order confirmation and/or these Terms and Conditions (whether in contract, tort, by statute or otherwise) shall not, in total, exceed the amount actually paid by the Customer to SCTI for the services which are the subject of the order confirmation in question.<br/></li><li>Without prejudice to the generality of the foregoing, SCTI shall not be liable to the Customer (whether in contract, tort, by statute or otherwise) for loss of profits and/or for any incidental, consequential, special or indirect loss or damage arising out of or in connection with any order confirmation and/or these Terms and Conditions, including but not limited to: (a) loss of use; (b) loss of goodwill; (c) loss and/or corruption of data; (d) loss of information; (e) loss of business; (f) loss of goods; (g) loss of anticipated savings; (h) loss of revenue; (i) downtime; (j) any damage relating to the procurement by the Customer of any substitute services.<br/></li><li>For the avoidance of doubt, neither the types of loss and/or damage specified in sub-clauses 10.iv (a) through (j) inclusive above nor any similar types of loss and/or damage shall constitute direct loss for the purposes of these Terms and Conditions and/or any order confirmation.<br/></li><li>For the avoidance of doubt, nothing in these Terms and Conditions and/or any order confirmation shall restrict and/or exclude in any way SCTI’s liability for (a) death or personal injury resulting from the negligence of SCTI its officers and/or employees; and/or (b) fraudulent misrepresentation. The Customer is liable for any loss, damage or injury to SCTI staff or their property which may arise whilst working at the Customer location and is due to negligence or breach of statutory duty by the Customer.<br/></li><li>SCTI accepts no liability for the failure of any third party hardware, software and/or systems which may be the subject of any SCTI services: this includes failure to meet its operating specification.<br/></li><li>No part of the training material may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, or otherwise, without prior permission in writing of SCTI or the copyright owner.<br/></li><li>All Intellectual Property Rights for any product or service remain the property of SCTI unless otherwise stated or agreed.<br/></li></ul><p></p>',NULL,1,'2017-11-14 09:09:28','2017-11-14 09:33:18');

--
-- Table structure for table `counties_ireland`
--

CREATE TABLE `counties_ireland` (
  `id` int(2) unsigned NOT NULL AUTO_INCREMENT,
  `county_en` varchar(65) NOT NULL,
  `county_en_prefix` varchar(65) NOT NULL,
  `county_ie` varchar(65) NOT NULL,
  `county_ie_prefix` varchar(65) NOT NULL,
  `province_en` varchar(65) NOT NULL,
  `province_ie` varchar(65) NOT NULL,
  `region_en` varchar(65) NOT NULL,
  `region_ie` varchar(65) NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM AUTO_INCREMENT=33 DEFAULT CHARSET=utf8;

--
-- Dumping data for table `counties_ireland`
--

INSERT INTO `counties_ireland` VALUES (1,'Antrim','County Antrim','Aontroim','Contae Aontroma','Ulster','Ulaidh','Northern Ireland','Tuaisceart Éireann'),(2,'Armagh','County Armagh','Ard Mhacha','Contae Ard Mhacha','Ulster','Ulaidh','Northern Ireland','Tuaisceart Éireann'),(3,'Carlow','County Carlow','Ceatharlach','Contae Cheatharlach','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(4,'Cavan','County Cavan','An Cabhán','Contae an Chabháin','Ulster','Ulaidh','Republic of Ireland','Poblacht na hÉireann'),(5,'Clare','County Clare','An Clár','Contae an Chláir','Munster','Mumhan','Republic of Ireland','Poblacht na hÉireann'),(6,'Cork','County Cork','Corcaigh','Contae Chorcaí','Munster','Mumhan','Republic of Ireland','Poblacht na hÉireann'),(7,'Derry','County Derry','Doire','Contae Dhoire','Ulster','Ulaidh','Northern Ireland','Tuaisceart Éireann'),(8,'Donegal','County Donegal','Dún na nGall','Contae Dhún na nGall','Ulster','Ulaidh','Republic of Ireland','Poblacht na hÉireann'),(9,'Down','County Down','An Dún','Contae an Dúin','Ulster','Ulaidh','Northern Ireland','Tuaisceart Éireann'),(10,'Dublin','County Dublin','Áth Cliath','Contae Átha Cliath','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(11,'Fermanagh','County Fermanagh','Fear Manach','Contae Fhear Manach','Ulster','Ulaidh','Northern Ireland','Tuaisceart Éireann'),(12,'Galway','County Galway','Gaillimh','Contae na Gaillimhe','Connacht','Chonnacht','Republic of Ireland','Poblacht na hÉireann'),(13,'Kerry','County Kerry','Ciarraí','Contae Chiarraí','Munster','Mumhan','Republic of Ireland','Poblacht na hÉireann'),(14,'Kildare','County Kildare','Cill Dara','Contae Chill Dara','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(15,'Kilkenny','County Kilkenny','Cill Chainnigh','Contae Chill Chainnigh','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(16,'Laois','County Laois','Laois','Contae Laoise','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(17,'Leitrim','County Leitrim','Liatroim','Contae Liatroma','Connacht','Chonnacht','Republic of Ireland','Poblacht na hÉireann'),(18,'Limerick','County Limerick','Luimneach','Contae Luimnigh','Munster','Mumhan','Republic of Ireland','Poblacht na hÉireann'),(19,'Longford','County Longford','An Longfort','Contae an Longfoirt','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(20,'Louth','County Louth','Lú','Contae Lú','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(21,'Mayo','County Mayo','Maigh Eo','Contae Mhaigh Eo','Connacht','Chonnacht','Republic of Ireland','Poblacht na hÉireann'),(22,'Meath','County Meath','An Mhí','Contae na Mí','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(23,'Monaghan','County Monaghan','Muineachán','Contae Mhuineacháin','Ulster','Ulaidh','Republic of Ireland','Poblacht na hÉireann'),(24,'Offaly','County Offaly','Uíbh Fhailí','Contae Uíbh Fhailí','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(25,'Roscommon','County Roscommon','Ros Comáin','Contae Ros Comáin','Connacht','Chonnacht','Republic of Ireland','Poblacht na hÉireann'),(26,'Sligo','County Sligo','Sligeach','Contae Shligigh','Connacht','Chonnacht','Republic of Ireland','Poblacht na hÉireann'),(27,'Tipperary','County Tipperary','Tiobraid Árann','Contae Thiobraid Árann','Munster','Mumhan','Republic of Ireland','Poblacht na hÉireann'),(28,'Tyrone','County Tyrone','Tír Eoghain','Contae Thír Eoghain','Ulster','Ulaidh','Northern Ireland','Tuaisceart Éireann'),(29,'Waterford','County Waterford','Port Láirge','Contae Phort Láirge','Munster','Mumhan','Republic of Ireland','Poblacht na hÉireann'),(30,'Westmeath','County Westmeath','An Iarmhí','Contae na hIarmhí','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(31,'Wexford','County Wexford','Loch Garman','Contae Loch Garman','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann'),(32,'Wicklow','County Wicklow','Cill Mhantáin','Contae Chill Mhantáin','Leinster','Laighean','Republic of Ireland','Poblacht na hÉireann');

--
-- Table structure for table `coupons`
--

CREATE TABLE `coupons` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `coupon_code` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL,
  `title` varchar(155) COLLATE utf8mb4_unicode_ci NOT NULL,
  `description` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `coupon_type` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL,
  `coupon_value` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL,
  `min_cutoff_validity` varchar(50) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `max_reduction_value` varchar(50) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `valid_from` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `valid_to` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `status` tinyint(4) NOT NULL,
  `created_at` timestamp NULL DEFAULT NULL,
  `updated_at` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `coupons_coupon_code_unique` (`coupon_code`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `coupons`
--

INSERT INTO `coupons` VALUES (2,'SEPT10','OMSTEST','OMSTEST','percent','10','1','2','2018-08-15 00:00','2018-09-15 00:00',0,'2018-08-20 11:35:16','2018-10-01 08:48:33'),(3,'NOV20OFF','2019 November discount','20% off  25 Nov to 29 Nov 2019','percent','20',NULL,NULL,'2019-11-25 00:00','2019-11-30 00:00',1,'2019-11-23 10:10:29','2019-11-23 11:15:40');

--
-- Table structure for table `course_categories`
--

CREATE TABLE `course_categories` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `category_name` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL,
  `status` int(11) NOT NULL,
  `created_at` timestamp NULL DEFAULT NULL,
  `updated_at` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `course_categories_category_name_unique` (`category_name`)
) ENGINE=InnoDB AUTO_INCREMENT=5 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `course_categories`
--

INSERT INTO `course_categories` VALUES (1,'Personal Development',1,'2017-06-07 06:06:56','2017-06-07 06:06:56'),(2,'Holistic & counsilling',1,'2017-06-07 06:07:10','2017-06-07 06:07:10'),(3,'First Aid & Safety',1,'2017-06-07 06:07:25','2017-06-07 06:07:25'),(4,'Root',1,'2017-06-07 06:07:56','2017-06-07 06:07:56');

--
-- Table structure for table `course_schedules`
--

CREATE TABLE `course_schedules` (
  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
  `course_id` int(11) NOT NULL,
  `instructor_id` int(11) NOT NULL,
  `course_fees` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
  `fee_currency` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `tax_id` int(11) DEFAULT NULL,
  `total_seats` int(11) NOT NULL,
  `seats_vacant` int(11) DEFAULT NULL,
  `start_date` datetime NOT NULL,
  `end_date` datetime DEFAULT NULL,
  `contact_number` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL,
  `address_1` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
  `address_2` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `street` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
  `county` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
  `country` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
  `postal_code` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL,
  `enable_offline_payments` int(11) DEFAULT NULL,
  `offline_payment_instruction` longtext COLLATE utf8mb4_unicode_ci,
  `offline_payment_status` int(11) DEFAULT NULL,
  `currency_id` int(11) DEFAULT NULL,
  `slug` varchar(155) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `rating_score` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `location_latitude` varchar(50) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `location_longitude` varchar(50) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `status` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '0',
  `created_at` timestamp NULL DEFAULT NULL,
  `updated_at` timestamp NULL DEFAULT NULL,
  `deleted_at` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`)
) ENGINE=InnoDB AUTO_INCREMENT=218 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `course_schedules`
--

INSERT INTO `course_schedules` VALUES (1,1,1,'123',NULL,1,10,5,'2017-08-31 12:00:00','2017-08-31 12:00:00','7445455455','Riasc Centre','Riasc Centre','Feltrim Road','10','ie','0818 220 261',NULL,NULL,NULL,NULL,'handling-people-june-2017',NULL,NULL,NULL,'1','2017-06-07 08:09:04','2017-08-18 07:58:43',NULL),(2,2,1,'12','euro',0,10,6,'2017-08-01 10:00:00','2017-09-05 10:00:00','0818 220 261','Harbour Hotel','Harbour Hotel','New Dock Road','12','ie','0818 220 261',NULL,NULL,NULL,NULL,'attachment-galway-nov17',NULL,NULL,NULL,'1','2017-06-09 12:37:14','2017-09-28 11:50:37',NULL),(3,3,1,'15','euro',2,55,29,'2017-09-12 17:00:00','2017-09-12 17:00:00','353 6873647284','MCS Technology Centre Ltd','MCS Technology Centre Ltd','1-2 Parnell st','18','ie','353 416755',NULL,NULL,NULL,NULL,'effective-practices',NULL,NULL,NULL,'1','2017-06-09 12:42:46','2017-09-07 07:17:21',NULL),(6,5,1,'15','euro',2,55,21,'2017-09-30 18:00:00','2017-09-30 18:00:00','353 6873647284','Maldron Hotel','Maldron Hotel','Roxboro','18','ie','0818 220 261',NULL,NULL,NULL,NULL,'abuse-prevention',NULL,NULL,NULL,'1','2017-06-09 13:23:01','2017-09-28 13:44:35',NULL),(7,3,1,'15','euro',0,55,30,'2017-09-27 09:00:00','2017-09-29 09:00:00','353 6873647284','Maldron Hotel','Maldron Hotel','Roxboro','18','ie','0818 220 261',NULL,NULL,NULL,NULL,'effective-practices-june',NULL,NULL,NULL,'1','2017-06-09 13:24:56','2017-09-28 12:36:28',NULL),(8,7,1,'12','euro',0,55,31,'2017-09-25 09:00:00','2017-09-25 09:00:00','353 6873647284','Aspect Hotel','Aspect Hotel','Springhill','15','ie','0818 220 261',NULL,NULL,NULL,NULL,'vurnable-adults',NULL,NULL,NULL,'1','2017-06-09 13:27:46','2017-09-21 06:06:32',NULL),(10,5,1,'10','euro',0,20,10,'2017-09-12 09:00:00','2017-09-27 09:00:00','353 6873647284','Riasc Centre','Riasc Centre','Feltrim Road','10','ie','0818 220 261',NULL,NULL,NULL,NULL,'elderly-care-june',NULL,NULL,NULL,'1','2017-06-09 13:31:39','2017-09-21 06:08:17',NULL),(11,4,1,'110',NULL,0,20,1,'2017-07-31 19:00:00','2017-07-31 19:00:00','35388666','Claytown hotel','Claytown hotel','Clayton airport road','10','ie','2020',NULL,NULL,NULL,NULL,'23-child-protect-july',NULL,NULL,NULL,'1','2017-07-13 13:47:29','2017-07-15 09:54:46',NULL),(12,8,1,'95','euro',NULL,6,2,'2017-09-30 10:00:00','2017-09-30 10:00:00','0818 220 261','Riverside Hotel,',NULL,'Enniscorthy,','31','ie','Wexford',NULL,NULL,NULL,NULL,'12-conflict-resolution',NULL,NULL,NULL,'1','2017-07-14 07:59:09','2017-10-03 08:01:41',NULL),(14,1,1,'100',NULL,0,10,4,'2017-08-17 10:00:00','2017-08-17 10:00:00','0818 220 261','Riasc Centre,','Feltrim Road','Swords','10','ie','n/a',NULL,NULL,NULL,NULL,'patienthandling-dublin-aug17',NULL,NULL,NULL,'1','2017-08-16 12:08:09','2017-08-16 12:08:09',NULL),(15,10,1,'1',NULL,NULL,32,32,'2017-08-25 23:15:00','2017-08-25 23:15:00','999999999','twst',NULL,'tewss','3','ie','66554',NULL,NULL,NULL,NULL,'15-alcohol-and-drug-awareness',NULL,NULL,NULL,'1','2017-08-24 11:57:38','2017-08-24 12:00:23',NULL),(16,11,1,'95','euro',0,12,2,'2017-11-01 10:00:00','2017-11-01 11:00:00','0818 220 261','Dublin',NULL,'Dublin','10','ie','D01 H104',NULL,NULL,NULL,NULL,'professional-supervision-training-for-social-care-managers-and-leaders-dublin-728','2.0000','53.3498053','-6.2603097','1','2017-09-28 08:12:02','2017-10-31 11:27:49',NULL),(17,12,1,'1','euro',0,35,25,'2017-11-18 09:30:00','2017-11-18 10:30:00','0818 220 261','test-address',NULL,'test-street','3','ie','R93A031',NULL,NULL,NULL,NULL,'therapeutic-crisis-intervention-refresher-tci-refresher-727',NULL,'42.4803346','-71.203705','0','2017-09-28 08:50:39','2017-11-14 14:35:31',NULL),(25,11,1,'95','euro',0,10,5,'2017-11-30 10:00:00','2017-11-30 16:00:00','0818 220 261','Killarney Plaza Hotel, Town Centre','Killarney Plaza Hotel, Town Centre','Killarney','13','ie','0818 220 261',NULL,NULL,NULL,NULL,'supervision-kerry-nov17',NULL,'52.058691','-9.5070657','0','2017-09-28 09:44:29','2017-11-14 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--
-- Table structure for table `course_seos`
--

CREATE TABLE `course_seos` (
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) ENGINE=InnoDB AUTO_INCREMENT=49 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `course_seos`
--

INSERT INTO `course_seos` VALUES (1,1,'Manual Handling and People/Patient Moving','Manual Handling and People/Patient Moving','Manual Handling and People/Patient Moving',NULL,'2017-06-07 06:11:19','2017-06-07 08:10:54'),(2,2,'Understanding Attachment Issues','Infants are not born attached to their parents. Attachment relationships emerge over time and in association with interactions between infants and primary caregivers','Attachment, Bowbly, Ainsworth, Relationships, Infants, Biological function, Childcare, social care attachment, child attachment, foster care, children in care, Child protection',NULL,'2017-06-09 12:20:03','2018-09-04 13:58:01'),(3,3,'Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)',NULL,'2017-06-09 12:31:57','2017-06-09 12:44:05'),(4,4,'Child Protection incorporating Children First','Ensure the safety of children with Child Protection training courses from Social Care Training Ireland. This certified training courses covers Children First in depth.','Child Protection, Child Protection Training Courses, Protection Training Courses, Social Care Training Ireland, Child Protection, Child Protection Dublin, Child Protection Training Courses, Child Protection Training Courses, Protection Training Courses, Social Care Training Ireland, Child Protection Ireland, 2011 National Guidelines, Children First, Children First training, standard reporting form, standard reporting form child abuse, child abuse, National Guidelines for the Protection of Children, child abuse disclosures, working with children, children in social care, child abuse Ireland',NULL,'2017-06-09 12:47:19','2020-12-07 11:02:26'),(5,5,'Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)','Elder Abuse (Limerick), neglect, aggression or exploited, elder neglect, elder aggression, elder exploitation, Definitions of elder abuse, what constitutes elder abuse, recognising elder abuse, Assisted Decision Making (Capacity) Bill 2013, elder abuse reporting procedure','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)',NULL,'2017-06-09 12:56:12','2017-11-14 08:57:13'),(6,6,'Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)',NULL,'2017-06-09 12:57:40','2017-06-09 13:21:25'),(7,7,'Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)','0818 220 2610818 220 2610818 220 261','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)',NULL,'2017-06-09 13:25:56','2018-10-26 13:50:15'),(8,8,'Conflict Resolution',NULL,'Conflict resolution, self awareness, stressful, managing stress, negotiation and mediation, conflict in workplace, self regulation, conflict management, constructive and destructive conflict, Group awareness, behaviour modification and constructive relationship building',NULL,'2017-07-14 07:55:27','2018-03-29 10:13:57'),(9,9,NULL,NULL,NULL,NULL,'2017-07-14 08:51:33','2017-11-14 08:58:30'),(10,10,NULL,NULL,NULL,NULL,'2017-07-14 09:57:56','2017-11-14 08:55:20'),(11,10,NULL,NULL,NULL,NULL,'2017-08-24 11:55:42','2017-11-14 08:55:20'),(12,11,'Professional Supervision Skills for Social Care Managers and Leaders','This training course focuses on the developments related to supervision in social care in Ireland.','Professional Supervision Skills , Supervision social care, empowerment, organisational change, cultural change, professional development, organisational and cultural change, continual development, social care company policy and procedure, policy and procedure, Kolb\'s supervision cycles, formal supervision, informal supervision, peer supervision, group supervision, accountability, strengths based focus. residential child care, elderly care, supervision, supervision in the social care setting, social care management, social care managers, supervision training social care, social care training',NULL,'2017-09-27 10:23:26','2020-12-07 10:37:07'),(13,12,'Therapeutic Crisis Intervention Refresher','Therapeutic Crisis Intervention is a behaviour-managing therapy support mechanism educating the practice of healthy coping skills for young people and children in distress through situational counselling.','Therapeutic Crisis Intervention refresher,  Therapeutic Crisis Intervention refresher, TCI refresher, TCI Dublin refresher, Therapeutic Crisis Intervention refresher Dublin, TCI refresher Ireland, Therapeutic Crisis Intervention refresher, Bernie Breen, Social Care Training Ireland, Professional TCI refresher, Professional Therapeutic Crisis Intervention refresher, Professional TCI Ireland refresher, Professional Therapeutic Crisis Intervention refresher Ireland, Professional TCI refresher Dublin, TCI refresher training, Therapeutic Crisis Intervention refresher training',NULL,'2017-09-27 10:27:37','2018-12-12 11:57:00'),(14,13,'Self Harm and Self Injury','Deliberate Self-Harm is a term used when a person deliberately hurts themselves without the intent of suicide','Self Harm, Depression, child centered approach, safe environment, anxiety, trauma,  loneliness, alcohol and drugs, addiction, pain based behaviors,  signs and symptoms, cutting, lack of control. Isolation',NULL,'2017-09-27 10:31:19','2018-03-27 12:28:14'),(15,14,'Leadership & Change Management in Social Care','Leadership in Social Care Setting Training, Leadership Training, Leadership training Ireland, Leadership training social care, Team Leader social care training Kilkenny, Social Care Training, Social Care Leader jobs, social care leader jobs, social care leader jobs','Risk assessment, Management and team support, Leadership in Social Care Setting Training, Leadership Training, Leadership training Ireland, Leadership training social care, Team Leader social care training, Social Care Training, Social Care Leader jobs, social care leader jobs leinster, social care leader jobs southeast ireland',NULL,'2017-09-27 10:35:23','2021-01-04 09:45:51'),(16,15,NULL,NULL,NULL,NULL,'2017-09-27 10:38:27','2017-11-14 08:59:19'),(17,16,'Professional Report Writing for Social Care','Report writing is a necessary skill in the social care sector. Communication is a skill which is used on a daily basis, both personally and professionally.','Professional reports, Report Writing, Report Writing in Social Care, Professional Report Writing , Data Protection, Guidance on Quality Documentation Procedures for Social Care Professionals, Communication & Report Writing in the Social Care Setting, Communication & Report Writing, Report Writing Skills, skill training courses , Social Care Training, How to write reports, How to write Social Care reports, audits social care, SEN, SENs, significant event notification, social care, writing reports',NULL,'2017-09-27 10:46:19','2020-09-29 10:57:57'),(18,17,'First Aid Response',NULL,'PHECC, First Aid, CPR, CFR,  Patient Assessment, Saving Lives, Life Saving,  Heart Attack, Stroke, Bleeding, Injury, Burns,  Choking,  Occupational First Aid',NULL,'2017-09-27 10:48:56','2019-03-13 12:36:36'),(19,18,'Auditing of Residential Care Services','The ‘Auditing of Residential Services’ training has been developed to support and guide residential services thinking, planning and delivery of care practices','Auditing, Residential Care, Intellectual Disability , HIQA standards, 18 outcomes, reporting',NULL,'2017-09-27 10:51:47','2020-08-11 11:27:50'),(20,19,'Mental Health Awareness','Our certified training course will help you gain a better understanding of both mental health & mental illness, with a view to developing a career.','Introduction to Mental Health, Mental Health, Mental Health Cork, Mental illness, mental illness cork, mental health awareness',NULL,'2017-09-27 10:54:24','2017-11-14 08:58:19'),(21,20,NULL,NULL,NULL,NULL,'2017-09-27 11:02:52','2017-09-27 11:02:57'),(22,21,'Risk Assessment','Risk assessment in social care is an essential process for the delivery of safe high quality social care services as pointed out by HIQA','Risk assessment, What is risk, How do we identify risks, Ways to gather information, Formulating the risk Analysing the risk,  Evaluation of risk, Pre-Admission Risk Assessments, Impact Risk Assessments, Risk Management Cycle, Risk Management Plan, Risk Assessment for Self-Injury/Suicide',NULL,'2017-11-08 09:37:01','2018-04-03 14:43:51'),(23,22,NULL,NULL,NULL,NULL,'2017-11-15 09:43:40','2017-11-15 09:43:40'),(24,23,'Safeguarding Vulnerable Adults Training','It is widely recognised that older people and persons with disability can become vulnerable to abuse, even in settings which are intended to be places of care, safety and support.\r\nSocial Care Training Ireland, through its experiences of working in a wide variety of settings, has put together a Safeguarding training course that aims to equip practitioners with the knowledge and understanding needed to work effectively with vulnerable adults. The safety and protection of vulnerable adults is the key objective of this training.','Safeguarding, Vulnerable Adults, Elder Abuse, Protection, Categories of Abuse, Disclosure, Types of abuse, Legislation, Safety & Protection',NULL,'2018-01-23 13:37:54','2018-08-28 13:32:45'),(25,24,NULL,NULL,NULL,NULL,'2018-01-24 15:25:51','2018-01-24 15:35:21'),(26,25,NULL,NULL,NULL,NULL,'2018-01-24 15:26:19','2018-03-28 08:45:51'),(27,26,NULL,NULL,NULL,NULL,'2018-01-24 15:26:50','2018-03-27 09:58:50'),(28,27,NULL,NULL,NULL,NULL,'2018-02-08 14:42:52','2018-02-08 14:42:52'),(29,28,'Designated Liaison Person Training','Every organisation both public and private that is providing services for children or that is in regular contact with children should identify a Designated Liaison Person to act as a liaison with outside agencies and a resource person to any staff member or volunteer who has child protection concerns. designated liaison person social care training Ireland','Designated Liaison Person, Child Protection, reporting, Child abuse, Child neglect, reporting procedure, duties and responsibilities, Procedure, Duty of care, designated liaison person social care training Ireland',NULL,'2018-02-08 14:44:13','2020-12-07 11:04:10'),(30,29,'TEST','TEST','TEST',NULL,'2018-02-13 12:50:33','2018-02-13 12:50:57'),(31,30,'testing the course','testing the course','testing the course',NULL,'2018-02-13 13:00:46','2018-02-13 13:01:42'),(32,31,'give meta title','give meta description','keywords',NULL,'2018-02-14 06:24:31','2018-02-14 06:24:58'),(33,32,NULL,NULL,NULL,NULL,'2018-02-19 11:10:45','2018-02-19 11:10:45'),(34,33,NULL,NULL,NULL,NULL,'2018-03-23 09:43:42','2018-12-12 11:54:44'),(35,34,'GDPR for Social Care','Since the introduction of GDPR in May 2018, organisations have increased responsibilities when it comes to the collection, use and protection of personal data. This course will raise awareness by outlining the new guidelines and how they are relevant to social care practice','GDPR, Data Protection, Protection of personal data, GDPR Guidelines',NULL,'2018-06-27 10:18:11','2018-08-27 15:52:17'),(36,35,'Learn more about the First Aid courses we deliver','This is a 2 day refresher course for anybody that has completed Occupational First Aid or First Aid Response within the last 2 years.','First Aid Response Refresher, First Aid Response, FAR, OFA, First Aid, PHECC, CPR, AED, FAR Refresher,',NULL,'2018-07-05 09:33:22','2019-03-27 15:08:27'),(37,36,'HIQA  Regulations & Standards The 18 Outcomes','will have a better understanding of the inspection process and the different types of inspection.\r\n\r\n insight into the 8 themes for residential care services.\r\n\r\n the 18 outcomes and how they affect their daily practice.\r\n\r\n\r\n up to date changes in HIQA Regulations and Standards','HIQA Regulations & Standards The 18 outcomes 8 themes Preparing for inspection Audits Training',NULL,'2018-08-23 14:21:36','2019-03-12 15:03:47'),(38,37,'CPR and AED Training',NULL,NULL,NULL,'2018-09-11 15:41:43','2018-09-12 09:28:25'),(39,38,'Studio III Managing challenging behaviour','Studio lll is a specialist research and training Organisation whose aim is to provide high quality training in the specialist field of Managing aggressive and violent Behaviour.\r\n\r\nStudio lll Training Systems provides a non-aversive approach to challenging behaviour.\r\n\r\nThe majority of our work is designed to promote the management of challenging Behaviour in a non-violent, gentle and dignified way by the use of low-arousal techniques and gentle physical skills.',NULL,NULL,'2018-10-09 13:14:08','2021-02-16 11:51:22'),(40,39,NULL,NULL,NULL,NULL,'2019-07-25 10:51:33','2019-07-25 10:52:43'),(41,40,'Studio III Managing challenging behaviour','Studio lll is a specialist research and training Organisation whose aim is to provide high quality training in the specialist field of Managing aggressive and violent Behaviour.\r\n\r\nStudio lll Training Systems provides a non-aversive approach to challenging behaviour.\r\n\r\nThe majority of our work is designed to promote the management of challenging Behaviour in a non-violent, gentle and dignified way by the use of low-arousal techniques and gentle physical skills.','Behaviours that challenge, Managing challenging behaviour, low-arousal techniques and gentle physical skills, promote the management of challenging Behaviour in a non-violent, high quality training, non-aversive approach to challenging behaviour,',NULL,'2019-09-26 13:56:49','2019-10-02 10:28:56'),(42,41,'Studio III Managing challenging behaviour','Studio lll is a specialist research and training Organisation whose aim is to provide high quality training in the specialist field of Managing aggressive and violent Behaviour.\r\n\r\nStudio lll Training Systems provides a non-aversive approach to challenging behaviour.\r\n\r\nThe majority of our work is designed to promote the management of challenging Behaviour in a non-violent, gentle and dignified way by the use of low-arousal techniques and gentle physical skills.','Behaviours that challenge, Managing challenging behaviour, low-arousal techniques and gentle physical skills, promote the management of challenging Behaviour in a non-violent, high quality training, non-aversive approach to challenging behaviour,',NULL,'2019-09-26 14:02:24','2019-10-02 10:26:02'),(43,42,NULL,NULL,NULL,NULL,'2019-11-06 14:49:47','2020-12-07 11:14:20'),(44,43,NULL,NULL,NULL,NULL,'2019-12-10 10:49:27','2020-07-21 14:48:53'),(45,44,'Covid 19 Guidelines',NULL,NULL,NULL,'2020-05-18 14:33:16','2020-05-18 14:34:22'),(46,45,NULL,NULL,NULL,NULL,'2020-08-11 10:57:48','2020-08-11 11:26:09'),(47,46,NULL,NULL,NULL,NULL,'2020-12-07 10:38:42','2020-12-07 10:41:42'),(48,47,'Team Leader Training','Being a team leader requires many skills.  This course is designed to allow you the opportunity to become knowledgeable, and practice those skills to create a more positive and productive work environment for you and your team members.','Team Leader, Team Building, effective communication, Conflict resolution, Time management, Delegation',NULL,'2021-02-22 12:34:09','2021-02-22 13:37:12');

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INSERT INTO `courses` VALUES (1,'Patient3','Manual Handling and People/Patient Moving','This course is for healthcare workers who require training in the safe movement and handling of patients under the Safety, Health and Welfare at Work 2005 and Manual Handling Regulations 1993 and 2007.\r\nOur course is for those who wish to learn the correct, effective techniques used in the safe moving and handling of people in a variety of settings.','This course is for healthcare workers who require training in the safe movement and handling of patients under the Safety, Health and Welfare at Work 2005 and Manual Handling Regulations 1993 and 2007.','This course is for healthcare workers who require training in the safe movement and handling of patients under the Safety, Health and Welfare at Work 2005 and Manual Handling Regulations 1993 and 2007.',20.00,'8','The first module consists of our Manual Handling and Workplace Safety training for the lifting and moving of inanimate objects.','The first module consists of our Manual Handling and Workplace Safety training for the lifting and moving of inanimate objects.',1,1,3,NULL,'2017-06-07 06:11:19','2017-06-07 08:10:54',NULL),(2,'Attach3','Understanding and Working with Attachment Issues','<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%;\" width=\"100%\"><tbody><tr><td style=\"height: 30px;\"> </td><td style=\"height: 30px;\"><p>Infants are not born attached to their parents. Attachment relationships emerge over time and in association with interactions between infants and primary caregivers. In ordinary circumstances, as outlined by Colby Pearce (2009), the infant shows clear evidence of having learnt that they can selectively trust and depend on their caregivers by the time they are eight months old. </p><p>Social Care Training Ireland have developed a training course aimed at helping practitioners to build an understanding of the importance of attachment and the issues that can arise when working with individuals who have not developed a secure attachment to their caregivers. Through the facilitator’s experiences of working with children who have had a wide range of issues with attachment, Social Care Training Ireland are offering a training course which is research based but also derived from hands on experiences of working with children within social care.</p><p> </p><p>“The biological function of attachment is survival; the psychological function is to gain security” (Schaffer 2004). As outlined by Simpson and Rholes (2015), the development of social competence is fundamental for navigating relationships effectively. Bowlby believed that supportive and responsive interactions between parents, guardians or carers and their children are crucial for the development of social competence. The Allen Report (2011) and the Marmot Review (2010) advocate that parents and key professionals need to have the understanding and knowledge of how to build social and emotional capability within children and therefore empower individuals to break inter-generational cycles of dysfunction and underachievement. This training is designed to assist practitioners in that process.</p><p><br/></p><p><strong>Certification: </strong>Social Care Training Ireland Certificate in Understanding and Working with Attachment Issues</p><p> </p><p>For more information of our wide variety of training courses, call 0818 220 261 or email mary.hutton@socialcaretraining.ie.</p></td></tr></tbody></table><p> </p>','<p><strong>Course objectives</strong></p><ul><li>Explore attachment theory (Bowlby, Ainsworth etc.)</li><li>Discuss different types of attachments</li><li>Explore the different characteristics of children and young people with attachment issues</li><li>Discuss the effects of attachment disorder on children and young people</li><li>Develop and understanding of attachment</li><li>Explore appropriate interventions to assist practitioners working with children and young people with attachment issues.</li></ul>','<p>Following the training, practitioners will have:</p><ul><li>Gained an understanding of attachment through the exploration of theory</li><li>Explored and discussed different types of attachment</li><li>Developed the skill to recognise the different characteristics of children and young people with attachment disorders</li><li>Discussed the effects of attachment disorder  </li><li>Explored possible interventions to assist them when working with children and young people with attachment disorder   </li></ul>',99.00,'5',NULL,'',1,1,3,NULL,'2017-06-09 12:20:03','2018-03-27 10:22:55',NULL),(3,'Bully2','Promoting Effective Practice to Reduce Bullying','Bullying is a serious problem. It can seriously impact on the lives of bullies and victims as well as their families, friends and the wider community. The form that bullying takes is constantly changing. With continued advances in technology such as mobile phones and the internet, bullying is no longer confined to the more traditional settings of schools and clubs. Bullying is a behaviour which involves systematic abuse of power.&nbsp; It is meant to be hurtful and happens more than once. Bullying can be direct, physical and/or verbal or indirect; for example, leaving a child out, ostracising from friendship groups, using others as a means of attack or intimidation. Bullying can sometimes be unwitting, but the effect is still the same.','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)',50.00,'1','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)',1,2,3,NULL,'2017-06-09 12:31:57','2017-06-09 12:44:05',NULL),(4,'CPCF','Child Protection Training Webinar','<p><br/></p><div style=\"font-size: 14px;\">This <strong>Child Protection training</strong> will clearly outline how child protection must be put at the core of any organisation or individual working with children and young people.  The course is available to groups or individuals who are working, or would like to work, with children and young people in Ireland.</div><div style=\"font-size: 14px;\"> </div><!--EndFragment--><p>There is no certainty that children in Ireland are safe 24 hours a day. No childhood should be shattered by abuse but it is still a concern very prevalent in our society. Acknowledging that it is not possible to guarantee that no child will be harmed by neglect or aggression or exploited by others, it is our duty to do everything in our ability to protect them from such harm.  This process can begin by trying to <strong>ensure a child is safe</strong> in all aspects of their lives. This includes where they live, where they visit, where they learn and where they play.</p><div>This Child Protection training will provide participants with a <strong>broad understanding of child protection</strong> issues, from understanding the nature of abuse to appropriate recording and reporting procedures and policies. It will reference <strong>National Children First Guidelines</strong> as well as exploring the broader picture of child protection in Ireland.</div><p><br/></p><div><p><strong>Certification:</strong> Social Care Training Ireland Certificate in Child Protection Training (valid for 2 years)</p><p>For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</p></div><p> </p>','<ul><li><strong>Legal Framework</strong><ul><li>National Guidelines for the Protection of Children</li><li>\'Children First’</li><li>Childcare Act 1991</li><li>Protection for Persons Reporting Child Abuse Act 1998</li><li>Childcare Amendment Act 2015</li><li>Mandated Persons</li></ul></li></ul><div> </div><ul><li><strong>Responsibilities of Carers, Teachers, Medical Professionals &amp; Employees</strong><ul><li>Designated Liaison Person</li><li>How to recognise signs and symptoms of abuse</li><li>Responding to disclosures from children</li><li>Reporting concerns to TUSLA</li><li>Keeping track of records</li></ul></li></ul><div> </div><ul><li><strong>Reporting Concerns and the role of Child &amp; Family Agency (Tusla)</strong><h6></h6><h5></h5><h4></h4><h6></h6><h4></h4><h3></h3><h2></h2><h5><ul><li><span style=\"font-size: 12px;\">Action to be taken by staff</span></li><li><p>Actions to be taken by mandated persons</p></li><li><p><span style=\"color: inherit;\">Action to be taken by Designated Liaison Person</span></p></li><li>Role of Tusla</li></ul></h5></li></ul><div> </div><ul><li><strong>Allegations or Suspicions of Child Abuse by Employees</strong><ul><li><span style=\"font-size: 12px;\">Reporting procedure</span></li><li>Action to be taken</li><li>Further follow-up</li><li>Feedback from Tusla</li><li>Peer Abuse and Bullying</li></ul></li></ul>','<p>On completion of the programme, participants should be able to:</p><ul><li>Appraise the relevant legislation, Children First: National Guidance for the Protection and Welfare of Children (2011) and the Children First Act (2015), in the context of promoting and protecting the welfare of children</li><li>Critically analyse the influence of attitudes and values in responding to child protection issues</li><li>Differentiate the categories of abuse and recognise the signs and symptoms of each category</li><li>Clarify policies and procedures to be followed if there is a concern/disclosure of abuse</li><li>Respond to a concern/disclosure of child abuse in accordance with policies and procedures</li><li>Recognise the value and importance of working with children, parents, carers, community and organisations</li><li>Discuss the procedure to be followed when responding to allegations of abuse against a staff member</li><li>Identify the support mechanisms available within any organisation working with children.</li><li>Be confident with regard to making a referral</li></ul>',60.00,'3.5 hours','There is no certainty that children in Ireland are safe 24 hours a day.','There is no certainty that children in Ireland are safe 24 hours a day.',1,1,1,NULL,'2017-06-09 12:47:19','2020-12-07 11:02:26',NULL),(5,'ElderAbuse','Abuse Prevention and Care of the Elderly in the Community','<p>Older people in society are particularly vulnerable and it is very difficult to ensure they are safe 24 hours a day. No body, young or old should be shattered by abuse but it is still a concern very prevalent in our society. Acknowledging that it is not possible to guarantee that no elderly person will be harmed by or put at risk of neglect, aggression or exploited by others, it is our duty to do everything in our abilities to protect them from such harm.</p><p>This process can begin by trying to ensure society’s most vulnerable are protected as much as possible in all aspects of their lives. This includes in particular where they live. This Elder Abuse Awareness training will clearly outline how the protection of the elderly must be put at the core of any family, extended family, care staff or organisation working with them.</p><p>This training will provide participants with a <strong>broad understanding of protection issues</strong> from understanding the nature of abuse to development of appropriate recording and reporting procedures and policies. It will include legislation, obstacles to disclosure, stress factors and difficulties for families caring for an older family member as well as supports. The training also looks at the issue of self-neglect and policies in relation to managing this.</p><p> </p><ul><li>Legislation<ul><li>The Criminal Justice (Withholding of Information on Offences against Children and Vulnerable Persons) Act 2012</li><li>Assisted Decision Making (Capacity) Bill 2013​</li><li>What is considered criminal with regard to elder abuse?</li></ul></li></ul><ul><li>Supports and frustrations with regard to the elderly and their families<ul><li>Recognising signs of stress </li><li>What to do when coping is difficult</li></ul></li></ul><ul><li>Allegations or Suspicions of Elder Abuse by Employees<ul><li>Reporting procedure</li><li>Action to be taken</li><li>Further follow-up</li><li>Feedback from Health Boards</li></ul></li></ul><p> </p><ul><li>Developing policies in relation to Elder Abuse</li></ul><p> </p><p><strong>Certification</strong>: Social Care Training Ireland Certificate in Abuse Prevention and Care of the Elderly in the Community (valid for two years)</p><p> </p><p>For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</p>','<p><strong>COURSE OUTLINE​</strong></p><ul><li>Definitions of abuse<ul><li>What constitutes abuse?</li><li>Recognising abuse</li><li>Who abuses?​</li><li>Self-neglect</li></ul></li></ul>','Elder Abuse (Limerick), neglect, aggression or exploited, elder neglect, elder aggression, elder exploitation, Definitions of elder abuse, what constitutes elder abuse, recognising elder abuse, Assisted Decision Making (Capacity) Bill 2013, elder abuse reporting procedure',50.00,'1','There is no certainty that children in Ireland are safe 24 hours a day.','Promoting Effective Practice to Reduce and Respond to Bullying (Limerick)',1,2,3,NULL,'2017-06-09 12:56:12','2017-11-14 08:57:13',NULL),(7,'Bully22','Working with Vulnerable Adults','It is widely recognised that older people and persons with disability can become vulnerable to abuse, even in settings which are intended to be places of care, safety and support.','<ul><li>&#65279;Vulnerable adults in our workplace.</li><li>Current Legislation.</li><li>Categories of Abuse.</li><li>Best practice for safeguarding.</li><li>​Dealing with a disclosure.</li></ul>','<ul><li>​Learners will have a greater awareness of vulnerable adults in our society.</li><li>Learners will be aware of dangers posed to the vulnerable adults they may be working with.</li><li>Learners will be knowledgeable on the rights of the vulnerable people in our society and if these rights are being impinged upon.</li><li>Learners will be able to recognise the signs and symptoms of abuse.</li><li>Learners will be able to categorise the type of abuse that a person may be suffering from.</li><li>Learners will be aware of guidelines for safeguarding the vulnerable people they work with.</li><li>Learners will be aware of guidelines for safeguarding themselves and their organisation.</li><li>Learners will be aware of the process to follow if they recognise abuse or receive a disclosure.</li></ul>',5.00,'1','There is no certainty that the vulnerable people in Ireland are safe.','Promoting Effective Practice and Responses to safeguard the vulnerable adults in our society.',1,1,3,NULL,'2017-06-09 13:25:56','2018-01-25 09:58:28',NULL),(8,'CR01','Conflict Resolution','<p>Conflict is sure to arise many times throughout our lives, which is inevitable. How we deal with it however is what can cause further stress or enhance our learning and interpersonal skills. In order to effectively deal with conflict, we must firstly be self-aware.</p><p>Just how many roles do we have within our day to day lives-mother, father, sister, brother, employee, student, son, daughter, friend or colleague? We have many of those roles that we must manage simultaneously. This can be hugely stressful as the demands and expectations placed on us within each of these roles is massive. This can cause inner conflict as we do battle with ourselves daily. Self-care and awareness are key areas to address before we can become group aware and then even begin to manage conflict outside of ourselves. It isn’t always possible to resolve conflict completely but we can strive to manage it using negotiation and mediation where necessary. </p><p>This Social Care Training Ireland training course covers all aspects of conflict and places particular emphasis on organisational conflict. </p><p><strong>Aims and Objectives</strong></p><ul><li>Define conflict</li><li>Explore role conflict and its relativity</li><li>Examine self-awareness concepts in relation to role conflict and the workplace</li><li>Explore the effects of stress on the individual/others</li><li>Discuss self-regulation and coping strategies in the workplace</li><li>Explore conflict in relation to the workplace and conflict management</li></ul><p><strong>Certification: </strong>Social Care Training Ireland Certificate in Conflict Resolution </p><p>For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</p>','<p><strong>Course Outline</strong></p><ul><li>Conflict definition</li><li>Role conflict and its relativity</li><li>Self-awareness in relation to role conflict and the workplace</li><li>The effects of stress on the individual and others</li><li>Group awareness, behaviour modification and constructive relationship building</li><li>Self-regulation strategies, active listening and coping strategies in the workplace</li><li>Conflict in relation to the workplace and conflict management</li><li>Thomas-Kilmann conflict modes</li></ul>','<p><strong>Learning Outcomes</strong></p><ul><li>Gain an insight into various role conflicts</li><li>Be able to differentiate between constructive and destructive conflict</li><li>Improve stress management, self-awareness and active listening skills</li><li>Be able to understand group awareness, behaviour modification in order to maintain constructive relationships</li><li>Improve mediation skills and be able to manage conflict effectively</li></ul>',99.00,'1',NULL,'',1,4,3,NULL,'2017-07-14 07:55:27','2018-03-27 10:30:16',NULL),(9,'MH-WPS','Manual Handling & Workplace Safety','<p>Manual Handling is any transporting or supporting of a load, by one or more employees including lifting, putting down, pushing, pulling, carrying, or moving a load which, by reason of its characteristics or unfavourable ergonomic conditions involves risk, particularly of back injury, to employees.</p><p> </p><p><strong>Why do we need to manage manual handling?</strong></p><p>In Europe – about 24% of workers suffer from back pain, while 22% complain of other muscle disorders. About 50% of early retirements in Europe are caused by pathological changes in the back. 15% of cases of inability to work are connected with back injuries. This kind of disorder constitutes one of the major causes of absence at work in most of the EU Member States. They are not only the cause of suffering, disability to work and loss of workers income but also of high costs incurred both by employers and national economies.</p><p> </p><p>Manual Handling training is a course that will equip the learner with knowledge, skill and competence to effectively carry out manual tasks in the workplace or indeed day to day living with the ability to risk assess each task and protect themselves from injury. Within the training participants will receive information on the legal framework for health and safety in Ireland, statistics pertaining to injuries, ergonomics and risk assessment, the basic anatomy of the human body and the spinal column and do practical exercises in the 5 basic lifts and lifting techniques.</p><p> </p><p><strong>Costs to the worker:</strong></p><ul><li>Worsening health condition</li><li>Lower efficiency and poor quality of work – possibility of losing a job,</li><li>A threat to material situation of a worker and his family,</li><li>Suffering – life in continuous pain reduces life satisfaction,</li><li>Disability – stigmatisation and feeling of being a burden to an employer, family and society,</li><li>Social isolation</li></ul><p> </p><p><strong>Costs to the employer:</strong></p><ul><li>Lower efficiency and poor quality of work by affected workers,</li><li>More frequent absenteeism of workers at work,</li><li>Costs of sick leave,</li><li>Organisational problems – lack of qualified staff,</li><li>Costs of training of new staff,</li><li>Costs of accidents at work,</li><li>Loss of time - loss of profits</li></ul><p> </p><p><strong>Why train with Social Care Training Ireland?</strong></p><p> </p><p>This course run by Social Care Training Ireland is delivered by a QQI accredited trainer. It\'s interactive, innovative, informative, practical and an essential educational element in maintaining personal health and minimizing injurious practices. It is facilitated by a fully qualified instructor with an ethos of incorporating interactive fun elements into what is an otherwise tedious topic.</p><p> </p><p>Social Care Training Ireland’s Manual Handling training includes the use of the human body to lift, lower, fill, empty, or carry loads and also includes climbing, pushing, pulling, and pivoting, all of which pose the risk of injury to the back. The load can be inanimate (an object) or animate (animal or person) and manual handling injuries occurs in most industrial sectors including manufacturing and warehousing, retail, construction, agriculture and the health care sector. Anyone engaged in manual handling tasks are required to receive training in assessment of loads and how to handle loads safely. This course is suitable to all personnel involved in the movement of loads.</p><p> </p><p><strong>COURSE OBJECTIVES</strong></p><ul><li>To increase the awareness of safe manual handling of loads</li><li>To reduce the risk of occupational injury while carrying out manual handling tasks in the workplace</li><li>To identify the skills and techniques involved in the safe lifting, putting down, pushing, pulling carrying or moving a load.</li><li>To gain practice and feedback on techniques</li></ul><p><b>Certification: </b> Social Care Training Ireland Certificate in Manual Handling &amp; Workplace Safety (valid for three years)<br/><br/>For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</p>','<p><strong>COURSE OUTLINE</strong></p><ul><li>Legislation (Common Law, 2005 SHWW Act, Safety, Health and Welfare at Work (General Application) Regulations 2007, Part 2, Chapter 4)</li><li>Anatomy of the spine and mechanism of injury</li><li>Fitness and flexibility requirements for safe Manual Handling</li><li>Specific Manual Handling hazards relevant to the workplace</li><li>Risk assessment for Manual Handling tasks</li><li>Individual Risk Factors</li><li>Practical Manual Handling training &amp; techniques</li><li>Procedures for dealing with unfamiliar loads</li><li>Ergonomics: Practical application to the workplace environment</li></ul>','<p><strong>OUTCOMES FOR PARTICIPANTS</strong></p><p><strong>Participants will be able to</strong>:</p><ul><li>Perform specific Manual Handling tasks competently to a recognised standard</li><li>Complete essential risk assessment prior to completing manual handling tasks</li><li>Identify ergonomic factors associated with work activities</li><li>Complete a series of exercises designed to improve strength, endurance and flexibility.</li></ul>',85.00,'3 Hrs',NULL,'',1,3,3,NULL,'2017-07-14 08:51:33','2017-11-14 08:58:30',NULL),(10,'ADA','Alcohol and Drug Awareness','<p>Among the most serious threats to the positive development of our youth is alcohol and drug use. We should be informed as adults to educate young people about the dangers of alcohol and drug use, and to offer healthy activities as alternatives to social situations that may present temptations to young people. We must also be cogniscant of young people’s social history and worldview in relation to alcohol and drug use. It is only through learning and exploration that we can be more self aware of our perception of drug use and what it means to others.</p><p>This programme is designed for people who wish to gain an understanding of principles and practices of Alcohol and Drugs awareness when working with young people. It is particularly useful for people working on a <strong>voluntary or professional basis </strong>in counselling roles, social care, social work and for anyone seeking to gain a better understanding of drug use and abuse.</p><p><strong>Certification:</strong> Social Care Training Ireland Certificate in Alcohol and Drug Awareness</p><p> </p><p><em>You may also be interested in our one day, certified Non-Suicidal Self-Injury and Self-Harm training course.</em></p><div> </div><p>For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</p>','<p><br/></p><ul><li>Introduction to drug use and misuse:<ul><li>History of alcohol and drug use</li><li>Alcohol and Drug terminology</li><li>Differences between depressants, stimulants, hallucinogens and tranquillisers</li><li>Potential effects that alcohol and drugs have on individuals</li><li>Understanding of the law in relation to alcohol and drugs</li><li>Effects of alcohol and drugs in different environments</li><li>Statistics relating to alcohol and drug use</li></ul></li><li>Levels of drug use, risks, and harm reduction:<ul><li>Understand the different levels of alcohol and drug dependency</li><li>Stages of changing behaviour</li><li>Methods of harm reduction, including experimental, recreation, dependency, the cycle of change, harm reduction</li></ul></li><li>Types of treatment interventions available:<ul><li>Understand what types of treatment interventions are available</li><li>Identify national contacts which provide advice and information</li></ul></li></ul>','<p><strong>COURSE OBJECTIVES</strong></p><ul><li>To discuss the impact of alcohol and drug use on society</li><li>To give participants an insight into why teenagers begin using alcohol and drugs</li><li>Provide information on what the most common kinds of drugs used are and their effects</li><li>How to recognise the early signs of alcohol or drug use</li><li>Information of drug paraphernalia</li><li>Share knowledge and experiences to begin to deal with alcohol and drug usage before it becomes a problem</li></ul>',9.00,NULL,NULL,'',1,4,3,NULL,'2017-08-24 11:55:42','2017-11-14 08:55:12',NULL),(11,'ProfSV','Professional Supervision Skills Training for Social Care Managers and Leaders','<p>This Supervision training course has been developed to support managers/leaders to provide effective supervision to practitioners that is both challenging and enabling.</p><p>The training has been devised from research, practice knowledge and a number of colleagues work over a period of several years in order to give the participant an empowering knowledge of supervision which will develop organisational and cultural change.  </p><p>The training focuses on the developments related to supervision in social care in Ireland. The course clearly highlights supervision as an effective tool for continual development in organisations, particularly within the realm of Social Care.</p><p> </p><p> </p><p><strong>Certification: </strong>Social Care Training Ireland Certificate in Professional Supervision Training for Social Care Managers and Leaders (valid for two years)</p><p><br/><br/><br/><!--StartFragment--><span style=\"font-size: 14px;float: none;\">For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</span><br/></p>','<p><strong>Course Outline</strong></p><ul><li>Definition of Supervision – an exploration of understanding</li><li>Company Policy and Procedure</li><li>National Standards and the Requirements</li><li>What is the Dual focus of Supervision?</li><li>The need for Supervision relative to Organisational objectives, Personal Development and Client Centeredness</li><li>Responsibility &amp; Accountability</li><li>The Different types of Supervision (Formal/Informal/Peer/Group/Individual)</li><li>Roles &amp; their Responsibilities</li><li>Strengths Based Focus</li><li>Accountability</li><li>Kolb’s Supervision cycles</li><li>Morrison &amp; O’Neill’s Supervision knowledge &amp; theories</li><li>Practical Exercises &amp; Workshops</li></ul>','<p><strong>The Learning Outcomes</strong></p><ul><li>Participants will gain a higher level of knowledge relative to supervision as a form of personal, team and organisational support and development</li><li>Participants will understand that supervision is a formal and informal process and therefore in their practices will understand that supervision occurs all the time</li><li>Participants will return to their organisations with the awareness of their own and the organisation’s responsibilities in relation to supervision</li><li>The organisation will benefit from the cycle of development encouraged through supportive supervision for staff and management</li><li>The process of Supervision for the organisation will be simplified and the processes involved clarified</li></ul>',99.00,'1',NULL,'',1,1,1,NULL,'2017-09-27 10:23:26','2020-12-07 10:37:07',NULL),(12,'TCIrefresh','Therapeutic Crisis Intervention (TCI) Refresher','<p>Social Care Training Ireland deliver <strong>Therapeutic Crisis Intervention refresher training </strong>to individuals and organisations nationwide. <br/> </p><p>This is a <strong>one day refresher</strong> for those who wish to <strong>renew</strong> their Therapeutic Crisis Intervention qualification.<br/> </p><p>Only TCI trainers who have received their Professional level accreditation from Cornell University can provide this training to the public and we are delighted to be in a position to do so.</p><p><strong>Our trainer: Bernie Breen BA (Hons)</strong></p><p>Bernie is a graduate of Dublin Institute of Technology (DIT). She is a qualified Applied Social Care practitioner. Bernie is a qualified Professional Therapeutic Crisis Intervention Trainer with Cornell University, New York. She has been a practitioner in social care for thirteen years in support, coordinator and managerial roles with vulnerable youth, the elderly, travelling communities and clients in need of after-care services.</p><p>Social Care Training Ireland provides training to groups and organisations around Ireland and we pride ourselves on the quality of our training courses. We can provide training on your premises and tailor the course to suit the needs, the profile and the activities of your organisation.</p><p><em>Please note that those who have completed the full TCI course can attend this refresher training course. Cornell University regulations state that TCI participants will refresh their qualification every three to six months. If your TCI certification has elapsed by more than 6 months, you will not be eligible to attend the refresher training.</em><br/><br/><strong><em>Immediately after booking your place, please email a scanned copy of your last in-date TCI certificate to mary.hutton@socialcaretraining.ie and bring a hard copy of your last certificate to the training course on the day. Failure to do so may forfeit your booking fee.</em></strong></p><p><br/><br/><!--StartFragment--><span style=\"font-size: 14px;float: none;\">For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</span><br/></p>','<p><strong>1 Day Refresher Programme Outline</strong></p><p><strong><em>Module One: Crisis Prevention</em></strong></p><ul><li>The TCI System</li><li>Crisis Prevention and the Therapeutic Milieu</li></ul><p><strong><em>Module Two: Crisis as Opportunity</em></strong></p><ul><li>The Stress Model of Crisis: A Typical Crisis</li><li>Assessing the Situation</li><li>Knowing Ourselves</li><li>Knowing the Young Person</li><li>Managing the Environment</li></ul><p><strong><em>Module Three: De-Escalating the Crisis</em></strong></p><ul><li>Crisis Communication and Active Listening</li><li>Behaviour Support Techniques</li><li>Emotional First Aid</li><li>The Conflict Cycle</li></ul><p><strong><em>Module Four: Managing Crises</em></strong></p><ul><li>Managing Aggressive Behaviour</li><li>Nonverbal Communication</li><li>Elements of a Potentially Violent Situation</li><li>Crisis Co-Regulation</li><li>The Life Space Interview</li></ul><p><strong><em>Module Five: Safety Interventions (OPTIONAL)</em></strong></p><ul><li>Choosing a Safety Intervention</li><li>Safety Concerns and Documentation</li></ul>','<p>The TCI system was developed at Cornell University, New York and is now used by social care practitioners across the globe. The purpose of the TCI system is to provide a crisis reduction and intervention model for organisations that will assist in:</p><ul><li><strong>Preventing</strong> crises from occurring</li><li><strong>Deescalating</strong> potential crises</li><li>Effectively <strong>managing </strong>acute crises</li><li><strong>Reducing</strong> potential injury and actual injury to both young people and staff</li><li>Learning constructive ways to handle stressful situations</li><li>Developing a learning circle within the organisation</li></ul>',100.00,'1',NULL,'',1,1,3,NULL,'2017-09-27 10:27:37','2018-12-12 11:57:00',NULL),(13,'MSH','Non-Suicidal Self-Injury and Self-Harm Awareness','<p>Deliberate Self-Harm is a term used when a person deliberately hurts themselves without the intent of suicide. Other names for self-harm are self-injury, cutting and self-mutilation. This is often done by cutting, burning, hitting, scratching and picking. However this behaviour can come in even more severe forms such as bone breaking.</p><p> </p><p><strong>Why do Young People Hurt Themselves?</strong></p><p>People injure themselves to relieve, express or control overwhelming emotional pain or psychological distress. It is often described as a <strong>maladaptive attempt</strong> at self-help.</p><p>Some of the stressors that can trigger a person to self-harm include:</p><p>Being overwhelmed or anxious, despair, wanting to punish others, feeling disappointed, depression, having thoughts of suicide, not feeling real or alive, practical problems, relationship issues, needing to control their bodies, intense pain needing to be released, feeling angry.</p><p><strong>Each person who self-injures</strong> has a <strong>unique story</strong> and reasons for why they choose this behaviour.</p><p> </p><p><strong>What risks are involved with self-harm?</strong></p><p>Some people injure themselves occasionally in response to<strong> intense emotional distress</strong> while others do so frequently and become preoccupied with the behaviour. For some individuals, self-injurious behaviour can have “addictive” qualities where the frequency and severity of injuries are increased over time in order to <strong>experience the same level of relief</strong>. Risks of self-injurious behaviour include permanent scarring, infection, and death. Roughly one in ﬁve self-injurers has made a life-threatening self-inﬂicted injury without meaning to.</p><p> </p><p><strong>Managing Self-Harm training with Social Care Training Ireland</strong></p><p>This one day course takes a broad, holistic and <strong>child centered approach</strong>, enabling participants to understand and apply best-practice in their care setting. It provides participants with responses suited to their particular setting and to work intensively on knowledge, skills, practice and policy development for their field. The course is based on a group learning and <strong>participant-centred approach</strong> and participants <strong>leave the course highly resourced</strong> in terms of their own practice and also as leaders and <strong>developers of innovative responses</strong> in their field.</p><p> </p><p>Our trainers are social care workers with years of practical experience in dealing with self-harm and have completed STORM<sup>® </sup>training.</p><p><strong>Certification: </strong> Social Care Training Ireland Certificate in Non-Suicidal Self-Injury and Self-Harm Awareness</p><p> </p><p><em>You may also be interested in our one day, certified Alcohol and Drug Awareness training course.</em></p><p>Contact us on 0818 220 261 or email mary.hutton@socialcaretraining.ie for more information on our training courses.</p>','<p><strong>COURSE OUTLINE</strong></p><ul><li>Introduction and expectations</li><li>What is and is not behaviour of concern?</li><li>Attitudes, values and impact on the caring role</li><li>Why do some young people self-harm?</li><li>Theories and ideas which enhance our understanding</li><li>Some models/tools for working with young people who self-harm</li><li>Empowering young people and staff and the importance of contact with family, friends, schools and community</li><li>Creating a safe environment and managing risk</li><li>Strategies for caring and preventing harmful behaviour</li></ul>','<p><strong>COURSE OBJECTIVES</strong></p><p><strong>To develop awareness</strong> regarding what is and is not behaviour of concern</p><p>To gain an insight into why some people engage in self-harm</p><p>To understand the dynamics of self-harming behaviour</p><p>To assist participants in creating a safe &amp; <strong>therapeutic living environment</strong></p><p>To develop participants confidence in the<strong> management of self-harm</strong></p>',50.00,'1',NULL,'',1,1,3,NULL,'2017-09-27 10:31:19','2017-11-14 08:59:08',NULL),(14,'LSC','Leadership & Management In Social Care (Webinar)','<p>Social Care Training Ireland brings you this course developed specifically for leadership, management &amp; team support, encompassing all aspects of the holistic professional leader.</p><p> </p><p>The course is designed to develop participants’ capacity for personal, professional and team leadership. Our philosophy is to empower participants to improve, develop and progress their interactions with key stakeholders in social care, to expand their professional leadership ability and to assist them in accessing their own personal leadership potential. Good leaders are made not born. If you are willing to succeed, think laterally and invest in your team members and managers; you can optimise your leadership culture and effectiveness. Leadership skills training is not just for managers but all team members, to improve professional networking skills, their collaborative working and to develop their capacity to work on their own initiative.</p><p> </p><p><strong>Certification:</strong> Social Care Training Ireland Certificate in Leadership &amp; Management in Social Care</p><p><em>This training course is open to everybody working in a leadership setting or hoping to work in a leadership setting.</em></p><p><i>You may also be interested in our half day, certified &#34;Risk Assessment and Management&#34; training course.</i></p><p>For more information on our training courses call Mary  on 0818 220 261 or email mary.hutton@socialcaretraining.ie</p>','<p><strong>What will I learn on this Leadership training course?</strong></p><ul><li>Balancing working with a team and being the team leader</li><li>Listening to your team and best response</li><li>Positive communication with your team and team members</li><li>Leading teams with vision and confidence</li><li>How to create personal development plans and give feedback</li></ul>','<p><strong>What are the learning objectives of this Leadership training course?</strong></p><ul><li>Your role as a leader</li><li>Understanding the concept of a ‘leader’ vs a ‘Manager’ and making a team work</li><li>Managing your role effectively – time management, prioritising tasks and planning to achieve goals</li><li>Allocating, organising and structuring the work of your team</li><li>Working with team members to achieve desired performance and goals</li><li>Learn what motivates and what can lead to de-motivation.</li><li>Essential motivational tools for your team and how to use them effectively</li><li>The keys to People Management</li><li>Communication skills for team leaders</li><li>Identifying the traits of assertive behaviour</li><li>Self-Regulation</li><li>Public Relations</li><li>Building effective working relationships clients, colleagues and managers</li></ul>',99.00,'1',NULL,'',1,1,3,NULL,'2017-09-27 10:35:23','2021-01-04 09:45:51',NULL),(15,'PCP','Person-Centred Planning','<p>Person-Centred Planning (PCP) is a process that places the person, their life choices and wishes at the core of service development. Person-Centred Planning is grounded in a social model of disability and a strengths based approach. It was developed because people with disabilities often find it difficult to get the kinds of basic services, opportunities and experiences most people take for granted – and even when they do, they frequently find they are required to somehow fit into someone else’s idea of what that service, opportunity or experience should be like and how they should act, think or feel in relation to it (Howell et al, 2004 and Routledge and Gitsham, 2004.</p><p>A key feature of Person-Centred Planning is that it builds on the values of inclusion and looks at what support a person needs to be included and involved in their community.</p><p> </p><p>Person-Centred Planning has 3 levels:</p><p><strong>Level one</strong> can be described as the “Person-Centredness” of the organisation – the organisations values, attitudes and cultures. If this level is not solid enough, then any further work undertaken in the name of Person-Centred Planning may not be able to grow and flourish.</p><p><strong>Level two</strong> is the “practice level”: this is where the values are put into practice through Person-Centred approaches in action.</p><p><strong>Level three</strong> is “The Plan”: this needs to be supported by solid foundations.</p><p> </p><p>The Person-Centred Planning training course will provide participants with an understanding of the importance of supporting people with disabilities to take part as much as possible in making decisions in relation to their care. It will also demonstrate to the participants the importance of searching for what is important to the person from their perspective and work on the process of drawing up and developing an individual plan around this.    </p><ul><li><strong>Legislation</strong><ul><li>A Strategy for Equality (1996)</li><li>The health strategy: Quality and Fairness (2001)</li><li>The national mental health policy: A Vision for Change (2006)</li><li>The United Nations Convention on Individuals with Disabilities</li></ul></li></ul><p> </p><ul><li>Responsibilities of Parents and Carers</li><li>The Keyworker Role</li></ul><div> </div><p><strong>Certification: </strong>Social Care Training Ireland certificate in Person-Centred Planning</p><p><strong>Duration: </strong>Half day</p><p> </p><p><br/><br/><!--StartFragment--><span style=\"font-size: 14px;float: none;\">For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</span><br style=\"font-size: 14px;\"/><!--EndFragment--><br/><br/></p>','<p><span style=\"color: #008000;\"><span style=\"font-size: 14px;\"><strong>Course Outline</strong></span></span></p><ul><li>Person–Centredness<ul><li>History of Person-Centred Planning</li><li>Benefits of Person-Centred Planning</li><li>Difference between Person-Centred Planning and traditional methods of planning</li><li>Guidance on drawing up the plan</li></ul></li></ul>',NULL,50.00,'1',NULL,'',1,1,3,NULL,'2017-09-27 10:38:27','2017-11-14 08:59:19',NULL),(16,'ComRep10','Professional Report Writing for Social Care Professionals (Webinar)','<p>The Professional Report Writing for Social Care Professionals training course is for anyone that is responsible for the recording of information or report writing. Report writing is a complex task requiring good understanding and judgement, empathy, sensitivity, and good written communication skills. Reports or documents may be to inform, to record or to persuade. Writing reports is a similar process to assessment; the person writing the report gathers information, organises and logically presents information, and concludes. The new GDPR guidelines introduced in 2018 is an important component of this training and will be explored throughout.</p><p><strong>Certification: </strong>Social Care Training Ireland Certificate in Professional Report Writing for Social Care Professionals</p><p>For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</p>','<p><strong>Course Objectives</strong></p><ul><li>To explore the principles of professional report writing and recording of information</li><li>Components of a good report and objective report writing</li><li>Explore Confidentiality in relation to report writing</li><li>To consider some of the pitfalls of recording through group exercises</li><li>To inform participants about structuring and editing reports</li><li>To give participants an understanding of how legislation can influence the recording of information</li><li>Examine why we write reports and what a professional report consists of</li><li>Effective communication skills and consistency</li><li>Legal proceedings</li></ul>','<p>This training will explore how participants gather information. Participants will be supported to read critically, with objectivity and without discrimination. At the end of the course participants will:</p><ul><li>Be confident with their use of vocabulary in reports</li><li>Know how to eliminate information that is not necessary in reports</li><li>Be confident in their knowledge of current legislation, including GDPR guidelines.</li><li>Participants will be informed of their responsibilities as report writers</li><li>Be informed of the possible penalties which occur in false reporting or omitting important information from a report</li></ul>',50.00,'3 hours',NULL,'',1,1,3,NULL,'2017-09-27 10:46:19','2020-09-29 10:57:57',NULL),(17,'FAR','First Aid Response (FAR)','<p>3 day course 10am to 4pm each day </p><p>The Health &amp; Safety Authority (HSA) now recognises the PHECC First Aid Response (FAR) training course as meeting the needs of the now defunct occupational first aid. The FAR Standard was developed by the Pre-Hospital Emergency Care Council (PHECC) an independent statutory body who set the standards for education and training for pre-hospital emergency care in Ireland. </p><p>There is no other more valuable training than a First Aid Course. It is the training that enables a person to preserve or save a life. Human bodies are susceptible to injuries, illnesses and trauma. We never know when any injury may happen to us, the people we love or those who are around us. Thus, it is always good to have some amount of basic knowledge to take care of critical situations.</p><p><strong>Requirements</strong></p><p>First Aid Response (FAR) is a new training standard developed by the Pre-Hospital Emergency Care Council of Ireland. The objective of FAR is to improve, and replace the current Occupational First Aid course and have a standardised syllabus nationwide. FAR also includes the full Cardiac First Response Community standard.</p><p><strong>Duration:</strong></p><p>Three full days</p><p><strong>Certification</strong></p><p>Upon successful completion of this course, students will be issued with a dual certificate from the Pre-Hospital Emergency Care Council and Social Care Training Ireland. These certificates will be valid for 2 years.</p><p><strong>Renewal</strong></p><p>In order to maintain your qualification after your two-year certification period, you will be required to undertake a FAR Refresher training course. The FAR Refresher course consists of a two-day course designed to refresh the knowledge and skills you learned from your initial training. You must have a valid First Aid Response or Occupational First Aid certificate in order to partake of this course.</p>','<p><strong>Outline</strong></p><ul><li>First Aid in the workplace</li><li>Patient Assessment</li><li>Respiratory Emergencies</li><li>Cardiac First Response</li><li>Heart Attack</li><li>Stroke</li><li>Choking</li><li>Administration of Aspirin</li><li>Wounds &amp; Bleeding</li><li>Altered Level of Consciousness</li><li>Musculoskeletal Injuries</li><li>Burns/Scalds</li><li>Chemicals</li><li>Electric Shock</li></ul>','<p>This training course is for anyone wanting to learn how to recognise and care for people with life-threatening injuries before the arrival of medical help. It is also for people who require basic first aid training as part of their job.</p>',50.00,'1',NULL,'',1,1,3,NULL,'2017-09-27 10:48:56','2019-03-13 12:19:13',NULL),(18,'Audit','Auditing of Residential Care Services','<p>The ‘Auditing of Residential Care Services’ training has been developed to support and guide services thinking, planning and delivery of care practices. The training is firmly orientated towards quality, safety, transparency and continual development to improve the experiences for service users, staff, management and external monitoring.</p><p>While each organisation will follow national standards, policies and procedures, and other frameworks, this training will provide organisations with a system to ensure the practical application of quality, and measurements for continual development.</p><p>This training will address all elements of a quality service incorporating different themes of governance and management, the environment, staffing, development and health, rights, protection and quality of life. This training provides a strategic approach to improving quality whether at the front-line, management, board or national level. It has a clear aim to steer organisations towards a culture of quality control that continuously seeks to provide safe, effective, person centred practices across all services.</p><p><strong>Certification: </strong>Social Care Training Ireland Certificate in the Auditing of Residential Care Services.</p><p> </p><p>For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</p>','<p>This training will assist organisations develop an auditing system which will measure their organisation against national standards, provide templates and auditing documents, build managerial competence, and assist your organisation in preparation of monitoring or inspections.</p>','<p><u><strong>Outcomes of the Training</strong></u></p><ul><li>Understanding of auditing procedures for care organisations.</li><li>Assistance in developing policies and procedures for auditing in your organisation/service.</li><li>An informed macro and micro perspective of unplanned activities in your organisation.</li><li>Framework regarding the development of corrective, preventative and root cause analysis for continual development.</li><li>Comprehension of Senior Management structure, quality planning and organisational drive behind quality systems.</li><li>To be informed in the change management and resources required for an organisation to operate internal auditing systems</li></ul>',120.00,'1',NULL,'',1,1,3,NULL,'2017-09-27 10:51:47','2020-08-11 11:27:50',NULL),(19,'MentalHealth','Mental Health Awareness','<p>Anyone can develop a mental health issue — you, a family member, a friend, or a co-worker. Some mental disorders are mild; others are serious and longer-lasting, but all of them can be diagnosed and effectively treated. Most people go back to living their “normal” lives after treatment. It is estimated that one in four people has a mental health problem at some point, which can affect their daily life, relationships or physical health.</p><p>Mental health is about how we think, feel and behave. Mental health problems can affect anyone. Without support and treatment, mental health problems can have a serious effect on the individual and those around them.</p><p>Every year in Ireland, about 20,000 people are admitted to psychiatric hospitals and about 500 people commit suicide. (HSE, 2013)</p><h2>Legal Framework</h2><p>Participants will explore the legal frameworks in place relevant to mental health issues in Ireland.</p><h3>Mental health disorders</h3><p>Participants will explore and discuss the treatments and supports available and the effect of these. Mental health disorders take many different forms and affect people in different ways. Schizophrenia, depression and personality disorders are all types of mental health problem. Diseases such as dementia generally develop in old age, whereas eating disorders are more common in young people. There is no single cause of mental health problems and the reasons they develop are complex.</p><h3> </h3><h3>Who is affected?</h3><p>Participants will explore ‘those at risk’ as well as ‘those affected’. Mental health problems are more common in certain groups, such as:</p><ul><li>people with poor living conditions</li><li>people from ethnic minority groups</li><li>disabled people</li><li>homeless people</li><li>offenders</li></ul><p> </p><p>Sometimes, people with mental health problems are discriminated against. This can lead to social problems such as homelessness, which may make the mental health problem worse.</p><p>Some mental health problems are more common in certain people. For example, women are more likely than men to have anxiety disorders and depression. Drug and alcohol addictions are more common in men, and men are also more likely to commit suicide.</p><p>Mental health problems can develop as a result of difficult life events, such as moving house, losing your job or the death of someone close to you. Drinking too much alcohol over a long period of time and using illegal drugs can contribute to mental health problems, particularly in people who are already vulnerable.</p><p> </p><h3>Treatment and support</h3><p>Participants will explore and discuss the treatments and supports available and the effect of these. People with mental health problems need help and support to enable them to cope with their illness. There are many treatments, including medication, counselling, psychotherapy and self-help. It is important that people with mental illnesses are told about the options available so they can decide which treatment suits them best. An important step in the recovery process is for the person to accept that they are ill and to want to get better. This can take time, and it is important for family and friends to be supportive.</p><p>Many support groups and charities offer advice, confidential counselling and information about the types of treatment available and where to get help.</p><p> </p><h3>Carers</h3><p>Participants will explore and discuss the effect of caring for someone with mental health needs and the concept of ‘self-care’. If you look after someone who is ill or disabled, your mental health may be affected. An official report on the mental health of carers found that more than half of all carers reported symptoms of mental health issues, such as stress or depression. This is higher than in the general population.</p><p> </p><p><strong>Certification: </strong> Social Care Training Ireland Certificate in Mental Health Awareness</p><p><br/><br/>Contact us on 0818 220 261 or email mary.hutton@socialcaretraining.ie for more information on our training courses.</p>','<p><strong>Objective:</strong></p><p>This course has been designed specifically with the following people in mind:-</p><ul><li>Respite Workers</li><li>Applied Social Care Assistants and Attendants</li><li>Social Workers</li><li>Clinicians</li><li>Educators</li><li>Family members</li><li>Any individual wishing to pursue a career in the Care Sector</li></ul>','<h2>Learning Outcomes:</h2><ul><li>Legal Framework</li><li>Mental Health Disorders</li><li>Who is affected?</li><li>Treatment and Support</li><li>Carers</li></ul>',50.00,'1',NULL,'',1,1,3,NULL,'2017-09-27 10:54:24','2017-11-06 14:11:32',NULL),(20,'M&R','Mindfulness and Resilience for Social Care Practitioners','<p><span style=\"font-size: 12px;\">It is well documented and generally accepted that the demands placed on social care practitioners in supporting those in care through challenging circumstances can contribute to high levels of stress and burnout.  It is now accepted that increased self-awareness and self-care practices, implemented regularly, may greatly decrease the impact of these high levels of stress, while also serving as strategies for coping during particularly stressful times.</span></p><p><span style=\"font-size: 12px;\">The ‘interconnections between contemplative practices, including mindfulness, as coping and preventative strategies for self-care practice among human service workers are beginning to emerge.’ [1]</span></p><p><span style=\"font-size: 12px;\">This is a practical participatory one-day course exploring how mindfulness is currently used in a range of health and social care settings, and what is involved in adopting a mindfulness-based approach to working within the social care setting.</span></p><p><span style=\"font-size: 12px;\">Methodology: Short inputs, individual and small group mindfulness exercises, individual reflection, and group discussion.</span></p><p><span style=\"font-size: 12px;\">Resources: Each participant will takes home a copy of course materials, and a resource pack for developing a mindfulness practice.</span></p><p> </p><p><span style=\"font-size: 12px;\">Course Developer and Facilitator</span></p><p><span style=\"font-size: 12px;\">The course has been developed by Dee Hennessy after practicing mindfulness for twenty five years, and who has worked in social care in Ireland for much of that time, in a variety of settings including High Support, Therapeutic Communities, Community Support, and Mainstream Residential Settings. Dee has been offering Mindfulness Training, Workshops, and Mindfulness Coaching in Ireland and abroad for over ten years. Dee is currently completing an MSC in Mindfulness Based Interventions in UCD, and her work here is very much on using evidence based research on mindfulness based interventions to support strong management and staff team resilience within social care organisations.</span></p><p> </p><p><span style=\"font-size: 12px;\">Feedback from previous Management Consultancy Client</span></p><p><span style=\"font-size: 12px;\">‘Fabulous intuition and insight. I would just like to thank you for all your extremely hard work, your support, commitment and dedication. We would not be where we are today but for your perseverance, support, fairness and balanced view, no matter what issues you encountered you showed the utmost  respect for all you met along the way. You truly are so professional, a bearer of many gifts, a wealth of knowledge a person who is not afraid of sharing her wisdom to help, guide, and support with many new skills….. no task was too big or too small and It was a real pleasure to work with you.’   Patricia Dowling, Director of Services Traveller Family Care, Dublin September 2016</span></p><p> </p><p><span style=\"font-size: 12px;\">Below are some quotes evaluations carried out by Dept of Education on CPD summer courses delivered to teachers in Cork and Kilkenny 2015/2016.</span></p><p><span style=\"font-size: 12px;\">‘ Wonderful – if a follow on to this course was available I would love to attend’</span></p><p><span style=\"font-size: 12px;\">‘ Well done, excellently paced, excellently structured’.</span></p><p><span style=\"font-size: 12px;\">‘ Mindfulness is very necessary in our lives today, even more so in children’s  lives where everything is hectic. This course has given me insights and tools to bring mindfulness into my classroom’.</span></p><p><span style=\"font-size: 12px;\">‘ Great course that will benefit me personally and professionally’.</span></p><p><span style=\"font-size: 12px;\">‘ I loved how Dee did not bombard us with handouts and information – this course was experiential – so practical’.</span></p><p><span style=\"font-size: 12px;\">‘ Very enjoyable course and I leave feeling confident about implementing what I learned’</span></p><p><span style=\"font-size: 12px;\">‘ I found the course very helpful both personally and professionally. It was really worthwhile and insightful’</span></p><p><span style=\"font-size: 12px;\">‘ Very relaxing course. I gained a lot of insight over the week’.</span></p><p><span style=\"font-size: 12px;\">‘ Wonderful, fabulous, calming, emotional – I loved every minute of it ‘.</span></p>','<p><span style=\"font-size: 12px;\">Course Outline</span></p><ul><li><span style=\"font-size: 12px;\">Understanding what Mindfulness is</span></li><li><span style=\"font-size: 12px;\">Evidence base for the effectiveness of Mindful Practice</span></li><li><span style=\"font-size: 12px;\">Naming the experience and the cost of stress and burn out in Social Care Work</span></li><li><span style=\"font-size: 12px;\">The why and how of Mindfulness in Social Care Settings</span></li><li><span style=\"font-size: 12px;\">Mindfulness and Wellbeing</span></li><li><span style=\"font-size: 12px;\">The core components of resilience for individuals and within teams</span></li><li><span style=\"font-size: 12px;\">Mindfulness as a tool for improving Team Resilience </span></li></ul>','<p><span style=\"font-size: 12px;\">Learning Outcomes</span></p><p><span style=\"font-size: 12px;\">Participants will leave this one day training with:</span></p><p><span style=\"font-size: 12px;\">A practical understanding of Mindfulness as a resource for building resilience in the workplace,</span></p><p><span style=\"font-size: 12px;\">An understanding of the reality of stress and its potential impact on quality of life and effectiveness in the workplace,</span></p><p><span style=\"font-size: 12px;\">An experience of a range of Mindful Practices designed to improve an individual’s sense of well-being and effectiveness whatever the external environment,</span></p><p><span style=\"font-size: 12px;\">An understanding of how simple mindful practices can build resilience within a social care team,</span></p><p><span style=\"font-size: 12px;\"> An understanding of the core components of reflective practise and resilience as an untapped resource within the social care setting.</span></p>',50.00,'1',NULL,'',1,2,3,NULL,'2017-09-27 11:02:52','2017-09-27 11:02:57',NULL),(21,'SCRAM','Social Care Risk Assessment and Management','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: 13px;text-align: left;\">Risk management and risk assessment is an essential process for the delivery of safe high quality social care services as pointed out by HIQA (2014). The World Health Organisation describes it as a means of identifying, assessing, prioritising and controlling risks across an organisation with a coordinated and cost-effective application of resources to minimise, monitor, and control the probability and or impact of adverse events or to maximise the realisation of opportunities.      </p><p style=\"font-size: 13px;text-align: left;\">The effective management of high-risk, situations, persons and behaviours as pointed out by Lishman (2007) is a crucial feature of most social care settings. Risk management is a process of clearly defined steps which maintain better decision making by imparting a greater insight into the risks and their impacts. The main focus of risk management should be on managing risks effectively rather than viewing risk management as an isolated operation. Social Care Training Ireland has used its vast experience within the social care field to put together a course that will assist practitioners with the assessment of risk within their organisation.</p><!--EndFragment--><p><br/></p><!--StartFragment--><p><span style=\"font-size: 13px;text-align: left;float: none;\">Risk analysis is defined as “the systematic process to understand the nature of and deduce the level of risk”. The risk assessment training will include group discussion on how risk impacts on all individuals daily and explore any concerns around the topic. Participants will also get time to practice filling out pre-admission risk assessments and impact risk assessments. The risk assessment training will provide participants with a broader understanding of the importance of risk assessment and the importance of recognising that risk assessments are there to support, rather than replace your professional judgement.</span></p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p style=\"font-size: 13px;text-align: left;\"><br/></p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: 13px;text-align: left;\"><strong>Course Content</strong></p><ul style=\"font-size: 12.8px;\"><li style=\"font-size: 13px;text-align: left;\">—What is risk?</li><li style=\"font-size: 13px;text-align: left;\">How do we identify risks?</li><li style=\"font-size: 13px;text-align: left;\">Ways to gather information</li><li style=\"font-size: 13px;text-align: left;\">Formulating the risk</li><li style=\"font-size: 13px;text-align: left;\">Analysing the risk</li><li style=\"font-size: 13px;text-align: left;\">Evaluation of risk</li></ul><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: 13px;text-align: left;\"><strong>Assessment and Management of Risk</strong></p><ul style=\"font-size: 12.8px;\"><li style=\"font-size: 13px;text-align: left;\">Pre-Admission Risk Assessments</li><li style=\"font-size: 13px;text-align: left;\">Impact Risk Assessments</li><li style=\"font-size: 13px;text-align: left;\">Risk Management Cycle</li><li style=\"font-size: 13px;text-align: left;\">Risk Management Plan</li><li style=\"font-size: 13px;text-align: left;\">Risk Assessment for Self-Injury/Suicide</li></ul><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p>','<p><br/><br/><!--StartFragment--><strong style=\"font-size: 13px;text-align: left;\">Certification:</strong><span style=\"font-size: 13px;text-align: left;float: none;\"> Social Care Training Ireland Certificate in Risk Assessment and Management</span><!--EndFragment--><br/><br/><br/></p>',95.00,NULL,NULL,'',1,4,3,NULL,'2017-11-08 09:37:01','2018-04-03 14:43:51',NULL),(22,'test-701','Test Course','<p>Test Course<br/></p>','<p>Test Course<br/></p>','<p>Test Course<br/></p>',1.00,'1',NULL,NULL,1,4,NULL,NULL,'2017-11-15 09:43:40','2017-11-15 09:43:40',NULL),(23,'SVA','Safeguarding Vulnerable Adults Training','<p><br/><!--StartFragment--><span style=\"font-size: 14px;float: none;\">It is widely recognised that older people and persons with disability can become vulnerable to abuse, even in settings which are intended to be places of care, safety and support.</span></p><p></p><p>Social Care Training Ireland, through its experiences of working in a wide variety of settings, has put together a training course that aims to equip practitioners with the knowledge and understanding needed to work effectively with vulnerable adults.</p><p></p><p><!--EndFragment--></p><p style=\"text-align: justify;\"><br/></p><p><br/></p>','<p></p><ul style=\"font-size: 14px;\"><li>&#65279;Vulnerable adults in our workplace.</li><li>Current Legislation.</li><li>Categories of Abuse.</li><li>Best practice for safeguarding.</li><li>​Dealing with a disclosure.</li></ul><!--EndFragment--><p><br/></p><p><br/></p><p><span style=\"font-size: 16px;float: none;\"></span></p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p><p></p>','<p><br/></p><!--StartFragment--><ul style=\"font-size: 14px;\"><li>​Learners will have a greater awareness of vulnerable adults in our society.</li><li>Learners will be aware of dangers posed to the vulnerable adults they may be working with.</li><li>Learners will be knowledgeable on the rights of the vulnerable people in our society and if these rights are being impinged upon.</li><li>Learners will be able to recognise the signs and symptoms of abuse.</li><li>Learners will be able to categorise the type of abuse that a person may be suffering from.</li><li>Learners will be aware of guidelines for safeguarding the vulnerable people they work with.</li><li>Learners will be aware of guidelines for safeguarding themselves and their organisation.</li><li>Learners will be aware of the process to follow if they recognise abuse or receive a disclosure.</li></ul><!--EndFragment--><p><br/></p><p><br/></p>',95.00,NULL,'There is no certainty that the vulnerable people in Ireland are safe.','Promoting Effective Practice and Responses to safeguard the vulnerable adults in our society.',1,4,3,NULL,'2018-01-23 13:37:54','2018-08-28 13:32:40',NULL),(24,'ICB','Importance of Creating Boundaries','<p><br/><br/><!--StartFragment--><span style=\"font-size: 16px;text-align: left;float: none;\">Importance of Creating Boundaries</span><!--EndFragment--><br/><br/><br/></p>','<p><br/><br/><!--StartFragment--><span style=\"font-size: 16px;text-align: left;float: none;\">Importance of Creating Boundaries</span><!--EndFragment--><br/><br/><br/></p>','<p><br/><br/><!--StartFragment--><span style=\"font-size: 16px;text-align: left;float: none;\">Importance of Creating Boundaries</span><!--EndFragment--><br/><br/><br/></p>',95.00,NULL,NULL,'',0,4,3,NULL,'2018-01-24 15:25:51','2018-01-24 15:25:55',NULL),(25,'RP','Restrictive Practice','<p></p><p style=\"font-size: medium;\">Restrictive practices are any type of support or practice that limits the rights or freedom of movement of a person. There are many different types of restrictive practice, including; seclusion, chemical restraint, physical restraint.</p><p style=\"font-size: medium;\">Sometimes in our care setting, restrictive practices are implemented to ensure the safety of the service user and others around them. Service providers must ensure that they follow the guidelines in place to introduce a restrictive practice; “because restrictive procedures may be necessary at some time in a residential service, there must be clear arrangements in place to ensure that these procedures are always legitimate, safe and minimal.” (HIQA, 2016).</p><p style=\"font-size: medium;\">It is also important for service providers to look at other ways of supporting the service user and reducing restrictive practices.</p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p><p><br/></p>','<p></p><p style=\"font-size: medium;\">Course Outline</p><p style=\"font-size: medium;\">1. What is Restrictive Practice?</p><p style=\"font-size: medium;\">2. Current Developments and the role of the service provider.</p><p style=\"font-size: medium;\">3. Restrictive Interventions.</p><p style=\"font-size: medium;\">4. Rights of the service user.</p><p style=\"font-size: medium;\">5. Reducing Restrictive Practice.</p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p><p><br/></p>','<p></p><p style=\"font-size: medium;\">To develop awareness regarding restrictive practice.</p><p style=\"font-size: medium;\">To gain an insight into why organisations use restrictive practice</p><p style=\"font-size: medium;\">To understand the guidelines for implementing a restrictive practice</p><p style=\"font-size: medium;\">To give participants confidence in reducing restrictive practice.</p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p><p><br/></p>',99.00,NULL,NULL,'',1,4,3,NULL,'2018-01-24 15:26:19','2018-03-28 08:45:51',NULL),(26,'IPAC','Infection Prevention and Control','<p><span style=\"font-size: 14px;float: none;\">This training aims to equip the learner with the knowledge, skills and competence to prevent and control infection within the health services area.</span><!--EndFragment--><br/><br/><br/></p>','<p><span style=\"font-size: 14px;float: none;\">This training aims to equip the learner with the knowledge, skills and competence to prevent and control infection within the health services area.</span><br style=\"font-size: 14px;\"/><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">Germs Pathogens and Microbes</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Summarize various types of micro organisms</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Distinguish between harmful and beneficial microorganisms.</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Describe elements required for growth, spread and infection.</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Main routes of infection</span><br style=\"font-size: 14px;\"/><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">Infection Control</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Chain of infection</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Breaking the chain of infection</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Contact transmission</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Direct and indirect transmission.</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Resident and transient flora</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Sources of Infection</span><br style=\"font-size: 14px;\"/><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">Managing spread of infection</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Methicillin-resistant Staphylococcus aureus (MRSA)</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Universal precautions (hand washing, PPE, disposal of waste etc)</span><br style=\"font-size: 14px;\"/><br style=\"font-size: 14px;\"/><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">Waste Management</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Levels of decontamination</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Cleaning, disinfecting, sterilization.</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Hazardous and non-hazardous waste.</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">•    Safe disposal of waste.</span><br style=\"font-size: 14px;\"/><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">Hand Washing Technique</span><br style=\"font-size: 14px;\"/><span style=\"font-size: 14px;float: none;\">Practical demonstration</span><!--EndFragment--><br/><br/><br/></p>','<p>This course will require approximately 3 hours to complete, including skill demonstration. The course is tutor led using a range of formats but learner participation is encouraged throughout. There is no exam but full attendance and participation is required to achieve certification.<br/></p>',95.00,NULL,NULL,'',0,4,3,NULL,'2018-01-24 15:26:50','2018-03-27 09:58:50',NULL),(28,'DLP','Designated Liaison Person Training Webinar','<p style=\"text-align: justify;\"><span style=\"font-size: 12.0pt;\">Every organisation both public and private that is providing services for vulnerable people in our society that is in regular contact with service users should identify a Designated Liaison Person to act as a liaison with outside agencies and a resource person to any staff member or volunteer who has a concern. The Designated Liaison Person is responsible for ensuring that the standard reporting procedure is followed, so that suspected cases of abuse or neglect are referred promptly to the designated person in the appropriate authority or in the event of an emergency and the unavailability of the Authority to An Garda Siochána. With this in mind Social Care Training Ireland has put together a training course designed for anyone who is currently working in the role of the Designated Liaison Person or any individual who may be moving into this role.   </span></p>','<p style=\"text-align: justify;\"><span style=\"font-size: 12.0pt;\">The training is designed to equip individuals with the knowledge and skills needed to perform the role of a Designated Liaison Person. Participants attending this course will learn the following:</span></p><ul><li><span style=\"font-size: 12.0pt;\">The duties and responsibilities of a Designated Liaison Person</span></li><li><span style=\"font-size: 12.0pt;\">Standard Reporting Procedure</span></li><li><span style=\"font-size: 12.0pt;\">Writing Reports and Record Keeping</span></li><li><span style=\"font-size: 12.0pt;\">Information to be included in a report </span></li><li><span style=\"font-size: 12.0pt;\">Procedure to be followed for cases not reported to the appropriate Authority or An Garda Síochána </span></li><li><span style=\"font-size: 12.0pt;\">Legal Protection</span></li><li><span style=\"font-size: 12.0pt;\">Freedom of Information</span></li></ul>','<p style=\"text-align: justify;vertical-align: baseline;\">After attending this training participants will have gained knowledge in all aspects of the role of Designated Liaison Person. <span style=\"color: black;\">Safeguarding Vulnerable people continues to be the responsibility of all staff working within an organisation and the Designated Liaison Person acts as the go to person for staff if they are concerned but in terms of their responsibility to safeguarding it will be the same as everyone else.    </span><span style=\"color: #404040;\"> </span></p><p style=\"text-align: justify;vertical-align: baseline;\"><strong><span style=\"color: black;\">Certification:</span></strong><span style=\"color: black;\"> Social Care Training Ireland Certificate in Designated Liaison Person training</span><span style=\"color: #404040;\"></span></p>',60.00,'3 hours',NULL,'',1,4,1,NULL,'2018-02-08 14:44:13','2020-12-07 11:04:10',NULL),(33,'TCI','Therapeutic Crisis Intervention (TCI) Core Training (4 days)','<p>4 day course 9am to 5pm each day </p><p>The TCI system was developed at Cornell University, New York and is now used by social care practitioners across the globe. The purpose of the TCI system is to provide a crisis reduction and intervention model for organisations that will assist in:<br/><br/>•    Preventing crises from occurring<br/>•    Deescalating potential crises<br/>•    Effectively managing acute crises<br/>•    Reducing potential injury and actual injury to both young people and staff<br/>•    Learning constructive ways to handle stressful situations<br/>•    Developing a learning circle within the organisation<br/><br/></p>','<p><br/>Module One: Crisis Prevention<br/>•    The TCI System<br/>•    Crisis Prevention and the Therapeutic Milieu<br/> <br/>Module Two: Crisis as Opportunity<br/>•    The Stress Model of Crisis: A Typical Crisis<br/>•    Assessing the Situation<br/>•    Knowing Ourselves<br/>•    Knowing the Young Person<br/>•    Managing the Environment<br/> <br/>Module Three: De-Escalating the Crisis<br/>•    Crisis Communication and Active Listening<br/>•    Behaviour Support Techniques<br/>•    Emotional First Aid<br/>•    The Conflict Cycle<br/> <br/>Module Four: Managing Crises<br/>•    Managing Aggressive Behaviour<br/>•    Nonverbal Communication<br/>•    Elements of a Potentially Violent Situation<br/>•    Crisis Co-Regulation<br/>•    The Life Space Interview<br/> <br/>Module Five: Safety Interventions (OPTIONAL)<br/>•    Choosing a Safety Intervention <br/>•    Safety Concerns and Documentation<br/><br/></p>','<p>Please note that the course is for professionals who wish to work in a social care setting. To comply with Cornell University, people trained in TCI must complete a refresher once every 3 to 6 months and undergo testing once every 12 months in order to remain certified<br/></p>',450.00,'28 hours','The TCI system was developed at Cornell University, New York and is now used by social care practitioners across the globe. The purpose of the TCI system is to provide a crisis reduction and intervention model for organisations','The TCI system was developed at Cornell University, New York and is now used by social care practitioners across the globe. The purpose of the TCI system is to provide a crisis reduction and intervention model for organisations',1,1,3,NULL,'2018-03-23 09:43:42','2018-12-12 11:54:29',NULL),(34,'GDPR','GDPR for Social Care','<p><span style=\"font-size: medium;float: none;\">Since the introduction of GDPR in May 2018, organisations have increased responsibilities when it comes to the collection, use and protection of personal data. <span style=\"font-size: medium;float: none;\">This course will raise awareness by outlining the new guidelines and how they are relevant to social care practice.</span><!--EndFragment--><br/><br/></span><br/><br/><br/></p>','<p><span style=\"font-size: medium;float: none;\">This course will raise awareness by outlining the new guidelines and how they are relevant to social care practice. The key facts will be explored in relation to your work environments and the training includes practical exercises focusing on the implementation of GDPR in your current setting.</span><!--EndFragment--><br/><br/><br/></p>','<p style=\"font-size: medium;\">At the end of this course participants will:</p><p style=\"font-size: medium;\">* Be informed of their responsibilities as a data collector and controller.</p><p style=\"font-size: medium;\">* Be more confident about the topic of GDPR.</p><p style=\"font-size: medium;\">* Have a greater understanding of the new guidelines and how they are relevant to their current role.</p><p style=\"font-size: medium;\">* Know how to implement GDPR into their daily practice.</p><p style=\"font-size: medium;\">* Be able to identify areas of improvement in their current settings.</p><p style=\"font-size: medium;\">* Have a greater awareness of the procedures and outcomes for non-compliance.</p><!--EndFragment--><p><br/></p><p><br/></p>',99.00,'4 hours','Since the introduction of GDPR in May 2018, organisations have increased responsibilities when it comes to the collection, use and protection of personal data. This course will raise awareness by outlining the new guidelines and how they are relevant to social care practice.','',1,1,3,NULL,'2018-06-27 10:18:11','2018-06-27 10:21:46',NULL),(35,'FAR Ref','First Aid Response Refresher (FAR)','<p><span style=\"font-size: 14px;float: none;\">In order to maintain your qualification after your two-year certification period, you will be required to undertake a FAR Refresher training course. The FAR Refresher course consists of a two-day course designed to refresh the knowledge and skills you learned from your initial training. You must have a valid First Aid Response or Occupational First Aid certificate in order to partake of this course.</span><!--EndFragment--><br/><br/><br/></p>','<p style=\"font-size: 14px;\">The Learner will refresh in the following areas:</p><p style=\"font-size: 14px;\">Unit 1 - Incident Procedure<br/>Unit 2 – Patient Assessment<br/>Unit 3 – Common Medical Emergencies<br/>Unit 4 – Cardiac First Response<br/>Unit 5 – Injury Management &amp; Shock<br/>Unit 6 – Care of the Unconscious Patient<br/>Unit 7 – Burns &amp; Electrical Injury<br/>Unit 8 – Hypothermia &amp; Hyperthermia<br/></p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p>','<p>The Learner will refresh in the following areas:</p><p>Unit 1 -  Incident Procedure<br/>Unit 2 – Patient Assessment<br/>Unit 3 – Common Medical Emergencies<br/>Unit 4 – Cardiac First Response<br/>Unit 5 – Injury Management &amp; Shock<br/>Unit 6 – Care of the Unconscious Patient<br/>Unit 7 – Burns &amp; Electrical Injury<br/>Unit 8 – Hypothermia &amp; Hyperthermia<br/><br/></p>',140.00,'12 hours over 2 days',NULL,'',1,3,3,NULL,'2018-07-05 09:33:22','2019-03-27 15:08:27',NULL),(36,'HIQA Reg','HIQA Regulations & Standards','<p><br/><!--StartFragment--><span style=\"font-size: medium;float: none;\"><b>This training provides guidance and awareness on the 18 outcomes for people working in residential care within the Intellectual Disability sector or with the elderly </b>. It is a vital quality assurance measure to make people fully aware of these outcomes, in order for them to implement best practice when caring for the more vulnerable members of our society. The 18 outcomes will be explored in full so that participants have a better understanding and gain confidence in improving quality within their role and the overall organisation. Participants will be supported in preparing for upcoming inspections or monitoring visits.</span></p><p><!--EndFragment--><font size=\"3\">Certification: Social Care Training Ireland Certificate in HIQA Standards &amp; Regulations (The 18 Outcomes)</font></p><p><font size=\"3\">For more information on our training courses call Mary on 0818 220261 or email mary.hutton@socialcaretraining.ie<br/></font><br/><br/><br/><br/></p>','<p style=\"font-size: medium;\">* Introduction to HIQA.</p><p style=\"font-size: medium;\">* Types of Inspections and the process.</p><p style=\"font-size: medium;\">* Key Findings.</p><p style=\"font-size: medium;\">* Introduction to the 8 Themes.</p><p style=\"font-size: medium;\">* Exploring &amp; discussing the 18 Outcomes.</p><p style=\"font-size: medium;\">* Being prepared for your inspection – best practice.</p><p style=\"font-size: medium;\">* 2018 Updates</p><p style=\"font-size: medium;\">This course includes group discussion and practical exercises, including scenarios relevant to the learner’s line of work.</p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">* Learners will have a better understanding of the inspection process and the different types of inspection.</p><p style=\"font-size: medium;\">* Learners will have a greater insight into the 8 themes for residential care services.</p><p style=\"font-size: medium;\">* Learners will become more aware of the 18 outcomes and how they affect their daily practice.</p><p style=\"font-size: medium;\">* Learners will receive guidance on implementing the 18 Outcomes into their current role.</p><p style=\"font-size: medium;\">* Learners will be informed of any up to date changes in HIQA Regulations and Standards.</p><!--EndFragment--><p><br/></p><p><br/></p>',99.00,'6 hours',NULL,'',1,1,3,NULL,'2018-08-23 14:21:36','2019-03-12 15:03:47',NULL),(37,'CFR','CPR and AED Training','<h1><span style=\"font-size: 14.0pt;color: #555555;\">CPR (Cardio Pulmonary Resuscitation) &amp; AED (Automated External Defibrillator) training will provide you with essential skills and knowledge that will enable you to save a person’s life.  We never know when we will have to use it, anything can happen to us, the people we love or other around us. Knowing how to provide good effective CPR and how to use an AED could become critical when faced with a serious injury or illness.</span></h1>','<h1><ul><li><span style=\"font-size: 14.0pt;color: black;\">Introduction to First Aid Situations.</span></li><li><span style=\"font-size: 14.0pt;color: black;\">Life threatening emergencies.</span></li><li><span style=\"font-size: 14.0pt;color: black;\">Adult CPR (Cardio Pulmonary Resuscitation)</span></li><li><span style=\"font-size: 14.0pt;color: black;\">Child &amp; Infant CPR</span></li><li><span style=\"font-size: 14.0pt;color: black;\">Using an AED (Automated External Defibrillator)</span></li><li><span style=\"font-size: 14.0pt;color: black;\">Foreign Body Airway Obstruction (optional).</span></li></ul></h1>','<h1><ul type=\"disc\">  <li style=\"color: #333333;\"><span style=\"font-size: 14.0pt;\">Participants will have an awareness of what to      look for when approaching a first aid situation.</span></li>  <li style=\"color: #333333;\"><span style=\"font-size: 14.0pt;\">Participants will learn how to provide good      effective Adult and Child CPR.</span></li>  <li style=\"color: #333333;\"><span style=\"font-size: 14.0pt;\">Participants will learn how to provide good      effective baby CPR.</span></li>  <li style=\"color: #333333;\"><span style=\"font-size: 14.0pt;\">Participants will be knowledgeable about the      use of an AED and gain confidence with the use of a trainer AED.</span></li>  <li style=\"color: #333333;\"><span style=\"font-size: 14.0pt;\">Participants will have the option of learning      and practicing techniques to help a person who is choking.</span></li> </ul></h1>',49.00,'3 hours','CPR (Cardio Pulmonary Resuscitation) & AED (Automated External Defibrillator) training will provide you with essential skills and knowledge that will enable you to save a person’s life.','',1,3,3,NULL,'2018-09-11 15:41:43','2018-09-12 08:43:09',NULL),(38,'SC','Self Care for Social Care Practitioners (Webinar)','<p><br/></p><p><br/></p><p><br/></p><!--StartFragment--><p><span style=\"font-size: medium;float: none;\">Due to the high level of stress associated with the role, this training is a necessity for every social care practitioner. Individuals need to be able to recognise work related stress and burnout before it starts to impact negatively on their daily life. It is important that social care practitioners have a self-care plan and are equipped with the knowledge and skills to deal with stress and burnout in a healthy way. This course will provide the participant with self care tools, tips and resources and help each individual to devise a self-care plan that will work for them.</span></p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p><br/></p><p></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">* Introduction to Self Care in Social Care.</p><p style=\"font-size: medium;\">* Self Awareness.</p><p style=\"font-size: medium;\">* Work Related Stress &amp; Burnout.</p><p style=\"font-size: medium;\">* Self Care Tools.</p><p style=\"font-size: medium;\">* Your Self Care Plan.</p><p style=\"font-size: medium;\">* Employee Rights.</p><p style=\"font-size: medium;\">This course includes group discussion and practical exercises, including scenarios relevant to the learner’s line of work.</p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">* Learners will be more self aware of their own feelings and needs as a social care worker.</p><p style=\"font-size: medium;\">* Learners will be able to recognise work related stress and burnout.</p><p style=\"font-size: medium;\">* Learners will be equipped with tools to respond to work related stress and burnout.</p><p style=\"font-size: medium;\">* Learners will be more knowledgeable about resources that are available for self care purposes.</p><p style=\"font-size: medium;\">* Learners will receive guidance on developing their individual Self Care Plan.</p><p style=\"font-size: medium;\">* Learners will be informed of up to date employee rights that are relevant to the role of social care practitioner.</p><!--EndFragment--><p><br/></p><p><br/></p>',99.00,'4 hours','Due to the high level of stress associated with the role, this training is a necessity for every social care practitioner. Individuals need to be able to recognise work related stress and burnout before it starts to impact negatively on their daily life','',1,1,1,NULL,'2018-10-09 13:14:08','2021-02-16 11:51:22',NULL),(39,'MCB','Managing Challenging Behaviour','<h4>Our Managing Challenging Behaviour course is for anybody that may encounter challenging behaviour in their line of work.  This course aims at giving the participant confidence when dealing with difficult situations in the workplace and will equip the learner with strategies and tools that can be used to deescalate a situation in a positive manner.  The strategies and tools are based on the learner looking at themselves as playing a part in the situation, and what the best response may be given the circumstances.  This course does not include any physical interventions.</h4>','<p><b><span style=\"font-size: 14.0pt;\">Assessing the Environment – </span></b><span style=\"font-size: 14.0pt;\">how does the environment impact on challenging behaviour?<b></b></span></p><p><b><span style=\"font-size: 14.0pt;\">Becoming Self Aware – </span></b><span style=\"font-size: 14.0pt;\">how am I impacting on the challenging behaviour?</span></p><p><b><span style=\"font-size: 14.0pt;\">Communication Skills</span></b><span style=\"font-size: 14.0pt;\"> – Active listening, what to say, what not to say.</span></p><p><b><span style=\"font-size: 14.0pt;\">Interventions</span></b><span style=\"font-size: 14.0pt;\"> – Other positive interventions that will help and support the situation.</span></p><p><span style=\"font-size: 14pt;\"><b>The Power Struggle  </b>- and how to avoid it.</span><span style=\"font-size: 14.0pt;\"></span></p>','<h4><ul><li>​the learner will gain confidence in dealing with challenging behaviour.</li><li>the learner will leave with strategies to deescalate behaviour they find challenging.</li><li>the learner will be aware of how they should act in a difficult situation to avoid making the situation worse.</li><li>the learner will reflect on past experiences and how they influence our response.</li><li>the practical exercises and group discussion will give the learner a realistic overview of the topic.</li></ul></h4>',99.00,'1','Challenging Behaviour can find it\'s way into any work place.','Challenging Behaviour can find it\'s way into any work place.',1,1,3,NULL,'2019-07-25 10:51:33','2019-07-25 10:52:32',NULL),(40,'S3','Studio 3 (3 day)','<p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">Studio lll is a specialist research and training Organisation whose aim is to provide high quality training in the specialist field of Managing aggressive and violent Behaviour.</p><p style=\"font-size: medium;\">Studio lll Training Systems provides a non-aversive approach to challenging behaviour.</p><p style=\"font-size: medium;\">The majority of our work is designed to promote the management of challenging Behaviour in a non-violent, gentle and dignified way by the use of low-arousal techniques and gentle physical skills</p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">Day 1: Philosophy of Studio lll training systems and the Management of Challenging Behaviour:</p><p style=\"font-size: medium;\">During day one you will explore challenging Behaviour and the context in which these behaviour occur and are managed.</p><p style=\"font-size: medium;\">Day 2: Passive avoidance training:</p><p style=\"font-size: medium;\">A number of non-aversive methods of managing physical behaviors are taught. Simple physical movements designed to reduce the risk of injury to staff and individuals within their care.</p><p style=\"font-size: medium;\">These focus on the management of some of the more common physical Behaviour that may present.</p><p style=\"font-size: medium;\">Day 3: Studio lll Walk-around Restraint</p><p style=\"font-size: medium;\">You will be taught a non-aversive physical restraint method, the rationale for its use and design will be discussed.</p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">· To increase staff confidence in the management of challenging Behaviour</p><p style=\"font-size: medium;\">· To instill the principles and benefits of working with a non-aversive framework</p><p style=\"font-size: medium;\">· To demonstrate the importance and understanding of how our Behaviour can effect others behaviour</p><p style=\"font-size: medium;\">· To be provided with the skills to diffuse challenging situations, with the aim of negating the need for physical intervention</p><p style=\"font-size: medium;\">· To be provided with ( a better understanding of some of the causes of challenging behaviour, to help view service users in a more positive way.</p><p style=\"font-size: medium;\">· To become aware of the importance of working within the law, and the need for and importance of policies.</p><p style=\"font-size: medium;\">· To emphasize the importance of de-briefing after incidents</p><p style=\"font-size: medium;\">· To emphasize the importance of attending refresher training</p><p style=\"font-size: medium;\">· To be provided with a range of verbal and physical intervention skills which are safe and acceptable to both staff and service users.</p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p><p><br/></p>',230.00,'2 days','Studio 3','Studio 3',1,1,3,NULL,'2019-09-26 13:56:49','2019-10-02 10:10:19',NULL),(41,'SIII','Studio 3 (2 day)','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">Studio lll is a specialist research and training Organisation whose aim is to provide high quality training in the specialist field of Managing aggressive and violent Behaviour.</p><p style=\"font-size: medium;\">Studio lll Training Systems provides a non-aversive approach to challenging behaviour.</p><p style=\"font-size: medium;\">The majority of our work is designed to promote the management of challenging Behaviour in a non-violent, gentle and dignified way by the use of low-arousal techniques and gentle physical skills.</p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">Day 1: Philosophy of Studio lll training systems and the Management of Challenging Behaviour:</p><p style=\"font-size: medium;\">During day one you will explore challenging Behaviour and the context in which these behaviour occur and are managed.</p><p style=\"font-size: medium;\">Day 2: Passive avoidance training:</p><p style=\"font-size: medium;\">A number of non-aversive methods of managing physical behaviors are taught. Simple physical movements designed to reduce the risk of injury to staff and individuals within their care.</p><p style=\"font-size: medium;\">These focus on the management of some of the more common physical Behaviour that may present.</p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">· To increase staff confidence in the management of challenging Behaviour</p><p style=\"font-size: medium;\">· To instill the principles and benefits of working with a non-aversive framework</p><p style=\"font-size: medium;\">· To demonstrate the importance and understanding of how our Behaviour can effect others behaviour</p><p style=\"font-size: medium;\">· To be provided with the skills to diffuse challenging situations, with the aim of negating the need for physical intervention</p><p style=\"font-size: medium;\">· To be provided with ( a better understanding of some of the causes of challenging behaviour, to help view service users in a more positive way.</p><p style=\"font-size: medium;\">· To become aware of the importance of working within the law, and the need for and importance of policies.</p><p style=\"font-size: medium;\">· To emphasize the importance of de-briefing after incidents</p><p style=\"font-size: medium;\">· To emphasize the importance of attending refresher training</p><!--EndFragment--><p><br/></p><p><br/></p>',160.00,'2 days','Studio 3','Studio 3',1,1,3,NULL,'2019-09-26 14:02:24','2019-10-02 10:10:44',NULL),(42,'HQ002','HIQA National Standard\'s for Children\'s Residential Centres','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: 14px;\"><span style=\"font-size: medium;float: none;\"><b>This training provides guidance and awareness on the new national standards for people working in children\'s residential centres </b>. It is a vital quality assurance measure to make people fully aware of these standards in order for them to implement best practice when caring for young people in residential care. The standards will be explored in full so that participants have a better understanding and gain confidence in improving quality within their role and the overall organisation. Participants will be supported in preparing for upcoming inspections or monitoring visits.</span></p><p style=\"font-size: 14px;\"><font size=\"3\">Certification: Social Care Training Ireland Certificate in HIQA National Standards for Children\'s Residential Centres.</font></p><p style=\"font-size: 14px;\"><font size=\"3\">For more information on our training courses call Mary on 0818 220261 or email mary.hutton@socialcaretraining.ie<br/></font></p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">* Introduction to HIQA.</p><p style=\"font-size: medium;\">* Types of Inspections and the process.</p><p style=\"font-size: medium;\">* Introduction to the 8 Themes.</p><p style=\"font-size: medium;\">* Exploring &amp; discussing the 18 Outcomes.</p><p style=\"font-size: medium;\">* Comparing New and Old Standards.</p><p style=\"font-size: medium;\">* Being prepared for your inspection - best practice.</p><p style=\"font-size: medium;\">This course includes group discussion and practical exercises, including scenarios relevant to the learner’s line of work.</p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">* Learners will have a better understanding of the inspection process and the different types of inspection.</p><p style=\"font-size: medium;\">* Learners will have a greater insight into the 8 themes for residential care services.</p><p style=\"font-size: medium;\">* Learners will become more aware of the 18 outcomes and how they affect their daily practice.</p><p style=\"font-size: medium;\">* Learners will receive guidance on implementing the 18 Outcomes into their current role.</p><p style=\"font-size: medium;\">* Learners will be informed of any up to date changes in HIQA Regulations and Standards.</p><!--EndFragment--><p><br/></p><p><br/></p>',50.00,'4 hours',NULL,'',1,1,3,NULL,'2019-11-06 14:49:47','2020-12-07 11:14:20',NULL),(43,'ADM','Assisted Decision Making (Capacity) Act 2015','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">The Assisted Decision Making (Capacity) Act 2015 training has been developed for social care staff and managers working with people with disabilities. This training will provide knowledge and understanding of how the Act may affect the clients they support.</p><p style=\"font-size: medium;\">The training looks at how the Assisted Decision Making (Capacity) Act 2015 is replacing the Lunacy Regulations Act 1871. The training will aid learning and discussion on how the Act will impact practice.</p><p style=\"font-size: medium;\">The training will give participants the knowledge on how to complete a functional assessment as well as when and why you would complete one. Participants will also gain insight on the effect the Act will have on current wardships (Wards of Court).</p><p style=\"font-size: medium;\">The training provides information on the mechanisms the Act (once commenced) will provide to assist decision making for relevant clients.</p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">· Commencement stage of the Assisted Decision Making (Capacity) Act 2015</p><p style=\"font-size: medium;\">· Lunacy Regulations Act 1871</p><p style=\"font-size: medium;\">· Who is the Act for?</p><p style=\"font-size: medium;\">· Assessing Capacity</p><p style=\"font-size: medium;\">· The Functional Assessment</p><p style=\"font-size: medium;\">· Reasonable Accommodations</p><p style=\"font-size: medium;\">· The Guiding Principles</p><p style=\"font-size: medium;\">· Mechanisms under the Act to support decision making</p><p style=\"font-size: medium;\">· Ward of Court/Wardship</p><!--EndFragment--><p><br/></p><p><br/></p>','<div><br/></div><ul><li>Who the Capacity Act is for?</li><li>What is Capacity?</li><li>Assessing Capacity</li><li>The participant will learn about the old approaches to assessing capacity:</li><li>The Status Approach</li><li>The Outcome Approach</li><li>The Functional Approach under the Act to assess capacity.</li><li> Participants will understand when a functional assessment is needed.</li><li> How to complete a Functional Assessment with service users.</li><li> The guiding principles of the Assisted Decision Making (Capacity) Act 2015</li><li> Reasonable accommodations to support and build decision making capacity.</li><li> Participant will gain an understanding of the options available to support individuals with decision making once the Act commences.</li><li> Decision Representatives</li><li> Co-Decision Maker</li><li> Decision Making Assistant</li><li> Options available for persons planning ahead</li><li> Advanced Healthcare Directive</li><li> Enduring Power of Attorney</li></ul>',99.00,'4',NULL,'',1,1,3,NULL,'2019-12-10 10:49:27','2020-07-21 14:48:53',NULL),(44,'IPC','Infection Prevention & Control Returning to Work Webinar (Covid 19 Guidelines)','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">OUR INFECTION PREVENTION AND CONTROL WEBINAR HAS BEEN UPDATED TO INCLUDE COVID19 GUIDELINES AND PREPARE INDIVIDUALS AND ORGANISATIONS FOR RETURN TO WORK.</p><p style=\"font-size: medium;\">Our Infection prevention and control course is essential for organisations working in a health &amp; social care environment, in regular contact with other people through their work, or anyone concerned about the spread of infection in their workplace. Infections are easily passed on, but equally easy to avoid if everyone on the premises takes proper preventative action. Learners will understand the process of preventing infections from spreading. It includes proper hand washing procedures, cleaning activities, PPE and waste disposal.</p><!--EndFragment--><p><br/></p><p><br/></p>','<p><br/></p><p><br/></p><!--StartFragment--><p style=\"font-size: medium;\">· Types of infections.</p><p style=\"font-size: medium;\">· How infections are spread – The Chain of Infection.</p><p style=\"font-size: medium;\">· Standard Infection Control Precautions.</p><p style=\"font-size: medium;\">· Covid19 guidelines for individuals and businesses</p><p style=\"font-size: medium;\">· Individual responsibilities.</p><p style=\"font-size: medium;\">· Practical Exercises and Group Discussions.</p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p>',NULL,30.00,'3 hours',NULL,'',1,1,1,NULL,'2020-05-18 14:33:16','2020-05-18 14:34:22',NULL),(45,'AHS','Auditing for Homeless Services','<p style=\"font-size: 14px;\">The ‘Auditing for Homeless Services’ training has been developed to support and guide services thinking, planning and delivery of care practices. The training is firmly orientated towards quality, safety, transparency and continual development to improve the experiences for service users, staff, management and external monitoring.</p><p style=\"font-size: 14px;\">While each organisation will follow their own standards, policies and procedures, this training will provide organisations with a system to ensure the practical application of quality, and measurements for continual development.</p><p style=\"font-size: 14px;\">This training will address all elements of a quality service incorporating different themes of governance and management, the environment, staffing, development and health, rights, protection and quality of life. This training provides a strategic approach to improving quality whether at the front-line, management, board or national level. It has a clear aim to steer organisations towards a culture of quality control that continuously seeks to provide safe, effective, person centred practices across all services.</p><p style=\"font-size: 14px;\"><strong>Certification: </strong>Social Care Training Ireland Certificate in the Auditing for Homeless Services.</p><p style=\"font-size: 14px;\"> </p><p style=\"font-size: 14px;\">For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</p><!--EndFragment--><p><br/></p><p><br/></p><p><br/></p>','<p><span style=\"font-size: 14px;float: none;\">This training will assist organisations develop an auditing system which will measure their organisation against standards, provide templates and auditing documents, build managerial competence, and assist your organisation in preparation of monitoring or inspections.</span><!--EndFragment--><br/><br/><br/></p>','<p style=\"font-size: 14px;\"><u><strong>Outcomes of the Training</strong></u></p><ul style=\"font-size: 14px;\"><li>Understanding of auditing procedures for care organisations.</li><li>Assistance in developing policies and procedures for auditing in your organisation/service.</li><li>An informed macro and micro perspective of unplanned activities in your organisation.</li><li>Framework regarding the development of corrective, preventative and root cause analysis for continual development.</li><li>Comprehension of Senior Management structure, quality planning and organisational drive behind quality systems.</li><li>To be informed in the change management and resources required for an organisation to operate internal auditing systems</li></ul><!--EndFragment--><p><br/></p><p><br/></p>',120.00,'6',NULL,'',1,1,3,NULL,'2020-08-11 10:57:48','2020-08-11 11:26:09',NULL),(46,'Supweb','Professional Supervision Skills for Social Care Managers & Leaders Webinar','<p style=\"font-size: 14px;\">This Supervision training course has been developed to support managers/leaders to provide effective supervision to practitioners that is both challenging and enabling.</p><p style=\"font-size: 14px;\">The training has been devised from research, practice knowledge and a number of colleagues work over a period of several years in order to give the participant an empowering knowledge of supervision which will develop organisational and cultural change.  </p><p style=\"font-size: 14px;\">The training focuses on the developments related to supervision in social care in Ireland. The course clearly highlights supervision as an effective tool for continual development in organisations, particularly within the realm of Social Care.</p><p style=\"font-size: 14px;\"> </p><p style=\"font-size: 14px;\"> </p><p style=\"font-size: 14px;\"><strong>Certification: </strong>Social Care Training Ireland Certificate in Professional Supervision Training for Social Care Managers and Leaders (valid for two years)</p><p style=\"font-size: 14px;\"><br/><br/><br/><span style=\"font-size: 14px;float: none;\">For more information on our training courses call Mary Hutton on 0818 220 261 or email mary.hutton@socialcaretraining.ie</span></p><!--EndFragment--><p><br/></p><p><br/></p>','<p></p><p style=\"font-size: 14px;\"><strong>Course Outline</strong></p><ul style=\"font-size: 14px;\"><li>Definition of Supervision – an exploration of understanding</li><li>Company Policy and Procedure</li><li>National Standards and the Requirements</li><li>What is the Dual focus of Supervision?</li><li>The need for Supervision relative to Organisational objectives, Personal Development and Client Centeredness</li><li>Responsibility &amp; Accountability</li><li>The Different types of Supervision (Formal/Informal/Peer/Group/Individual)</li><li>Roles &amp; their Responsibilities</li><li>Strengths Based Focus</li><li>Accountability</li><li>Kolb’s Supervision cycles</li><li>Morrison &amp; O’Neill’s Supervision knowledge &amp; theories</li><li>Practical Exercises &amp; Workshops</li></ul><!--EndFragment--><p><br/></p><p><br/></p><p></p>','<p><br/></p><p style=\"font-size: 14px;\"><strong>The Learning Outcomes</strong></p><ul style=\"font-size: 14px;\"><li>Participants will gain a higher level of knowledge relative to supervision as a form of personal, team and organisational support and development</li><li>Participants will understand that supervision is a formal and informal process and therefore in their practices will understand that supervision occurs all the time</li><li>Participants will return to their organisations with the awareness of their own and the organisation’s responsibilities in relation to supervision</li><li>The organisation will benefit from the cycle of development encouraged through supportive supervision for staff and management</li><li>The process of Supervision for the organisation will be simplified and the processes involved clarified</li></ul><!--EndFragment--><p><br/></p><p><br/></p><p></p>',99.00,'5',NULL,'',1,1,1,NULL,'2020-12-07 10:38:42','2020-12-07 10:41:42',NULL),(47,'TLT','Team Leader Training for Social Care','<p><span style=\"font-size: 14.0pt;\">This course is suitable for any person working in, or hoping to progress to, a managerial role within the social care sector.  Being a team leader requires many skills.  This course is designed to allow you the opportunity to become knowledgeable, and practice those skills to create a more positive and productive work environment for you and your team members.</span></p>','<p style=\"text-align: justify;\"><span style=\"font-size: 14.0pt;\">The course content includes:</span></p><ul><li><span style=\"font-size: 14.0pt;\">Team Dynamics</span></li><li><span style=\"font-size: 14.0pt;\">Team Building</span></li><li><span style=\"font-size: 14.0pt;\">Effective Communication with your team members.</span></li><li><span style=\"font-size: 14.0pt;\">Conflict Resolution &amp; Management.</span></li><li><span style=\"font-size: 14.0pt;\">Time Management.</span></li><li><span style=\"font-size: 14.0pt;\">Delegation</span></li></ul>','<p style=\"text-align: justify;\"><span style=\"font-size: 14.0pt;\">Learner Outcomes:</span></p><p style=\"text-align: justify;\"><span style=\"font-size: 14.0pt;\">Upon completion of this course you will be able to:</span></p><ol><li><span style=\"font-size: 14.0pt;color: #404040;\">Be a team Leader who can guide your team members and motivate them to stay focused.</span><span style=\"font-size: 14.0pt;color: #9ba8b7;\"></span></li><li><span style=\"font-size: 14.0pt;color: #404040;\">Be a team leader that sets goals and objectives with the team.</span><span style=\"font-size: 14.0pt;color: #9ba8b7;\"></span></li><li><span style=\"font-size: 14.0pt;color: #404040;\">Be a team leader who is impartial and supports everyone equally.</span><span style=\"font-size: 14.0pt;color: #9ba8b7;\"></span></li><li><span style=\"font-size: 14.0pt;color: #404040;\">Be a team leader who can create a safe and fair environment for your team members.</span><span style=\"font-size: 14.0pt;color: #9ba8b7;\"></span></li></ol>',99.00,'6 hours',NULL,'',1,1,3,NULL,'2021-02-22 12:34:09','2021-02-22 13:37:12',NULL);

--
-- Table structure for table `customer_contacts`
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  `comments` text COLLATE utf8mb4_unicode_ci NOT NULL,
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-- Dumping data for table `customer_contacts`
--

INSERT INTO `customer_contacts` VALUES (1,'sakeria thomas','sonualencheril@gmail.com','8281816404','test  comment for checking test test test ytest test','contact','2017-10-24 05:52:22','2017-10-24 05:52:22'),(2,'test','test@gmail.com','ghgh','gjghjghjgj ghjghj 423423','enquiry','2017-10-24 07:06:45','2017-10-24 07:06:45'),(3,'test','test@gmail.com','1222ssd','dvdv','enquiry','2017-10-24 07:13:54','2017-10-24 07:13:54'),(4,'test','test@gmail.com','fbfgb','hkhjkhjmhj','contact','2017-10-24 07:18:31','2017-10-24 07:18:31'),(5,'tesr','test@gmail.com','1212','thft','contact','2017-10-24 09:53:31','2017-10-24 09:53:31'),(6,'KIRAN THOMAS VARGHESE','thomaskiran93@gmail.com','9495178189','Tedt','contact','2017-11-07 10:22:33','2017-11-07 10:22:33'),(7,'KIRAN THOMAS VARGHESE','thomaskiran93@gmail.com','9495178189','Tedt hdgt ggrfbhu gjhggt yytyhy geedvJ','contact','2017-11-07 10:25:19','2017-11-07 10:25:19'),(8,'Merlin D Silva','kirantomvarghese@gmail.com','9446770328','Gate bg tirur ug titig arrest v ithum earth u think on retry J York hair tried the sneaky Jennifer\'s isku ittitt eththiyappol','contact','2017-11-07 10:28:47','2017-11-07 10:28:47'),(9,'Test','thomaskiran93@gmail.com','9495178189','Test123456789','contact','2017-11-07 10:29:21','2017-11-07 10:29:21'),(10,'Tester user','testuser@scti.com','223344445','Test user from dev site.','contact','2017-11-09 05:40:08','2017-11-09 05:40:08'),(11,'Tester user','testuser@scti.com','223344445','Test user from dev site.','contact','2017-11-09 05:40:18','2017-11-09 05:40:18'),(12,'Tester user','tyson@appsoft.com','9887837487','tst mail from dev site','contact','2017-11-09 05:45:17','2017-11-09 05:45:17'),(13,'Tester user','tyson@appsoft.com','9887837487','tst mail from dev site','contact','2017-11-09 06:07:21','2017-11-09 06:07:21'),(14,'Tester user','tyson@appsoft.com','9887837487','test sdfasf testgdsfasd','contact','2017-11-09 06:09:50','2017-11-09 06:09:50'),(15,'testername','tyson@appsoft.com','9887837487','dfsdafasdfasdfasdfs','contact','2017-11-09 07:48:03','2017-11-09 07:48:03'),(16,'testername','glen@onlinemediaspace.com','9887837487','test mail from dev site.','contact','2017-11-09 08:05:42','2017-11-09 08:05:42'),(17,'testername','testuser@scti.com','223344445','tst comment from dev site.','contact','2017-11-09 09:16:54','2017-11-09 09:16:54'),(18,'testername','testuser@scti.com','223344445','fjhvjhbjhhj from dev site.','contact','2017-11-09 09:17:48','2017-11-09 09:17:48'),(19,'Jacson','rinku@onlinemediaspace.com','9605707334','test for testdfv','contact','2017-11-09 12:00:28','2017-11-09 12:00:28'),(20,'Jacson','rinku@onlinemediaspace.com','9605707334','test for testdfv','contact','2017-11-09 12:00:43','2017-11-09 12:00:43'),(21,'Tester user','testuser@scti.com','223344445','aksnkas.ndklasndsanf.s','contact','2017-11-09 12:01:25','2017-11-09 12:01:25'),(22,'kiran thomas varghese','thomaskiran93@gmail.com','9495178189','Test query','enquiry','2017-11-09 12:18:26','2017-11-09 12:18:26'),(23,'kiran thomas varghese','thomaskiran93@gmail.com','9495178189','Test query','enquiry','2017-11-09 12:18:28','2017-11-09 12:18:28'),(24,'kiran thomas varghese','thomaskiran93@gmail.com','9495178189','Test query','enquiry','2017-11-09 12:18:29','2017-11-09 12:18:29'),(25,'kiran thomas varghese','thomaskiran93@gmail.com','9495178189','Test query','enquiry','2017-11-09 12:18:29','2017-11-09 12:18:29'),(26,'kiran thomas varghese','thomaskiran93@gmail.com','9495178189','Test query','enquiry','2017-11-09 12:18:30','2017-11-09 12:18:30'),(27,'kiran thomas varghese','thomaskiran93@gmail.com','9495178189','Test query','enquiry','2017-11-09 12:18:31','2017-11-09 12:18:31'),(28,'Tester user','tyson@appsoft.com','223344445','nj,nvhjvjb,','contact','2017-11-09 14:34:59','2017-11-09 14:34:59'),(29,'Tester user','testuser@scti.com','223344445','guglhhkhkhl','contact','2017-11-10 10:28:07','2017-11-10 10:28:07'),(30,'Tester user','tyson@appsoft.com','223344445','giugilhkljhliukjgjugyu','contact','2017-11-10 12:00:57','2017-11-10 12:00:57'),(31,'Tester user','testuser@scti.com','9887837487','jgkklhlhklkjlb','contact','2017-11-13 09:34:27','2017-11-13 09:34:27'),(32,'Manju Martin','anemailtomanju@gmail.com','8891005155','I want to know more about socialcare trainging.','contact','2017-11-15 02:37:03','2017-11-15 02:37:03'),(33,'teast','test@test.com','9230023232331','dfzsdhja as dmahjug fsab dmfgk bfl kjsdfkg  dhasdgfh3by  h bvjhsd fb chgv sabf','contact','2017-11-15 10:19:51','2017-11-15 10:19:51'),(34,'Aswathy','aswathy@gmail.com','12345678','68878 gmnnlmnkmnmkkbnmk','contact','2017-11-15 11:18:22','2017-11-15 11:18:22'),(35,'Vishnu','vishnu@onlinemediaspace.com','+919496265813','This is a test contact submission if you receive a mail reply back vishnu@onlinemediaspace.com','contact','2017-11-15 17:24:52','2017-11-15 17:24:52'),(36,'Jennifer','jennifer@socialcaretraining.ie','0868876358','Hello Mary\nJust testing out the website comment section.  Text me when you get this.\nThanks\nJen','contact','2017-11-20 16:47:34','2017-11-20 16:47:34'),(37,'Sarah Meek','sarahmeek@limerick.brothersofcharity.ie','0851312096','Professional Supervision training for Social Care Managers and Leaders I am wondering when the above course will run again. Also I am wondering do you offer any specific training in terms of supporting students on placement.','enquiry','2017-11-21 09:16:06','2017-11-21 09:16:06'),(38,'Glen for testing','tester2017@gmail.com','87778877','this is from contact us. test run only.','contact','2017-11-21 11:37:34','2017-11-21 11:37:34'),(39,'demo user','glen@onlinemediaspace.com','9887837487','test query from enquiry page. test run only.','enquiry','2017-11-21 11:39:07','2017-11-21 11:39:07'),(40,'Mary','molly_30@hotmail.com','0871354226','Hello Just testing','contact','2017-11-23 10:12:38','2017-11-23 10:12:38'),(41,'Timothy Fitzpatrick','timfitz75@gmail.com','0838784849','Looking for TCI training and certification. Do you have this available and if so when and what is the cost?','contact','2017-11-23 14:17:02','2017-11-23 14:17:02'),(42,'VISHNU OMS','vishnu@onlinemediaspace.com','8547868525','TEST INQUIRY FROM ONLINE MEDIA SPACE to test the system','contact','2017-11-25 09:24:19','2017-11-25 09:24:19'),(43,'Mary','molly_30@hotmail.com','0871354226','Hi this is a test','contact','2017-11-28 09:32:04','2017-11-28 09:32:04'),(44,'Jen','jenhayes10@hotmail.com','0868876358','Hello Mary','contact','2017-11-28 09:33:49','2017-11-28 09:33:49'),(45,'fiona','fionamcdonald@wicklowvec.ie','0852712862','I am looking forinformaton on TCI training for schools.','enquiry','2017-11-28 12:56:54','2017-11-28 12:56:54'),(46,'Ciara Kelly','ciara.kelly@solismmc.ie','0877375739','Hi Mary,\n\nI am wondering if it would be possible for you to forward on a copy of your training schedule for 2018? I am unable to download this from your website.\n\nRegards,\n\nCiara Kelly\nSolis MMC Children\'s Services','contact','2017-12-07 14:59:03','2017-12-07 14:59:03'),(47,'Marie Meehan','admin@gateway.ie','0719156979','Guidance on Quality Document Procedures for SCP\nLeadership Skills & Change Management in Social Care\nPolicy Procedures & Guideline Development\nWorking in Residential Childcare\nData Protection\nRisk Assessment','enquiry','2018-01-03 12:11:56','2018-01-03 12:11:56'),(48,'Marie Meehan','admin@gateway.ie','0719156979','Please supply   further information regarding your   Course entitled  auditing of residential services as I am a new administrator with the Gateway  Org seeking professional development courses for compliance  in the subject area.','contact','2018-01-03 12:17:29','2018-01-03 12:17:29'),(49,'Lynne Dennehy','dennehylynne@gmail.com','0858427591','Hello,\n\nI was wondering if there is spaces left for the child protection training in Mitchelstown on January the 11th?','contact','2018-01-03 14:36:07','2018-01-03 14:36:07'),(50,'Aisling Barry','ashbdoon@hotmail.com','0863977577','Hi Mary, \nMy name is Aisling Barry and I would like to enquire about Theraeutic Crisis Intervention courses available as soon as Possible Please?\nThank you.','contact','2018-01-05 15:31:25','2018-01-05 15:31:25'),(51,'Roxanne Mcnamee','roxanne.mcnamee@daisyhouse.org','0879313241','Hello i was just wondering could you tell me when will you be running TCI training this year and if so will it be held in Dublin?\n\nBest Wishes \nRoxanne','contact','2018-01-09 22:05:20','2018-01-09 22:05:20'),(52,'Kimberley Whelan','Kimberleyw_89@hotmail.com','0877499108','HI,\nJust inquiring if you are holding any of the courses below soon,\nManaging Self Harm, Alcohol and Drug Awareness, Introduction to Mental Health?\n\nKind Regards, \n\nKimberley Whelan','contact','2018-01-14 15:10:06','2018-01-14 15:10:06'),(53,'Wendy Broadhurst','wendybroadhurst@yahoo.co.uk','0870606537','Hi,\n\nCould you please tell me if there are any places left on the Leadership & Change management on 27th February In Kildare? If not could you please let me know when the next course is. Do you have any dates for the Mindful leadership ?\n\n\nThank you','enquiry','2018-01-23 21:03:00','2018-01-23 21:03:00'),(54,'Jennifer Copperthwaite','jcopperthwaite@hotmail.com','0851517821','Hi Mary, I am in for first aid training course this Monday/Tuesday and was wondering what the exact times of the course are as I\'m not driving and travelling down from Dublin so need to book transport etc.\nKind regards, Jennifer Copperthwaite','contact','2018-01-26 15:40:38','2018-01-26 15:40:38'),(55,'Lisa Moriarty','lmoriarty@cidp.ie','0879677602','Hi, I am inquiring about methods of payment that you accept. i want to book that supervision course on the 13th of March in Dublin.','contact','2018-01-31 11:53:45','2018-01-31 11:53:45'),(56,'Ciara Mac Dermott','ciaramacdermott.nurse.emt@gmail.com','0863640630','Hello,\nI completed the supervision course with you two years ago, and am due to complete again.  I am a nurse, who also supervises SCWs - is it possible to complete this course again with you?\nMany thanks,\nCiara','contact','2018-02-01 13:24:39','2018-02-01 13:24:39'),(57,'Siobhan Doyle','siobhand19@gmail.com','0851811432','To whom it may concern, \n\nI was just wondering will the course “leadership and change management in social care” be coming up again in the near future. Unfortunately I cannot attend the one being held on then 27th of February. \n\nRegards,\nSiobhan Doyle.','contact','2018-02-21 13:30:06','2018-02-21 13:30:06'),(58,'Lorraine Rowan','lorrainerowan@teachtearmainn.ie','0876821170','I have registered my organisation on two occasions in an attempt to book training. When I try to log in - it states invalid username or password. Can you please help resolve this issue as I need to book training asap.','contact','2018-03-14 08:45:38','2018-03-14 08:45:38'),(59,'Toyin Eniola','totalpackageconnect@gmail.com','0877777303','Theurapetic crisis intervention for families \n Child Protection incorporating Children First\nStress Management','enquiry','2018-03-14 19:57:02','2018-03-14 19:57:02'),(60,'orla moyler','orla.moyler@gmail.com','0851256297','Hi please could you sent me a list of courses available in Limerick?\nThank you.','enquiry','2018-03-16 16:45:22','2018-03-16 16:45:22'),(61,'Geraldine larkin','geraldinelarkin22@gmail.com','0872406345','I\'m from longford do you do any of your courses in westmearh area','contact','2018-03-23 07:53:40','2018-03-23 07:53:40'),(62,'Alan Clogher','alanclogher@eplus.ie','0861027674','Good Morning, I am a case manager for Empowerment Plus. \nI am interested in putting 2-4 staff on the TCI training course that is due to commence on the 22nd May.\nDo you have free spaces on this course?\nKind regards,\nAlan Clogher','contact','2018-04-04 09:59:12','2018-04-04 09:59:12'),(63,'Hayley Wells','hayleywells72@gmail.com','0863585448','Hi wondering if you have any tci training coming up in offaly soon \nThanks','enquiry','2018-04-05 11:47:38','2018-04-05 11:47:38'),(64,'Erin','erinmonaghan17@gmail.com','0852025849','Hi there, \nJust want to enquire about the DLP Training scheduled for Cork later this month- is it going ahead? I noticed from website numbers are small so just wanted to be sure prior to booking. Would be travelling from Ennis, Co.Clare\n\nMany Thanks\nErin','contact','2018-04-05 12:16:29','2018-04-05 12:16:29'),(65,'Seán Dineen','supervisorrathmore@gmail.com','0892247454','Good Afternoon,\nI would like to enquire please when the next Child Protection course day course is on in the Fir Grove Hotel in Mitchelstown .\nThannk you,\n\nRegards,\n\nSeán Dineen','contact','2018-04-05 13:28:00','2018-04-05 13:28:00'),(66,'Mary Mackesy','marymackesy@eircom.net','876792106','Hi, just wondering do you have any TCI refresher courses coming up in the Cork area soon? And you might let me know when the next TCI refresher courses are coming up please?','contact','2018-04-29 07:48:24','2018-04-29 07:48:24'),(67,'Darina Brady','Darina.Brady.Ballybay@camphill.ie','0877748101','Hi Mary,\n I was wondering if you provide Supervision Training on site? We are based in County Monaghan and are thinking of training 8-10 people who will be involved in line management for care staff.\n\nRegards,\nDarina','contact','2018-05-01 08:50:14','2018-05-01 08:50:14'),(68,'Nicola kavanagh','nkavanagh94@gmail.com','0863738930','I am enquiribg about TCI re cert please..as soin as possible in carlow . Thank you','enquiry','2018-05-22 08:55:58','2018-05-22 08:55:58'),(69,'Darina Brady','Darina.Brady.Ballybay@camphill.ie','0877748101','Hi Mary,\nI was wondering would you provide the report writing training on site and if so what is the cost?  What is the maximum number and have you available dates?\nCamphill Ballybay,Co. Monaghan\nRegards,\nDarina','contact','2018-05-22 15:35:03','2018-05-22 15:35:03'),(70,'Darren Reilly','dreilly@crosscare.ie','0851252304','Hi, Im looking to source training regarding risk assessments as its listed above. Could i get some info on this please.\n\nregards\n\ndarren','enquiry','2018-06-07 12:49:08','2018-06-07 12:49:08'),(71,'Ismail','islog999@yahoo.co.uk','07581099','Hi,\n\nI am interested in doing the TCI and wondered if you offer Train the Trainers.\n\nThank you','enquiry','2018-06-09 11:44:01','2018-06-09 11:44:01'),(72,'Anne Blaine','blaineybunch@gmail.com','0872847786','Hi\nI need to do a 2 day TCI Refresher by beginning of July. Are you running any courses?\nThank you\nAnne','enquiry','2018-06-13 14:05:37','2018-06-13 14:05:37'),(73,'Anne Blaine','blaineybunch@gmail.com','0872847786','Hi\nI need to do a 2 day TCI Refresher by beginning of July. Are you running any courses?\nThank you\nAnne','enquiry','2018-06-13 14:05:38','2018-06-13 14:05:38'),(74,'Olivia Keaveney','olivia@carlinecentre.com','16249965','Hi There,\n\nI am interested in the report writing courses you offer for some members of my team. Will you be running any in Autumn?\n\nThanks,\nOlivia','contact','2018-06-15 10:03:39','2018-06-15 10:03:39'),(75,'Emily O’Keeffe','Emser87@live.ie','0877942526','Can you please tell me when there will be another course on Leadership and change management in the south east? I am unable to make the course in Dublin on the 10th July due to work commitments. \n\nMuch appreciated, \n\nEmily O’Keeffe','contact','2018-06-19 12:01:56','2018-06-19 12:01:56'),(76,'moveireland','brenda@moveireland.ie','0656848689','Hi Mary\n\nI would like to book a number of places on the DLP course in Carlow on the 19th July.\n\nRegards\nBrenda','contact','2018-06-19 15:56:39','2018-06-19 15:56:39'),(77,'Lucy moloney','moloney2006@hotmail.com','0868827183','Hello,\n\nJust wondering where is the venue for the Galway course on the 12th of July?\n\nMany thanks,\n\nLucy Moloney','contact','2018-06-21 18:48:47','2018-06-21 18:48:47'),(78,'Ismail Lorgat','islog999@yahoo.co.uk','07581099199','Hi.\n\nI am.looking at TCI courses and refresher. Do you also do physical restraint training. I just wondered if you could email me the dates and also the mindfulness course as well.','enquiry','2018-06-27 18:48:57','2018-06-27 18:48:57'),(79,'Ann Ryan','ann@gcil.ie','091773910','Hi,\n Do you provide safeguarding courses for DLP in or near galway\n\nRegards\nAnn Ryan\nCare Services Coordinator Assistant\nGalway CIL','contact','2018-06-27 19:28:15','2018-06-27 19:28:15'),(80,'Patricia mc carthy','trishacorky@gmail.com','0851457354','To whom it concerns, lam enquiringly about social care courses when there on price and venue. Its something l am interested in doing for\nYears.\n          Yours sincerely,\n          Patricia mc carthy.','enquiry','2018-07-01 20:44:28','2018-07-01 20:44:28'),(81,'Patricia mc carthy','trishacorky@gmail.com','0851457354','To whom it concerns, lam enquiringly about social care courses when there on price and venue. Its something l am interested in doing for\nYears.\n          Yours sincerely,\n          Patricia mc carthy.','enquiry','2018-07-01 20:44:29','2018-07-01 20:44:29'),(82,'ken Enaruna','kenaruna@gmail.com','0879827900','hi \ni\'m interested in the GDPR course in Dublin which is on the 13 of July please could you let me know where the course will be held in Dublin (Address) \nthanks\n\nKen','contact','2018-07-11 14:48:44','2018-07-11 14:48:44'),(83,'Annette Kelleher','annette.kelleher@gmail.com','0877069150','Hello \n\nI am just wondering if ye a running a refresher TCI training on the 23rd in Nass. If so could i book a space \n\nThank you \nAnnette Kelleher','contact','2018-07-16 15:40:25','2018-07-16 15:40:25'),(84,'Emma Callaghan','ecallaghan25@hotmail.com','0872795572','Can you please tell me when thenext TCI  Course is on in Limerick','enquiry','2018-07-16 19:27:19','2018-07-16 19:27:19'),(85,'Gemma  Lynch','gemma.a.lynch@gmail.com','0868331964','I am interested in upcoming TCI Courses particularly in the Dublin area','enquiry','2018-07-24 21:21:12','2018-07-24 21:21:12'),(86,'Róisín O\'Sullivan','roisinmosullivan@outlook.com','0830648522','Good afternoon, \n\nI wanted to enquire if there is any upcoming TCI training? \n\nMany Thanks, \nRoisin','contact','2018-07-30 12:05:37','2018-07-30 12:05:37'),(87,'martha coughlan','marthacoughlan@coaction.ie','02770835','mindfulness for social care practitioners','enquiry','2018-08-01 13:30:00','2018-08-01 13:30:00'),(88,'BOBIRADISERE VICTORIA EFENI','VICKEFENI@YAHOO.IE','+353872261001','When is the next training date for:\n\nTherapeutic Crisis Intervention (TCI) \n\nThank you for your response.\n\nRegards,\n\nVictoria','enquiry','2018-08-06 10:50:55','2018-08-06 10:50:55'),(89,'Jacqueline Cooray','jackiecooray@hotmail.com','0877902977','Hi Mary,\nYou’ve provided training for me while I was pic at Stepping Stones Care.\nI had a chat with one of the trainers recently.\nAre you recruiting trainers at the moment? If so, can you tell me how I might apply?\nRegards\nJacqueline','contact','2018-08-06 21:21:01','2018-08-06 21:21:01'),(90,'Sarah Sarsfield','sarc2004@yahoo.co.uk','07704262852','Dear Sirs,\n\nPlease could you send me a list of all of your training that is coming up that takes place on a Saturday?\n\nThanks \n\nSarah','enquiry','2018-08-10 04:11:18','2018-08-10 04:11:18'),(91,'Robert McDonagh','rjpmcd2004@yahoo.co.uk','0857414416','Where is Dublin is the training run?','contact','2018-08-10 10:48:21','2018-08-10 10:48:21'),(92,'Louise','brennanlouise@msn.com','0872098552','Hi , I was wondering how long once you’ve done the TCI course, how long is it vaild for ?\nI’m meant to be doing your course in September as this months didn’t run due to lack of numbers. Would Septembers course most likely go ahead ? \n\nRegards,\nLouise','contact','2018-08-14 13:49:05','2018-08-14 13:49:05'),(93,'Dorota Kirylow','dorotakirylow@gmail.com','0877674833','Hi Mary, \nI was just wondering are you planning to run \'Leadership & Change Management\' course in Carlow Town anytime soon?\n\nRegards, \nDorota','contact','2018-08-16 22:56:48','2018-08-16 22:56:48'),(94,'Linda Blake','residential@aspireireland.ie','+353879588497','Hi, \n\nMy colleague and I (Linda Blake and Karen Dempsey) took part in the Leadership and change Management course on the 27/02/2018. We have yet to receive our certificates. Can these please be sent at your earliest convenience.','contact','2018-08-20 12:23:56','2018-08-20 12:23:56'),(95,'Laura Barkey','laurabarkey@hotmail.co.uk','0864110633','I am interested in the supervision skills training, however I only seen the course this week and I can’t get annual leave for the 28/8 and I’m on holidays for the October day. Will this day be running again in November or December?\nKind Regards \nLaura','contact','2018-08-21 10:10:49','2018-08-21 10:10:49'),(96,'Pat Beirne','pat.beirne@corkcil.ie','0214322651','I wish  to  commission   training  on  establishing    boundaries  for  the PA [training level  - Health Care  Asst -  QQI Level 5/6] and  would  be interested  to  explore this  with you','enquiry','2018-08-21 13:23:14','2018-08-21 13:23:14'),(97,'Bernice Gannon','bernicegannon@hotmail.com','0851366888','Hi I am just wondering if you do theTCI refresher course at the weekend? What dates are available?','enquiry','2018-08-22 12:18:46','2018-08-22 12:18:46'),(98,'Bernice Gannon','bernicegannon@hotmail.com','0851366888','Hi I am just wondering if you do theTCI refresher course at the weekend? What dates are available?','enquiry','2018-08-22 12:18:48','2018-08-22 12:18:48'),(99,'Majella Lordan','lordenm@cope-foundation.ie','0860670899','Re: 1 day course in : Leadership and change management in social care. Cork.\n\nCould I please have details on the above course emailed to me please?\nMy employer will fund same but I need the location, start date and cost etc\n\nThanks for your time\nM.lordan','contact','2018-08-24 21:54:34','2018-08-24 21:54:34'),(100,'lula bhihai','ishishy@yahoo.co.uk','075810661099','Hi,I am looking for TCI training courses, as an individual. I have been on the 4 day course and would like to know if you offer Train the Trainer courses.\nAlso if you do then the price, and how much is the refresher that you offer.','enquiry','2018-08-25 18:52:46','2018-08-25 18:52:46'),(101,'lula bhihai','ishishy@yahoo.co.uk','075810661099','Hi,I am looking for TCI training courses, as an individual. I have been on the 4 day course and would like to know if you offer Train the Trainer courses.\nAlso if you do then the price, and how much is the refresher that you offer.','enquiry','2018-08-25 18:52:48','2018-08-25 18:52:48'),(102,'mark','mmalone@crosscare.ie','018280800','Hi,\nI was just wondering if you could let me know where the supervision training on 4th October is being held. I am booked on for the day however I can\'t find the location on the website.\nThanks,\nMark','contact','2018-08-29 09:40:38','2018-08-29 09:40:38'),(103,'Geraldine larkin','geraldinelarkin22@gmail.com','0872406345','Just want to inquiry if you do any these courses in westmearh area','contact','2018-08-30 20:46:43','2018-08-30 20:46:43'),(104,'liam ryan','liamryan@gheel.ie','0861917265','Can you tell me when the next Leadership & Change Management In Social Care is planned, after Cork?\n\nThanks\n\n\nLiam','contact','2018-09-04 14:49:23','2018-09-04 14:49:23'),(105,'Katie Sheehan','katiemariasheehan@gmail.com','0871676607','Hi there,\n\nI am just enquiring more about your TCI training. Where do you run these courses?\n\n\nRegards,\n\nKatie Sheehan','enquiry','2018-09-12 20:45:38','2018-09-12 20:45:38'),(106,'Gina Gahan','ginagahan@icloud.com','0861955734','Hi there, I’d just like to enquire as to if you would be running any other dates for the supervision course bar the one in October.  \nKind regards\nGina','contact','2018-09-13 02:20:59','2018-09-13 02:20:59'),(107,'Elaine Clancy','Elaineclancy3@gmail.com','0861641123','Hi\nI would like some details on the report writing course.\nDoes it cover daily reports, instant and accident reports.\n\nRegards \nElaine','contact','2018-09-16 16:12:50','2018-09-16 16:12:50'),(108,'Bríd Leahy','ahalinns@gmail.com','0870903888','I need to arrange Therapeutic Crisis Intervention (TCI) training for all of my staff in my school as a matter of urgency. If at all possible could you contact me when you are free.\nKind Regards\nBríd','enquiry','2018-09-19 21:57:44','2018-09-19 21:57:44'),(109,'Sarah Olaoye','saraholaoyea@yahoo.com','838955817','I would like to know the next delivery date for this training because I am interested in registering. Thank you.\n\nRegards, \nSarah','enquiry','2018-09-24 14:30:52','2018-09-24 14:30:52'),(110,'Hazel Cadwell-Harnett','hazelharnett@gmail.com','863653927','Hi,\n\nI\'m interested in doing the HIQA course in Dublin in November. I tried to use discount code SEPT10 but it wouldn\'t work. Could you also tell me the venue for this course please.\nKind Regards, \nHazel Cadwell-Harnett','contact','2018-09-30 20:17:20','2018-09-30 20:17:20'),(111,'Gilmer, Jill','jill.gilmer@gmail.com','0858722454','Hi there\n\nPlease let me know if you have any upcoming TCI courses in Dublin which I could register for.\n\nBest wishes\n\nJill Gilmer','contact','2018-10-02 08:56:17','2018-10-02 08:56:17'),(112,'Elaine Sheils','elainesheils@gmail.com','877406133','Hi, \n\nI joinned social care Ireland and looking up some courses. Do members bit get a discount on courses or do they have to pay the full price?','enquiry','2018-10-09 09:48:08','2018-10-09 09:48:08'),(113,'Lemia farag','lem-bob@hotmail.com','0857384531','Hi, I am enquiring about a date for TCI training & price ? Thank you, Lemia Farag.','enquiry','2018-10-09 16:02:10','2018-10-09 16:02:10'),(114,'Lemia farag','lem-bob@hotmail.com','0857384531','Hi, I am enquiring about a date for TCI training & price ? Thank you, Lemia Farag.','enquiry','2018-10-09 16:02:15','2018-10-09 16:02:15'),(115,'VANESA','vanesa.meseguer@hotmail.com','0894080571','Good morning!\n\nI would like to know when will be the next opportunity to take the course in Therapeutic Crisis Intervention in Cork.\n\nThanks in advance.\n\nWarm regards,\nVanesa','enquiry','2018-10-17 10:19:05','2018-10-17 10:19:05'),(116,'Emmanuel Adeleye','mrademman@yahoo.com','0899885377','Tci training in Dublin and the cost','enquiry','2018-10-19 07:52:38','2018-10-19 07:52:38'),(117,'Tian Herbert','therbert@shine.ie','0868525147','I created an account yesterday evening and verified the account this morning, however I cannot log in as the system is not accepting my email address as valid therbert@shine.ie.','contact','2018-10-19 08:48:47','2018-10-19 08:48:47'),(118,'Malgorzata Prymus','malgorzata.prymus@gmail.com','877934926','Hi. I\'m interesting in TCI training. Can you email me any details about when and where can I get it completed. Thanks. Malgorzata','enquiry','2018-10-19 10:32:02','2018-10-19 10:32:02'),(119,'Malgorzata Prymus','malgorzata.prymus@gmail.com','877934926','Hi. I\'m interesting in TCI training. Can you email me any details about when and where can I get it completed. Thanks. Malgorzata','enquiry','2018-10-19 10:32:04','2018-10-19 10:32:04'),(120,'Emmanuel','mrademman@yahoo.com','0899885377','Making an inquiry regarding Tci  training in Dublin. Thanks','contact','2018-10-21 14:15:19','2018-10-21 14:15:19'),(121,'Jennifer Wickham','jenny.27.12.wickham@gmail.com','0858372031','Hi \nI am hoping to do a crisis intervention course. Is this something you offer. \n\nRegards\nJennifer','enquiry','2018-10-23 08:21:41','2018-10-23 08:21:41'),(122,'Elizabeth Doyle','liz.7millmount@gmail.com','0419877259','Hi\nI’m looking to enquired about MAPA, do you run this course, I’m looking for about 30 Staff to be trained in service \nPlease','contact','2018-10-29 18:06:17','2018-10-29 18:06:17'),(123,'Tanya','tperrystudy@gmail.com','0872185344','Hi, \nI’m wondering if there will be a TCI refresher course available any time soon. \n\nKind regards,\n\nTanya Perry.','enquiry','2018-11-01 12:56:43','2018-11-01 12:56:43'),(124,'michael tiernan','michael.tiernan@maltaservices.ie','0419836145','I Am looking to source in house training for some of our staff in managing challenging Behaviours.','contact','2018-11-05 15:03:51','2018-11-05 15:03:51'),(125,'Suzanne Martin Dwyer','suzannemartin103@hotmail.com','0871369805','Hi I am looking to complete a Tci training course. Can you let me know of your and coming training and the cost. I am based I dublin. \nThanks a million\n\nSuzanne','enquiry','2018-11-08 10:05:19','2018-11-08 10:05:19'),(126,'Louise Lynch','loucol13.lc@gmail.com','0860661457','I am a social care worker preparing to return to work in children\'s residential services and want to enquire about availability of TCI training in the Munster area and cost of same for an individual.\nRegards\nLouise Lynch','enquiry','2018-11-13 15:06:28','2018-11-13 15:06:28'),(127,'Grainne Doran','grainnedoran@gmail.com','0871217214','Please advise when next hiqa training will be held near dublin /kildare \nWould like 2-3 places on same \nMany thanks \nGrainne','contact','2018-11-24 10:19:26','2018-11-24 10:19:26'),(128,'Bernice','Bernicegannon@hotmail.com','0851366888','Hi Mary,\n\nI am just wondering if you do full TCI training and if so what dates will training take place?\n\nKind Regards,\nBernice','contact','2018-11-27 22:08:10','2018-11-27 22:08:10'),(129,'Miriam Butler','miriambyrnebutler@gmail.com','879667156','Hi Mary\nI hold a level 8 degree in social care a level 6 in manual handling instruction.I am considering completing the patient handling instructors course. But before I do , I\'d like to find out about the demand for instructors in the South East.\nMiriam','contact','2018-11-30 14:27:11','2018-11-30 14:27:11'),(130,'lara nagle','babybear3232005@gmail.com','0872380482','Hi \nWhen and where is your next Safeguarding of vulnerable adults course?\nHow much does it cost? How long is it?','enquiry','2018-12-06 15:25:15','2018-12-06 15:25:15'),(131,'Siobhan Kennedy','siobhankennedy@live.ie','0871872188','Hello I tried to book a course with you, the report writing for social care workers in Dublin but never received any confirmation however my account was debited','contact','2018-12-14 19:28:13','2018-12-14 19:28:13'),(132,'Elaine Clancy','Elaine.Clancy.carrick@camphill.ie','0861641133','Good morning \n\nI am wondering do you plan on running the report writing course or the HIQA regulations course in Carlow in 2019.\nRegards \nElaine','contact','2018-12-18 11:50:46','2018-12-18 11:50:46'),(133,'Margaret Ryan','margaret@kgrs.ie','0872449158','I wonder if there is TCI refresher course scheduled for January? We are in Wtfd area but will travel.  Thanks','enquiry','2018-12-31 12:51:55','2018-12-31 12:51:55'),(134,'Aedín Reid','aedinreid08@hotmail.com','0851680764','Hi there,\nDo ye run any courses in the midwest area, in particular Limerick?','enquiry','2019-01-03 22:11:03','2019-01-03 22:11:03'),(135,'Niamh Cullen','ncullen@sophia.ie','0872248112','I work for Sophia Housing, a homeless charity. I am enquiring about the training you provide in relation to Safeguarding Vulnerable Adults and Professional Report Writing Skills. Is this something you could provide training for us in-house as a group?','contact','2019-01-15 15:06:17','2019-01-15 15:06:17'),(136,'Aoife O Donovan','Aoifeod1@gmail.com','3861592167','Hello, \n\nI need to complete my emergency first aid and manual handling. \n\nCan you tell me where there are courses going on? \n\nThank you\n\nAoife','enquiry','2019-01-22 18:20:28','2019-01-22 18:20:28'),(137,'Claire Dalton','Cpowerdalton79@gmail.com','0876372899','Could you please advise where and when you are holding TCI training.  Thanks in advance.','enquiry','2019-01-24 10:39:51','2019-01-24 10:39:51'),(138,'Shannon','shannonegan29@yahoo.ie','0863453609','Hi,\nI am just inquiring if there are any TCI refresher course dates coming up?\n\nShannon','enquiry','2019-01-24 12:10:35','2019-01-24 12:10:35'),(139,'Lisa Mooney','lisafitzpatrickmooney@gmail.com','0868186822','Hi Mary,\nCan you tell me if my TCI Training is still in date and when I have to do my next refresher please? I did my training through Keys Childcare Ireland in Beechfield House with Bernie and they are now closed.\nThank you\nLisa Mooney','contact','2019-01-31 06:23:07','2019-01-31 06:23:07'),(140,'Adrian Harkin','principal.stpauls54@gmail.com','018369630','I\'d like to find out about the course you provide - Managing Challenging Behaviours.  I need a short course to my staff in this area on site .\nThanks\nAdrian','contact','2019-01-31 12:52:45','2019-01-31 12:52:45'),(141,'Caroline','carolinegary24@gmail.com','0879129465','Hi\n\nI\'m looking for a TCI refresher course in Dublin. Do you have 1 and how much please\n\nThanks','enquiry','2019-02-06 10:48:44','2019-02-06 10:48:44'),(142,'Anthea Carry','manager@drop.ie','012803187','Therapeutic Crisis Intervention\n\nI am looking to get a quotation on providing the above training to a small staff team of 8 people','enquiry','2019-02-08 12:48:48','2019-02-08 12:48:48'),(143,'Drupad Chowdhury Nupur','ras.org.habiganj@gmail.com','+8801712879683','It is a opportunity. Bangladesh is vulnerable area of flood. I\'d like to contribute to prevent emergency foods & health losses through improvements in emergency supports, distribution & management systems in area context of Bangladesh after training','contact','2019-02-14 07:43:45','2019-02-14 07:43:45'),(144,'Anne Sullivan Centre','bbyrne@annesullivancentre.ie','12898339','We are booking places for 4 staff members for the training on  he 21st March - I am wondering if there is a discount available for this number ?\n\nMany thanks\nBernadette','contact','2019-02-14 11:12:48','2019-02-14 11:12:48'),(145,'Aisling Whelan','aislingwhelan96@gmail.com','0879067232','I am a student social care worker and would like to complete a Therapeutic Crisis Intervention course. Could you please send me information in relation to when the next training course that I could attend will be taking place.','enquiry','2019-02-14 23:07:56','2019-02-14 23:07:56'),(146,'Tracey Keaty','traceykeaty@live.ie','0870960916','Training crisis intervention','enquiry','2019-02-18 18:24:33','2019-02-18 18:24:33'),(147,'Andrei','banc.dan@gmail.com','0892271730','Hi,\n\nPlease be kind and let me know if the courses HCCAP and others are recognized in Ireland.\n\nKind Regards,\n\nBanc Andrei Dan','contact','2019-02-24 19:53:30','2019-02-24 19:53:30'),(148,'Deirdre Brennan','deedeebrennan2004@yahoo.com','0857114011','Hi I was wondering when your next tci training day is thanks','contact','2019-02-26 22:35:40','2019-02-26 22:35:40'),(149,'Lorraine Rowan','lorrainerowan@teachtearmainn.ie','045535178','Therapeutic Crisis Intervention training costs','enquiry','2019-03-04 10:18:43','2019-03-04 10:18:43'),(150,'Marie Caul','marie.caul@tusla.ie','8579862629','I was wondering if you could give me a quotation for delivering attachment training to our staff team inhouse.\n\nKind regards,\nMarie Caul','contact','2019-03-05 21:21:44','2019-03-05 21:21:44'),(151,'Colette Shiel','coletteshiel2010@hotmail.com','876135448','Dear Sir/ Madam,\n I am enquiring about the parenting assessment, intervention and support programmes? also the course on understanding and working with attachment  issues?\n\n When are these courses available?\n\nMany thanks,\n\nColette Shiel.','enquiry','2019-03-06 15:00:42','2019-03-06 15:00:42'),(152,'Emma Moran','emmamariemoran24@hotmail.com','0899557493','TCI course dates for April 2019','enquiry','2019-03-21 21:12:39','2019-03-21 21:12:39'),(153,'Paula O\'Reilly','pamdoreilly@gmail.com','0861048594','Hello,\n\nWould you kindly send me all dates for the T.C.I Refresher course, for the full year 2019.\nI can not find anything on your web page on this training course.\n\n\nKind regards,\n\nPaula O\'Reilly','contact','2019-03-24 16:17:34','2019-03-24 16:17:34'),(154,'John McGeever','Johnmcgeever@yahoo.ie','0872882659','I would like to complete child protection refresher in June as my certificate expires on June 21st this year. Regards John.','enquiry','2019-03-31 16:44:41','2019-03-31 16:44:41'),(155,'Ciara Shorley','cshorley@ballyhoura.org','0857895616','Good afternoon, I\'m interested in hearing about any training courses you would be able to provide in the area of self care/compassion fatigue for staff of an intellectual disability service provider. Half day or one day courses preferably. Thanks, Ciara','enquiry','2019-04-09 14:51:21','2019-04-09 14:51:21'),(156,'Stephanie Kavanagh','stephkav@hotmail.com','0851031056','Hi I am looking to complete the TCI training,  have you any dates coming up for this?','enquiry','2019-04-09 14:57:38','2019-04-09 14:57:38'),(157,'Suzanne Martin Dwyer','suzannemartin103@hotmail.com','0871369805','Can you please let me know if you have any dates available for a full TCI training course.  \n\nThanks\n\nsuzanne','enquiry','2019-04-09 15:42:01','2019-04-09 15:42:01'),(158,'Lorraine Tier','lorrainetier@hotmail.com','0868616016','Hello,\nI am living in Limerick and I need to complete TCI trainning. Is there any available dates in my area soon.\nRegards,\nLorraine','enquiry','2019-04-15 16:59:43','2019-04-15 16:59:43'),(159,'Michael','michaelgkeegan@hotmail.com','0879780163','Good afternoon.\n\nI am interested in moving my career into training and was wondering if there was any opportunities with your organisation?\n\nI look forward to your speedy reply.\n\nKind regards,\n\nMichael Keegan.','contact','2019-04-16 14:40:23','2019-04-16 14:40:23'),(160,'Elaine Clancy','elaine.clancy.carrick@camphill.ie','0861641123','Hi \nI would like some information on the HIQA course and the report writing course. \nSuch as what reports does it cover?\n\nWhere is kilkenny are both courses taking place?\n\n\nRegards Elaine','contact','2019-04-16 16:05:21','2019-04-16 16:05:21'),(161,'orla kelleher','orlakelleher12@gmail.com','0877831353','dear sir/madame ,  just enquiring \nis there a day course that covers, challenging behaviour ,dementia & alzheimers, in care of the elderly , also safe guarding the vunerable adult ? costs \n2. does it run this may , in co.cork. thank you .from orla','enquiry','2019-04-20 12:12:59','2019-04-20 12:12:59'),(162,'George Frister','george.frister@gmail.com','0860724800','Hi, \nI am enquiring about availability of Therapeutic Crisis intervention training,\nand cost of completing same. \n\nThanks in advance,\nGeorge Frister','enquiry','2019-04-24 10:15:54','2019-04-24 10:15:54'),(163,'Kelsey Mc Cready','kelseymcc95@hotmail.com','876459291','Enquiring of your Therapeutic Crisis Intervention training course, how often it runs and how much it costs? I work in Tusla houses in Resdiential care but I\'m employed through an agency.','enquiry','2019-04-26 10:40:30','2019-04-26 10:40:30'),(164,'Tomiwa','dupsis_@hotmail.com','0851197694','When is your next TCI refresher \nPlease','enquiry','2019-04-26 19:27:13','2019-04-26 19:27:13'),(165,'Tomiwa','dupsis_@hotmail.com','0851197694','When is your next TCI refresher \nPlease','enquiry','2019-04-26 19:27:16','2019-04-26 19:27:16'),(166,'Monica wanja','monicawanja82@hotmail.com','0877400557','therapeutic crisis intervention\n\nfire safety','enquiry','2019-04-30 10:43:31','2019-04-30 10:43:31'),(167,'L Enright','laura_enright@live.ie','0860874084','Hi there,\nI am in Kerry and want to enquirer about a therapeutic crisis intervention refresher course. \nWhat is the cost of the refresher with your company please and when are you next carrying out the training please.','enquiry','2019-05-01 12:10:01','2019-05-01 12:10:01'),(168,'Patrick Scanlon','patrick@oaklandsnh.ie','06821173','Hi,\n\nI am emailing on behalf of the Oaklands Nursing Home in Kerry. We are seeking to deliver Restraint and Restrictive Practices training in house. Do you offer a course that would allow someone to teach Restraint and Restrictive Practices training?','contact','2019-05-03 14:38:02','2019-05-03 14:38:02'),(169,'Natasha Ryall','tasha-818@hotmail.com','858103039','Hi, i am enquring about your TCI training . When is the next available training taken place and how much does it cost? \n\nThank you,\nNatasha','enquiry','2019-05-08 12:16:19','2019-05-08 12:16:19'),(170,'Lesley Carroll','lesleycarroll@eircom.net','0857928323','Hi can you tell me when your next TCI Refresher course is on, \nThanks,\nLesley','enquiry','2019-05-09 16:51:23','2019-05-09 16:51:23'),(171,'Shauna','shaunatravers2@gmail.com','0852281638','Hi I’m looking to do a TCI course, I am just wondering when your next course is and how much it costs','enquiry','2019-05-15 15:38:46','2019-05-15 15:38:46'),(172,'Margaret Ryan','margaret@kgrs.ie','0872449158','Hi I wonder is there any full TCI course coming up in the near future? I have two sneezes staff who need full training.\nThank You.','enquiry','2019-05-16 07:47:51','2019-05-16 07:47:51'),(173,'Margaret Ryan','margaret@kgrs.ie','0872449158','Hi I wonder is there any full TCI course coming up in the near future? I have two sneezes staff who need full training.\nThank You.','enquiry','2019-05-16 07:47:54','2019-05-16 07:47:54'),(174,'Grainne Dollard','grainnedollard@hotmail.com','0858245838','Hi, \nI competed Supervision Training with you back in March and I have still not received my cert. I was wondering if you could send it out to me asap as i require it for inspection. please contact me for the address\n\nKind Regards, \nGrainne Dollard','contact','2019-05-17 13:47:24','2019-05-17 13:47:24'),(175,'Danielle Gannon','dgannon@cidp.ie','0873458427','To whom it may concern, \nI was wondering if you could send me some details in relation to what your service provides when carrying out an audit and rough costings. \n\nkind regards,\nDanielle','contact','2019-05-21 09:19:35','2019-05-21 09:19:35'),(176,'Conor Dervan','newrossbooks@gmail.com','00353830504295','Hi, just enquiring what are the times for this weeks FAR training? Thanks!','contact','2019-05-21 10:13:41','2019-05-21 10:13:41'),(177,'Emma Daly','emsmay1991@gmail.com','0834821258','Hi I have been offered some shifts in a children\'s residential unit but I require Tci, I was offered a place on a course in naas, but I don\'t drive. I was just wondering if there is anywhere in Dublin doing Tci','enquiry','2019-05-22 11:32:52','2019-05-22 11:32:52'),(178,'Colette Shiel','colette.shiel@tusla.ie','0876135448','To whom it may concern,\n\n I recently started working with Tusla Family Support,  I would be interested in applying for understanding and working with attachment issues on the 7th of June?\n\nMany thanks,\n\nColette Shiel.','contact','2019-05-23 14:24:33','2019-05-23 14:24:33'),(179,'Cathy Connaughton','cathy.connaughton@hotmail.com','0851403532','Hi there,\n\nI\'ve just purchased a seat at the leadership training in Leitrim in July. Can you please tell me the location the course will be run.\n\nmany thanks,\n\nCathy','contact','2019-05-24 15:14:20','2019-05-24 15:14:20'),(180,'Cathy Connaughton','cathy.connaughton@hotmail.com','0851403532','Hi there,\n\nI\'ve just purchased a seat at the leadership training in Leitrim in July. Can you please tell me the location the course will be run.\n\nmany thanks,\n\nCathy','contact','2019-05-24 15:14:21','2019-05-24 15:14:21'),(181,'Tanya','tperrystudy@gmail.com','0872185344','Hi Mary, \n\nI am looking for next available dates for TCI Refresher. I would be grateful if you could forward on please. \n\nKind regards,\n\n\nTanya Perry.','contact','2019-05-25 08:14:46','2019-05-25 08:14:46'),(182,'Tanya','tperrystudy@gmail.com','0872185344','Hi Mary, \n\nI am looking for next available dates for TCI Refresher. I would be grateful if you could forward on please. \n\nKind regards,\n\n\nTanya Perry.','contact','2019-05-25 08:14:47','2019-05-25 08:14:47'),(183,'joanne donoghue','joannedonoghue087@gmil.com','0879103555','Can you please send me information on your HIQA Regulations and standards training and PCP training please.\n\nThanking you in advance,\n\nJoanne','enquiry','2019-05-29 16:20:20','2019-05-29 16:20:20'),(184,'Maryam Yusuff','maryamyusuff99@gmail.com','0857508229','MAPA training \nTCI training','enquiry','2019-06-01 10:54:44','2019-06-01 10:54:44'),(185,'Angela Edwards','angiemac475@yahoo.co.uk','0862383656','I  can\'t get through on your FB contact numbers. If you could please give me a contact number where I can book a  the Carrick-on-Shannon report writing that would be brilliant thank you. \nAngela Edwards','contact','2019-06-05 10:04:15','2019-06-05 10:04:15'),(186,'Joanne O Grady','joanneogrady1@gmail.com','0877778364','I would like to complete TCI training. How often do going in courses? Is there waiting list? When and where are they on?','enquiry','2019-06-09 07:33:12','2019-06-09 07:33:12'),(187,'Elaine Clancy','elaineclancy3@gmail.com','0861641123','Hi mary\n\nI have booked a place in the report writing course in Kilkenny. \nCan you let me know the address of where the course is taking place. \n\nRegards Elaine','contact','2019-06-12 19:05:53','2019-06-12 19:05:53'),(188,'Elaine Clancy','elaineclancy3@gmail.com','0861641123','Hi mary\n\nI have booked a place in the report writing course in Kilkenny. \nCan you let me know the address of where the course is taking place. \n\nRegards Elaine','contact','2019-06-12 19:05:55','2019-06-12 19:05:55'),(189,'Elaine Whelan','elaine@dlhomehelp.com','012846989','Hi\nIm looking to book three staff on your upcoming supervision course in Dublin.\nIs it possible to invoice our company?\nRegards,\nElaine.','contact','2019-06-21 13:43:18','2019-06-21 13:43:18'),(190,'Therese Mulgrew','theresemulgrew20@hotmail.com','0831881367','Hi I was wondering when and where your next TCI refresher course was on. \n\nKind Regards\n\nTherese Mulgrew','enquiry','2019-06-25 00:01:04','2019-06-25 00:01:04'),(191,'Therese Mulgrew','theresemulgrew20@hotmail.com','0831881367','Hi I was wondering when and where your next TCI refresher course was on. \n\nKind Regards\n\nTherese Mulgrew','enquiry','2019-06-25 00:01:09','2019-06-25 00:01:09'),(192,'Majella Kelly','info@sthildas.ie','0906475825','hi Mary\n\nI have booked a place on Restrictive Practise course 22.08.19 for an employee member, do you require name of individual.\nalso venue location would be great too.\n\nmany thanks\nMajella Kelly\nSt. Hilda\'s Services','contact','2019-06-26 08:54:43','2019-06-26 08:54:43'),(193,'Oby Ibebugwu','claringxx@yahoo.com','0877463305','Hi there,\nWas wondering if you have TCI training in cork. \n\nRegards,\nOby','enquiry','2019-06-27 17:35:57','2019-06-27 17:35:57'),(194,'Margarita Lowe','marga_d@hotmail.com','0868601148','Dear Sir/Madam,\nI\'d like to ask; ypu if there is a course within your company that\'s suitable for a mature student who wishes to pursue a career in social care. I have no previous experience but hold a diploma in Gestalt psychotherapy. Thank ypu very much','contact','2019-07-01 10:33:16','2019-07-01 10:33:16'),(195,'hanna murphy','hanna@sfiipc.org','0879595906','Hi I am just enquiring what is involved in your mental health training and what topics it covers. \nThank you','enquiry','2019-07-01 20:09:25','2019-07-01 20:09:25'),(196,'Seán Dineen','supervisorrathmore@protonmail.com','0877466285','I would like to enquire if there is a Child Protection course coming up again in the Fir grove Hotel in Mitchelstown or somewhere in Kerry.\n\nRegards,\n\nSeán Dineen','enquiry','2019-07-02 08:23:18','2019-07-02 08:23:18'),(197,'Katrina Seery','katrina.seery@gmail.com','0868568576','Therapeutic Crisis Intervention','enquiry','2019-07-04 11:23:45','2019-07-04 11:23:45'),(198,'Michelle Gallagher','gallaghermichelle160@yahoo.ie','0852283534','I am interested in getting my TCI training course completed. Could you please forward details in relation to this course. Kind regards, Michelle Gallagher','enquiry','2019-07-08 11:22:32','2019-07-08 11:22:32'),(199,'Niamh Donnellon','niamhdonnellon11@gmail.com','857212800','TCI when is the next course running and where??','enquiry','2019-07-11 13:12:28','2019-07-11 13:12:28'),(200,'Leanne caulfield','leannecaulfield@yahoo.ie','0862005880','Would just like to enquirer about up coming courses thanks','contact','2019-07-23 08:58:33','2019-07-23 08:58:33'),(201,'Jane dunne','dunnejane@hotmail.com','0876935734','Hi will you be holding another DLP course in the near future','contact','2019-07-25 19:49:15','2019-07-25 19:49:15'),(202,'Michelle Fanning','ceo@ioh.ie','8332521','Can you advise if you provide safeguarding training for health care workers?\n\nKind regards,','contact','2019-07-26 13:31:18','2019-07-26 13:31:18'),(203,'Patricia Clarke','trishaclarke5@hotmail.com','+3533863401730','Where and when is the next TCI Trainning on','enquiry','2019-07-28 18:10:09','2019-07-28 18:10:09'),(204,'Colette McMahon','colette.mcmahon@rehab.ie','0876896384','Hi Mary,\n\nHope all is well. I was just wondering when your next scheduled training day is for Supervision is?\n\nKind Regards,\n\nColette McMahon','contact','2019-07-29 11:19:07','2019-07-29 11:19:07'),(205,'Mary Quaid','maryquaid@dubsimon.ie','0867967142','can someone please contact me to discuss on site training courses - cost, availability, process for booking and if its possible to have a level of org specific detail included.\nthanks \nMary','contact','2019-08-01 16:22:26','2019-08-01 16:22:26'),(206,'Mary Quaid','maryquaid@dubsimon.ie','0867967142','can someone please contact me to discuss on site training courses - cost, availability, process for booking and if its possible to have a level of org specific detail included.\nthanks \nMary','contact','2019-08-01 16:22:30','2019-08-01 16:22:30'),(207,'Claire Dignan','Clairedignan92@gmail.com','0976124540','Hi, I\'m looking to do a course on auditing which is social care based.  I\'ve recently started the role of internal auditing within my company and want to further my skill set.','contact','2019-08-07 11:29:20','2019-08-07 11:29:20'),(208,'Caroline Walsh','carolinewalsh@prospergroup.ie','018493602','Hi Mary.  We wish to book a place on the \"Professional Supervision Skills for Social Care Leaders & Managers” on Tuesday 1st October in Dublin.  Is it possible to be invoiced for this and we can arrange payment?','contact','2019-08-14 10:58:01','2019-08-14 10:58:01'),(209,'Katie Little','katie.29.10.97@hotmail.com','0863009344','Hello, I am just requiring if there are any upcoming TCI trainings? Kind regards.','enquiry','2019-08-14 15:28:31','2019-08-14 15:28:31'),(210,'Helen Nunan','helen_nunan@yahoo.ie','0872376606','Professional supervision skills, training for managers and leaders','enquiry','2019-08-17 14:57:36','2019-08-17 14:57:36'),(211,'Tom Finnerty','tomfinnertyrahan@gmail.com','0877426297','I am interested in delivering training to staff with the company i work with . Do you train the trainer.','enquiry','2019-08-20 17:35:10','2019-08-20 17:35:10'),(212,'Tom Finnerty','tomfinnertyrahan@gmail.com','0877426297','I am interested in delivering training to staff with the company i work with . Do you train the trainer.','enquiry','2019-08-20 17:35:12','2019-08-20 17:35:12'),(213,'Tom Finnerty','tomfinnertyrahan@gmail.com','0877426297','I am interested in delivering training to staff with the company i work with . Do you train the trainer.','enquiry','2019-08-20 17:35:12','2019-08-20 17:35:12'),(214,'Gaynor','gaynor_94@hotmail.com','0851450057','Next available TCI full course price and location','enquiry','2019-09-11 13:21:23','2019-09-11 13:21:23'),(215,'cleo mills','cleomillsittallaght@gmail.com','0852051247','where is the next TCI training in Dublin?','enquiry','2019-09-14 22:26:19','2019-09-14 22:26:19'),(216,'Lisa Brown','lisa@onlinevisibilty.com','9013061554','Digital Marketing Solution & Website Re-designing\n\nWe are a progressive web solutions company. We create stunning websites & put them on 1st page of Google to drive relevant traffic at very affordable price.','contact','2019-09-16 11:35:04','2019-09-16 11:35:04'),(217,'Michelle Farrelly','michellefarrelly78@gmail.com','0863642223','Hi Mary , \nCould I please enquire if there are two spaces in both the \n-TCI full course, and \n-First Aid full course\nin the Dublin area anytime soon please?\n\nThanks in advance, \nMichelle Farrelly,','contact','2019-09-22 16:28:42','2019-09-22 16:28:42'),(218,'Michelle farrelly','michellefarrelly78@gmail.com','0863642223','Hi, could i please enquire if there is two spaces in both the \n-TCI full Course, and\n-First Aid full course\nin the Dublin area anytime soon please.\nLooking to book in two staff who have recently joined our team.\nThanks in advance.\nMichelle Farrelly','enquiry','2019-09-23 09:03:36','2019-09-23 09:03:36'),(219,'Doris Smart','dorissmart14@yahoo.co.uk','871456978','Therapeutic crisis intervention training','enquiry','2019-10-04 23:11:45','2019-10-04 23:11:45'),(220,'Caroline Gillespie','deniscgillespie@eircom.net','0863858843','Social care training online courses','enquiry','2019-10-06 23:14:41','2019-10-06 23:14:41'),(221,'Joanne O Grady','joanneogrady1@gmail.com','0877778364','I was how to go about booking TCI training. It would to work with an agency and its one of requirements for registration.  I have mapa training but i need TCI to work in childrens services.','enquiry','2019-10-09 11:18:54','2019-10-09 11:18:54'),(222,'Leanne Morey','117221460@umail.ucc.ie','0838384132','Therapeutic Crisis Intervention (TCI)','enquiry','2019-10-09 12:42:55','2019-10-09 12:42:55'),(223,'Niamh','nlee@crosscare.ie','0867738030','Hi there, I am just wondering if/when the key-work training will be rolled out again?\nKind Regards\n\nNiamh','contact','2019-10-14 15:52:04','2019-10-14 15:52:04'),(224,'Natalie Flannery','nflannery17@gmail.com','0861579786','Therapeutic crisis intervention for schools-is this suitable also for childcare staff and is this running any time in the west of Ireland preferably Sligo?','enquiry','2019-10-15 19:36:12','2019-10-15 19:36:12'),(225,'Adebowale Adeola','ade4jesu@yahoo.com','0864057326','Continuous professional development','enquiry','2019-10-18 20:26:29','2019-10-18 20:26:29'),(226,'Eli','elidimitrovadkit@gmail.com','0863322151','Hello,\n\nI am looking to renew my TCI. Are there any courses coming up for TCIR. How much is it and where would it be based ? \n\nThank you.','contact','2019-10-23 13:23:33','2019-10-23 13:23:33'),(227,'Eli','elidimitrovadkit@gmail.com','0863322151','Hello,\n\nI am looking to renew my TCI. Are there any courses coming up for TCIR. How much is it and where would it be based ? \n\nThank you.','contact','2019-10-23 13:23:35','2019-10-23 13:23:35'),(228,'Audrey Breen','audreyosullivan76@yahoo.ie','0879936541','just looking for dates for TCI training in the near future. Many thanks Audrey','enquiry','2019-10-24 08:08:24','2019-10-24 08:08:24'),(229,'Ruth Feehan','ruth.feehan@focusireland.ie','0858428111','- Safeguarding of Vulnerable Adults Training\n- Mental Health Awareness\n- Alcohol & Drug Awareness\n- Key Working Skills\n\nWhat are the upcoming dates and prices?','enquiry','2019-10-25 14:54:18','2019-10-25 14:54:18'),(230,'Nosiphiwo Macaula','piwomacaula@yahoo.co.uk','+447365030171','Good day \n I just finished Msc Advanced Social Work Studies at Dundee University in Scotland. I am interested in doing a short course on Supervision in Social and Health Care.\nKindly assist me with dates for future training.\nNosiphiwo Macaula','contact','2019-10-28 21:29:46','2019-10-28 21:29:46'),(231,'Bridget Kirwan','bridget.kirwan@lit.ie','+353861601284','I am enquiring about GDPR training for Social Care please.','enquiry','2019-10-30 10:59:39','2019-10-30 10:59:39'),(232,'Michelle Gallagher','gallaghermichelle160@yahoo.ie','0852283534','Hi there, could you please send me information on when the next session of TCI TRAINING is and where is it held please.\n\nKind regards,\n\nMichelle Gallagher','enquiry','2019-11-04 20:29:48','2019-11-04 20:29:48'),(233,'James Power','rev.power@hotmail.com','0863806988','Hi\nC an you let me know the cost of a Therapeutic crisis intervention and restraints course. Both a full and refresher course?  And what I need to do to  apply for one or both courses?','enquiry','2019-11-06 07:10:38','2019-11-06 07:10:38'),(234,'Michelle Coyne','coynemichelle@gmail.com','0871232611','TCI Refresher . I am due a refresher. I am wondering what dates you have available','enquiry','2019-11-06 22:45:19','2019-11-06 22:45:19'),(235,'David Backhouse','david.backhouse@ymca-ireland.net','0214270187','Please contact me about the cost of a TCI programme for staff in the Cork area.','contact','2019-11-08 10:13:08','2019-11-08 10:13:08'),(236,'Emily Hodgins','emilehodgins@gormanstoncollege.com','0860887044','Therapeutic crisis intervention training needed Cowan ASD unit in a secondary school. Current staff number of 8 requiring training.','enquiry','2019-11-13 14:33:53','2019-11-13 14:33:53'),(237,'Emily Hodgins','emilehodgins@gormanstoncollege.com','0860887044','Therapeutic crisis intervention training needed Cowan ASD unit in a secondary school. Current staff number of 8 requiring training.','enquiry','2019-11-13 14:33:54','2019-11-13 14:33:54'),(238,'Emily Hodgins','emilehodgins@gormanstoncollege.com','0860887044','Therapeutic crisis intervention training needed Cowan ASD unit in a secondary school. Current staff number of 8 requiring training.','enquiry','2019-11-13 14:33:55','2019-11-13 14:33:55'),(239,'Hazel Cadwell','hazelharnett@gmail.com','0863653627','HI,\n\nCan I add my name for the residential audit course next week. I\'ll pay for it on Friday (payday).\n\nCan you let me know where the course is being held please. \n\nKind Regards \nHazel','contact','2019-11-19 13:57:14','2019-11-19 13:57:14'),(240,'Barbara','barbara.murphy@svp.ie','0599140322','Hi,\nJust enquiring if you have the report writing training taking place early 2020? \n\nThanks \nBarbara 52','contact','2019-11-22 07:15:15','2019-11-22 07:15:15'),(241,'Jack William','jackwilliam968@gmail.com','9834567536','Dear Website Owner,\n\nThis is Jack William and I work for a Registered Google Partner Company.\n\nOur prices are less than half of what other companies charge.\n\nThanks & Best Regards \nJack William|Online-Manager\n\nemail: jackwilliam968@gmail.com','contact','2019-11-25 17:38:12','2019-11-25 17:38:12'),(242,'Colm Lennon','clennon@annesullivancentre.ie','0851768529','I am interested in providing MAPA training through Social Care training Ireland.\nI am a certified MAPA trainer and have completed Training and Evaliation','contact','2019-12-04 10:07:39','2019-12-04 10:07:39'),(243,'Judith Conway','judith.conway@bocsi.ie','0868528350','I would be interested in discussing the option of an in-house professional supervision programme for the Senior Management team within the Brothers of Charity Services Ireland, Southern Region.\n\nKind regards\n\nJudith','contact','2019-12-05 11:23:51','2019-12-05 11:23:51'),(244,'Nina','info@goreydentureclinic.ie','0877379961','Hi there,\n\nwe are looking for an employee for our clinic in Gorey and we were wondering if you know of any of your students that might be looking for work. If you would have any suitable candidates, would you ask them to e-mail us their CV, please?\nThanks','contact','2019-12-06 12:00:45','2019-12-06 12:00:45'),(245,'Stephen Keeler','stephen@oneillandco.ie','0857171593','I have an appointment tomorrow Thursday 12th December at 2pm to show offices at Wexford Road Business Park, Carlow.\n\nI just wanted to confirm the appointment with Roisin and Maeve before making the journey from Naas to Carlow.\n\nThanks,\nStephen.','contact','2019-12-11 17:55:33','2019-12-11 17:55:33'),(246,'Aisling Brady','aislingebrady@gmail.com','0851407135','Hi Mary, \nI wish to enroll for a TCI Refresher Training course as soon as possible if available. \nIf you could let me know it would be greatly appreciated. \n\nKind regards, \nAisling','contact','2019-12-16 18:52:10','2019-12-16 18:52:10'),(247,'amie pritchard','amie.pritchard.ballybay@camphill.ie','0872067405','I am looking for trainings to be carried out on  site for HIQA standards, report writing? and also we have a handful of staff that need the supervisor training ? have you any dates when these are on or would you have someone to travel to our organisation','contact','2019-12-17 12:43:08','2019-12-17 12:43:08'),(248,'Helen Borden','hborden@ashdalecare.com','0867778090','Hi, I am wondering if you could contact me in relation to a suite of templates for my Organisation to support the implementation to HIQA themes going forward.\n\nMany Thanks \n\nHelen','contact','2019-12-17 14:35:06','2019-12-17 14:35:06'),(249,'Helen Borden','hborden@ashdalecare.com','0867778090','Hi, I am wondering if you could contact me in relation to a suite of templates for my Organisation to support the implementation to HIQA themes going forward.\n\nMany Thanks \n\nHelen','contact','2019-12-17 14:35:08','2019-12-17 14:35:08'),(250,'Gemma Lynch','gemma.a.lynch@gmail.com','0868331964','Can you tell me if there are any upcoming TCI courses particularly in the Dublin area','enquiry','2019-12-17 20:13:42','2019-12-17 20:13:42'),(251,'Jeff Carner','jeffseocarner@gmail.com','2356895054','I found few errors which correspond with a drop of website traffic over the last 6-8 months which I thought I would bring to your attention.\nI would be happy to send you errors and the solutions that would help to improve your website performance.\nThanks,','contact','2019-12-18 04:42:59','2019-12-18 04:42:59'),(252,'Jeff Carner','jeffseocarner@gmail.com','2356895054','I found few errors which correspond with a drop of website traffic over the last 6-8 months which I thought I would bring to your attention.\nI would be happy to send you errors and the solutions that would help to improve your website performance.\nThanks,','contact','2019-12-18 04:43:00','2019-12-18 04:43:00'),(253,'Helen Borden','hborden@ashdalecare.com','0867778090','Mary, apologies, I was trying to get in contact with Jennifer in relation to a course in January, but call big going through for me . Could I get a call back please. Many thanks','contact','2019-12-19 11:24:22','2019-12-19 11:24:22'),(254,'Emmanuel Adeleye','mrademman@yahoo.com','0899885377','Therapeutic Crisis Intervention Refresher date, venue and  total cost','enquiry','2019-12-24 17:43:18','2019-12-24 17:43:18'),(255,'willie Carroll','wgcarroll1@gmail.com','0868593062','Hi just wonderimg do you do the Fetac level 5 in social care, it is a class room learning and the the cost Thank you','contact','2020-01-03 13:57:17','2020-01-03 13:57:17'),(256,'Mercy Adeyemi','josmer4@yahoo.ie','0872957405','When is your next TCI training.\nWhere is the venue.\nIf you have any around county meath\nThanks','enquiry','2020-01-06 23:57:17','2020-01-06 23:57:17'),(257,'Brian Bohan','brian@bradburyhouse.ie','0831112008','Hi,\n\nI am a new manager in a small residential house in Tullamore and would be interested in a number of your courses for our team.\nI\'m not sure how you provide training either on site or at your offices.','enquiry','2020-01-08 11:56:41','2020-01-08 11:56:41'),(258,'Brian Bohan','brian@bradburyhouse.ie','0831112008','Hi,\n\nI am a new manager in a small residential house in Tullamore and would be interested in a number of your courses for our team.\nI\'m not sure how you provide training either on site or at your offices.','enquiry','2020-01-08 11:56:43','2020-01-08 11:56:43'),(259,'Nosiphiwo Macaula','piwomacaula@yahoo.co.uk','+27795086772','I am interested in doing about five courses in your courses, kindly advise me on how to attend training.','contact','2020-01-10 12:08:01','2020-01-10 12:08:01'),(260,'David Cronin','Davidcronin27@yahoo.com','0877927463','Hi I would like to book TCI training for as soon as possible Iam living in county limerick and am willing to travel to get course done also price on the course. Thank you.','enquiry','2020-01-17 12:34:43','2020-01-17 12:34:43'),(261,'Emma Brophy','em.murphy.em76@gmail.com','0860680772','Hi. Im interested in attending a course based on Social Care. It would have to be evening. I live in North Tipperary. \n\nMany thanks\nEmma Brophy','enquiry','2020-01-20 20:13:49','2020-01-20 20:13:49'),(262,'Mary Mackesy','marymackesy100@gmail.com','0876792106','Hi. I\'m enquiring about any full TCI training coming up after Feb 14th plus also have you any TCI refresher courses coming up in Naas or further south, I live in Cork. \nThanks,\nMary Mackesy (CPL employee)','enquiry','2020-01-30 15:57:56','2020-01-30 15:57:56'),(263,'MARY MACKESY','marymackesy100@gmail.com','0876792106','Hi. I\'m enquiring about your next TCI refresher course please as to when it is? I\'m living in Cork.\nThanks,\nMary','contact','2020-02-03 13:00:02','2020-02-03 13:00:02'),(264,'Mary Mackesy','marymackesy100@gmail.com','0876792106','Hi.\nI\'m also enquiring as to whether you offer Children\'s First Training also in the Cork area and as to when it will be on next?\nThanks,\nMary','contact','2020-02-03 13:01:50','2020-02-03 13:01:50'),(265,'Tadhg Griffin','gtadhg@gmail.com','0831803040','I need to source a TCI refresher course.','enquiry','2020-02-11 09:47:06','2020-02-11 09:47:06'),(266,'Kelly Swales','Kelly.Swales@yahoo.co.uk','0854076584','Hi Mary,\n\nCan you please advice who your courses are accredited by ? Do you also offer MAPA training ?\n\nKind Regards \n\nKelly Swales','contact','2020-02-12 12:56:15','2020-02-12 12:56:15'),(267,'Norma ryan','normatipp@yahoo.co.uk','0877860998','Hi, is there any upcoming dates that TCI refresher course will be taking place.','enquiry','2020-02-12 21:04:56','2020-02-12 21:04:56'),(268,'Michelle Black','michelleclive@hotmail.com','0894406068','Hi, can you please give me some information about your socail care training. I have been interested in this area I have completed health care QQI 5, Child Care QQI 6 and I presently in the middle of the module Challending behaviour levele 8','enquiry','2020-02-16 17:55:58','2020-02-16 17:55:58'),(269,'Lucy O Connor','lucy@sankalpa.ie','018302690','Can you tell me how much its costs for the therapeutic crisis intervention course is and is there a group discount','enquiry','2020-02-17 10:23:25','2020-02-17 10:23:25'),(270,'Pam Maloney','racefield@smylytrust.ie','0861234128','Hi Mary, \ni am trying to source a supervision course in Dublin for one of my staff are there any other than the one in cork ? \n\nWarm regards, \npam','contact','2020-02-20 17:16:38','2020-02-20 17:16:38'),(271,'Sarah Mac Artain','coordinator@greystonesfrc.ie','0879176401','Hi, Could you let me know when you are running your next round of DLP training and how much it will cost?\n\nRegards,\nSarah','enquiry','2020-02-25 09:10:00','2020-02-25 09:10:00'),(272,'Wendy Miller','wendy@onlinevisibilty.com','09013061554','Digital Marketing Solution & Website Re-designingWe are a progressive web solutions company. Thanks!','contact','2020-03-04 05:11:51','2020-03-04 05:11:51'),(273,'pantaeleon Agbaih','bnice8010@yahoo.com','0857677660','Hi , please I will like to know more about the next TIC training. \nRegards. \nLeon.','contact','2020-03-04 23:25:03','2020-03-04 23:25:03'),(274,'Trevor Beatty','tbeatty@annesullivancentre.ie','0876205134','Hi Mary,\n\nWe have 3 staff due to attend the Leadership Training on April 23rd, can you tell me if this training is postponed and if so, have you any plans to reschedule?\n\nRegards,\n\nTrevor','contact','2020-03-30 09:21:40','2020-03-30 09:21:40'),(275,'Pamela','pamelacaffrey@hotmail.com','0851374044','Hi. I\'m wondering if you will be running any of the social care supervision skills training online over the coming months? Any feedback would be appreciated. Thanks.','contact','2020-04-09 22:10:38','2020-04-09 22:10:38'),(276,'Julianne Bengochea','juliannebengochea@gmail.com','0830363097','Is there any training available in working with trauma?','enquiry','2020-04-23 07:47:37','2020-04-23 07:47:37'),(277,'Lisa Condron','lisadoran06@yahoo.com','0857514311','Hello, I am interested in completing the DLP training, and I’m wondering can this be done online due to the current restrictions?','contact','2020-04-24 21:25:45','2020-04-24 21:25:45'),(278,'Emily O Keeffe','emser87@live.ie','0877942526','Hi Mary,\nI’m just wondering if you will have any online training in the coming weeks? In particular on supervision? Or if you could point me in the direction of an online course please? Thank you and stay safe,\n\nEmily','contact','2020-05-02 13:12:29','2020-05-02 13:12:29'),(279,'Michelle Black','michelleclive@hotmail.com','0894406068','Inquiring about the Socail care training  house have advertised I\'m  very interested.\n\nKind regards \nMichelle','enquiry','2020-05-08 08:29:43','2020-05-08 08:29:43'),(280,'Roisin Down','rxdown@justice.ie','0871006241','HI \n \nI\'m looking at potential training options and I would be delight to discuss.  Perhaps you might call me on 087 100 6241. I\'m available between 4 - 4.30pm today or 10.30 - 11am tomorrow\n\nMany thanks\nRoisin Down\nHead of HR Department of Justice.','enquiry','2020-05-11 13:25:42','2020-05-11 13:25:42'),(281,'Roisin Down','rxdown@justice.ie','0871006241','HI \n \nI\'m looking at potential training options and I would be delight to discuss.  Perhaps you might call me on 087 100 6241. I\'m available between 4 - 4.30pm today or 10.30 - 11am tomorrow\n\nMany thanks\nRoisin Down\nHead of HR Department of Justice.','enquiry','2020-05-11 13:25:45','2020-05-11 13:25:45'),(282,'Gloria Onuorah','onuorahgloria@gmail.com','00353892363843','I\'ll like to find out the level of education you start with. and what is  the achievement at end of course.also what do required to qualify to student the course.do I qualify to be the mature student.','enquiry','2020-05-14 16:09:13','2020-05-14 16:09:13'),(283,'pauline keane','paulinekeane5@gmail.com','0862239244','Hi looking to book onto some courses, I believe some may be offered to Daffodil Social Care Workers at a reduced rate, if so how can I avail of this when booking.','contact','2020-05-21 09:36:53','2020-05-21 09:36:53'),(284,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:24','2020-06-10 04:42:24'),(285,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:29','2020-06-10 04:42:29'),(286,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:38','2020-06-10 04:42:38'),(287,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:39','2020-06-10 04:42:39'),(288,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:39','2020-06-10 04:42:39'),(289,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:39','2020-06-10 04:42:39'),(290,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:40','2020-06-10 04:42:40'),(291,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:40','2020-06-10 04:42:40'),(292,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:40','2020-06-10 04:42:40'),(293,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:41','2020-06-10 04:42:41'),(294,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:41','2020-06-10 04:42:41'),(295,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:41','2020-06-10 04:42:41'),(296,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:48','2020-06-10 04:42:48'),(297,'Shona Melvin','Melvinshona@gmail.com','0857828686','Hi I qualified as a social care practitioner in 2013 I have not practiced since I graduated. I want to get back into social care but feel I need to do some kind of refresher course before applying for positions. I dont really know where to start.','enquiry','2020-06-10 04:42:51','2020-06-10 04:42:51'),(298,'Shona Melvin','Melvinshona@gmail.com','0857828686','I graduated as a social care practitioner in 2013 but have not practiced.i want to get back into social care but feel I need a refresher course before applying for positions.can you give me some guidance please as I dont know where to start','enquiry','2020-06-10 04:45:14','2020-06-10 04:45:14'),(299,'Shona Melvin','Melvinshona@gmail.com','0857828686','I graduated as a social care practitioner in 2013 but have not practiced.i want to get back into social care but feel I need a refresher course before applying for positions.can you give me some guidance please as I dont know where to start','enquiry','2020-06-10 04:45:18','2020-06-10 04:45:18'),(300,'Shona Melvin','Melvinshona@gmail.com','0857828686','I graduated as a social care practitioner in 2013 but have not practiced.i want to get back into social care but feel I need a refresher course before applying for positions.can you give me some guidance please as I dont know where to start','enquiry','2020-06-10 04:45:19','2020-06-10 04:45:19'),(301,'Shona Melvin','Melvinshona@gmail.com','0857828686','I graduated as a social care practitioner in 2013 but have not practiced.i want to get back into social care but feel I need a refresher course before applying for positions.can you give me some guidance please as I dont know where to start','enquiry','2020-06-10 04:45:19','2020-06-10 04:45:19'),(302,'Shona Melvin','Melvinshona@gmail.com','0857828686','I graduated as a social care practitioner in 2013 but have not practiced.i want to get back into social care but feel I need a refresher course before applying for positions.can you give me some guidance please as I dont know where to start','enquiry','2020-06-10 04:45:19','2020-06-10 04:45:19'),(303,'Shona Melvin','Melvinshona@gmail.com','0857828686','I graduated as a social care practitioner in 2013 but have not practiced.i want to get back into social care but feel I need a refresher course before applying for positions.can you give me some guidance please as I dont know where to start','enquiry','2020-06-10 04:45:20','2020-06-10 04:45:20'),(304,'Shona Melvin','Melvinshona@gmail.com','0857828686','I graduated as a social care practitioner in 2013 but have not practiced.i want to get back into social care but feel I need a refresher course before applying for positions.can you give me some guidance please as I dont know where to start','enquiry','2020-06-10 04:45:24','2020-06-10 04:45:24'),(305,'Danny Byrne','danny.byrne@sunbeam.ie','0863837796','Hi\n\nI\'m looking for pricing for your training courses: Mental Health Awareness and Working with Separation, Bereavement & Loss.\n\nCan you send pricing for individual and group training?\n\nthanks in advance\n\nDanny Byrne','contact','2020-06-16 10:11:25','2020-06-16 10:11:25'),(306,'Daphne van Baten','daphne.van.baten@solismmc.ie','0876658805','I completed supervision training and attachment training with Social Care Training Ireland, but never received my certificates. Is there any way of obtaining these for our personnel files?','contact','2020-06-19 10:24:15','2020-06-19 10:24:15'),(307,'Veronica McNamara','veronicamc95@outlook.com','0862123573','Hi , i am equiring about the coureses listed below.\nManual Handling and Workplace Safety\nManaging Challenging BehaviouR\nChild Protection Training\nTherapeutic Crisis Intervention (TCI)\nAre theses courses running?','enquiry','2020-06-22 11:29:53','2020-06-22 11:29:53'),(308,'Carmel Murray','cmurray@cluid.ie','0876797787','To whom it concerns, do you offer elearning courses on professional boundaries and building resilience?\n\nkind regards\n\nCarmel Murray','enquiry','2020-06-29 15:08:19','2020-06-29 15:08:19'),(309,'Ismail Lungan','islog999@yahoo.co.uk','07581099199','Hi,\n\nI am looking at TCI training courses do you have any available in the coming months, e.g. the full course and train the trainers.','contact','2020-06-29 16:02:49','2020-06-29 16:02:49'),(310,'Emer Sweeney','emersweeney@empwc.org','868395058','Hi, our organisation are interested in training, specifically designated liaison person and vulnerable adult.\n\nWe are based in West Cork and due to Covid and distance would prefer online training. Is this an option?','contact','2020-07-01 10:45:22','2020-07-01 10:45:22'),(311,'Audrey','audsster@gmail.com','086154689','Hi there,\n\nI\'m wondering if your courses are being carried out online or in a classroom type setting?\n\nPlease contact via e-mail as I am working unsocial hours.\n\nKind regards\n\nAudrey','contact','2020-07-01 14:26:20','2020-07-01 14:26:20'),(312,'Amie Pritchard','amie.pritchard.ballybay@camphill.ie','0877858670','Hi there\n\nI was wondering do you do report writing training. I am the training officer here with my organisation Camphill Community, Ballybay, Co. Monaghan. We have approx 35 staff that would require this training here on site?','contact','2020-07-16 09:07:36','2020-07-16 09:07:36'),(313,'Frances Tighe','francestighe@gmail.com','0860813118','Hi, \n\nIs there a social care management and leadership course in August? If so can I be on the waiting list if some one pulls out.\n\nRegards, \nFrances Tighe','contact','2020-07-23 17:37:06','2020-07-23 17:37:06'),(314,'Chipo Demadema','demademachipo@gmail.com','+26772420026','Hello,\n\nMay I know if you admit international students from Botswana price and requirements?','enquiry','2020-07-24 15:40:43','2020-07-24 15:40:43'),(315,'Daphne van Baten','daphne.van.baten@solismmc.ie','0871167053','I am inquiring whether there are plans to run the following two training courses in the next few months:\n\n* Working with trauma\n*Understanding and working with attachment issues\n\nI look forward to hearing from you.\n\nKind regards','enquiry','2020-07-28 13:32:18','2020-07-28 13:32:18'),(316,'Colum Geraghty','columgeraghty@hotmail.com','0870514364','Hi \nI am booked in to the course designated liaison person.Is a link sent to my email address that I registered with.\nThanks \nColum','contact','2020-08-10 19:04:22','2020-08-10 19:04:22'),(317,'Emily O Keeffe','Emily.okeeffe@saintaidansservices.com','0877942526','Hi Mary, just wondering if you have any course on supervision skills coming up in carlow? Or is the Dublin one the closest on October 29th?\n\nThanks \n\nEmily','contact','2020-08-17 23:28:36','2020-08-17 23:28:36'),(318,'Laura Murphy','laurabridgetmurphy@gmail.com','0860600571','Good morning Mary, \n\nJust enquiring are all the courses delivered in Dublin and if so area. I am intrested in Leadership  course but would depend on the area. \n\nKind regards\n\nLaura','contact','2020-08-18 08:08:23','2020-08-18 08:08:23'),(319,'Martha Delah7nty','marthadelahinty08@msn.com','0879882465','TCI REFRESHER','enquiry','2020-08-25 14:55:21','2020-08-25 14:55:21'),(320,'Lee Deady','Leedeady2@gmail.com','0852550568','Hello, I completed tci course in March of late and I\'m just wondering if I could get a copy of the certificate of possible, kind regards, lee.','contact','2020-09-02 11:12:06','2020-09-02 11:12:06'),(321,'Sinead Salt','nead55@hotmail.com','0879981718','Hi\n\nI booked on this course a few months ago for September, I dont think I ever got confirmation.  Is this course going ahead? \n\nSinead Salt','contact','2020-09-05 08:03:36','2020-09-05 08:03:36'),(322,'Breda Hughes','bredahughes24@gmail.com','0852179225','TCI refresher','enquiry','2020-09-09 11:17:23','2020-09-09 11:17:23'),(323,'Imelda Fennell','imeldalishalj@gmail.com','353872921525','Hi I am interested in the DLP course for my job if you could contact myself if you have training in the near future thank you Imelda','enquiry','2020-09-29 21:52:15','2020-09-29 21:52:15'),(324,'Victoria O Byrne','vob1984@hotmail.com','0831015800','Hi, just wondering if you are doing the phisical part of tci at the moment. I need a refresher and I would like to get it soon if possible. \nKind regards, \nVictoria O Byrne','enquiry','2020-10-01 08:39:05','2020-10-01 08:39:05'),(325,'Nessan Quinlivan','nessan.quinlivan@novas.ie','0860598395','Hi there, I\'m booked in for the course below on the 14th Oct. in Cork Could you please forward location details of where the course is been held\nThanking you \nNessan\n\nPROFESSIONAL SUPERVISION SKILLS TRAINING FOR SOCIAL CARE MANAGERS AND LEADERS','contact','2020-10-01 15:36:19','2020-10-01 15:36:19'),(326,'Luan','luan.lyons@resilience.ie','0864602199','Hi,\n\nI\'m looking for a course for staff to understand how to be a keyworker. Do you run any courses that would support this. \n\nThanking you in advance','contact','2020-10-22 10:45:16','2020-10-22 10:45:16'),(327,'Una Ward','una.kumar13@gmail.com','0894542421','Hi I booked and paid for a Leadership and management course in October but I haven’t been told yet where the venue is or if the course is still going ahead. Can someone please reply to me, I have tried to email the admin email address to no avail','contact','2020-10-23 06:40:57','2020-10-23 06:40:57'),(328,'Rachel Fleming','rachelfleming97@gmail.com','0857835009','Hi there I have recently been employed in residential care and missed several training days including TCI, I was just wondering the duration of these courses and the costing. \nThank you very much for your help','enquiry','2020-10-26 22:42:43','2020-10-26 22:42:43'),(329,'Elaine Byrne','elaine.byrne@braywomensrefuge.com','+353857142277','I would like some information about the following courses\n\nworking with Trauma\nRisk assessment training\nKeyworking Skills','enquiry','2020-11-23 08:58:07','2020-11-23 08:58:07'),(330,'Emma Ferris','emmaf@catherines.ie','0851161747','Hi \nI was looking into putting together a personal boundaries and Social care skills course for the new year. Do you do anything like that? It would be for St. Catherine\'s Community Centre, the Traveller Health Programme.','contact','2020-11-27 11:34:07','2020-11-27 11:34:07'),(331,'Sidney roberts','sidneyroberts2009@gmail.com','899536521','Pls may I know if the TCI is done online as my certificate has expired and I need to do the full course now','enquiry','2020-11-30 23:58:48','2020-11-30 23:58:48'),(332,'Kim Grenham','kim.grenham@crannsupportgroup.ie','0873513683','Hi, Could you tell me when your next Professional Report Writing for Social Care Professionals (Webinar) is excluding the Dec 2020 course. Thank you','contact','2020-12-04 19:40:09','2020-12-04 19:40:09'),(333,'Chloe Corbett','chloe.corbett97@outlook.com','0858306002','Hi, \n\nI’m just enquiring about the Social Care Management Course. Have all the courses gone online due to Covid? \n\nIf you could get back to me with this I would really appreciate it. \n\nChloe','contact','2020-12-14 17:37:19','2020-12-14 17:37:19'),(334,'Chloe Corbett','chloe.corbett97@outlook.com','0858306002','Hi, \n\nI’m just enquiring about the Social Care Management Course. Have all the courses gone online due to Covid? \n\nIf you could get back to me with this I would really appreciate it. \n\nChloe','contact','2020-12-14 17:37:21','2020-12-14 17:37:21'),(335,'Chloe Corbett','chloe.corbett97@outlook.com','0858306002','Hi, \n\nI’m just enquiring about the Social Care Management Course. Have all the courses gone online due to Covid? \n\nIf you could get back to me with this I would really appreciate it. \n\nChloe','contact','2020-12-14 17:37:22','2020-12-14 17:37:22'),(336,'Nemone Van Der Bliake','nemonevdb@gmail.com','+353879728942','Hi\nI booked designated liaison person training but never received any info or a link to access the webinar.','contact','2020-12-15 18:43:30','2020-12-15 18:43:30'),(337,'Chizoba Ikwu','chizoba75@yahoo.co.uk','+353879553926','Dear Sir/Madam \n\nPlease, I\'m  writing to you to query if you do TCI training.  If you do, how much is the training?\n\nKind regards \nChizoba','enquiry','2020-12-26 20:18:30','2020-12-26 20:18:30'),(338,'christina maguire','chrstn_maguire@yahoo.com','0863743144','person centred planning;\nrisk assessment trainng','enquiry','2020-12-27 17:00:48','2020-12-27 17:00:48'),(339,'Suzanne cushen','S.cushen@yahoo.com','0863714789','Hi \nI am currently studying Social care at DKIT. I am just wondering would any of your course benefit me? \nI\'m only half way through my first year. I have some experience as I am a Foster parent. \nThank you.','contact','2021-01-06 11:06:39','2021-01-06 11:06:39'),(340,'Mairead Sweeney','maireadodonnell01@gmail.com','0861549773','Crisis intervention on zoom','enquiry','2021-01-09 15:09:09','2021-01-09 15:09:09'),(341,'Jonathan Gore','jonathan.gore@swicn.ie','0857542186','To whom it may concern,\nWe at SWICN Clubhouse are looking to up skill our staff with (TCI) training.  \ncould you reply with cost and dates for the training. thanks','enquiry','2021-01-15 20:11:16','2021-01-15 20:11:16'),(342,'Avril mckenna','avrilmck@gmail.com','0861541171','I am looking for a copy of my certificate I completed in 2016 it was supervision training.\nKind regards\nAvril mckenna','contact','2021-01-20 10:33:18','2021-01-20 10:33:18'),(343,'Christina White','christinamtcwhite@gmail.com','0879506875','Hello,\n I have registered and paid for the Leadership and Management in Social Care Webinar on 28 January but there doesn\'t appear to be any record of this when I log in to the Social Care Training dashboard/my profile? \nKindest regards\nChristina White','contact','2021-01-24 15:08:56','2021-01-24 15:08:56'),(344,'Simon Murray','simonpmurray@yahoo.co.uk','0857485056','Hi Mary,\nSimon here from Rehab Care in Galway. I was speaking to you earlier regarding the Mgmt  webinar tomorrow. I\'ve signed up and paid for it there, if you have the details to sing into it for tomorrow it would be greatly appreciated.','contact','2021-01-27 14:57:07','2021-01-27 14:57:07'),(345,'Noreen Kilkenny','noreen.kilkenny@gmail.com','0892451217','Hello I am looking for details on the following programme please \nProfessional Client Advocacy','contact','2021-01-28 09:06:49','2021-01-28 09:06:49'),(346,'Aoife langton','aoife.langton@nrh.ie','0871495440','Could you send me information on TCI training for an interdisciplinary team for a team in a Paeds rehab setting and how they might be trained in restraint techniques. Approx 15 people looking for costing please.','enquiry','2021-01-29 10:05:28','2021-01-29 10:05:28'),(347,'Stephen O\'Donnell','stepheno\'donnell@pathwaysireland.ie','+353874313360','restrictive practice training\nmanual handling.\nconflict resolution.\nworking with trauma. \nunderstanding and working with trauma issues.','enquiry','2021-01-29 12:21:32','2021-01-29 12:21:32'),(348,'amanda cooper','amcho2@gmail.com','+44876985443','good afternoon i was wondering could i get more information on this course please\nHIQA Standards & Regulations (18 Outcomes),','enquiry','2021-02-17 13:27:12','2021-02-17 13:27:12'),(349,'Laureen','laureens15@hotmail.com','0873281686','Hi I am looking to do the DLP webinar and my manager is wondering can you invoice my company. I work for le cheile mentoring and youth justice in Dublin, \n\nThanks \n\nLaureen','contact','2021-02-17 19:41:11','2021-02-17 19:41:11');

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